Get matched with top water and smoke damage repair specialists in Clarksburg, OH

"Great workers and very professional"

"They are professional, quick and their fees are fixed."

"I had water damage from a loose sump pump value during President's Day weekend. They responded expeditiously and a crew was in my house within the hour. However some of the work completed was unnecessary and really expensive. I asked ahead of time to be provided with an estimate and they didn't comply. My basement includes a living room, and 1 bedroom. The water damage was located in one area yet they removed ALL doors, 10 to be exact, 2 feet of drywall, baseboards, carpet, and a porcelain sink! The doors didn't withstand water damage yet they were removed. When I asked the technician about the door and sink removal his response was, "the insurance will pay for the replacement." They charged my insurance 16,000 dollars! Please don't go with this company unless they provide you with a quote before they start the work. "

"Greg the inspector came out, nice guy very knowledgeable, I spent 14800 in waterproofing and mold removal, new sump pump and a air purifier. Greg and I went over everything the crew was going to do. Well where the water issue I was most concerned about , they side step and only put the drain tile down the middle and not at both sides. Stay Dry ended up sending 1 person to put tile in on both sides and fixed that issue, now I am having water issue where I was not having issues before and come to find out where my water line comes in they just put gravel under and did not put the concrete back in that area. So now I have a new leak and I can't seem to get this company to come back out for a 3rd time to fix this issue. Also I have water coming up from the newly concrete floor, I was told that the concrete has to cure for awhile which I understand that, but I don't think it should be seeping up along the cracks where the new and old concrete meets. Waiting on this company to correct."

"He did a great job on replacing the walls, painting and installing the bathroom fan. Where I find fault is he also installed a brand new floor and the grout is chipping, cracking and coming up all over. We contacted him several times to get this repaired and he never came over to fix it. Now we can't afford to have the grout repaired and we are stuck with the floor like this."

"Currently not satisfied I noticed nothing has been updated on here in two years a lot can change. They have been out twice with no solution Istill have water coming in my basement. No phone call returned to explain my coverage as it was transferred from previous owner? They spent over 18,000 dollars and we were told this only covers one wall? How can there be a lifetime warranty on a basement only covering one wall?"

"No one ever responded to my inquiry so I went with someone else."

"Called ZCI residential for a siding replacement quote on February 3rd, 2021. • I’m told that once payment is received, work will begin in about 3 weeks. • Payment is sent in and the check is cashed • Endless phone calls and text messages drag on for several months. I hear 3-5 week estimated install about 5 times. • In July I call ABC siding and the rep tells me they haven’t manufactured our chosen siding in 3 months and the estimated arrival of this particular siding is January 2021. • I call ZCI and tell them, they tell me I can find it somewhere else and it will definitely be cheaper and they will give me back the difference. • I find siding at Menards that is cheaper and will be delivered in 3 days instead of 6 months • A week goes by before I get an answer back and I am told the siding I originally ordered magically came in…. • The crew installs the siding. I have to manage the install from over 2 hours away because the crew does not speak English and the communication line between myself and project managers is convoluted. Multiple installation issues are addressed including driveway asphalt damaged from a ladder, a light that I declined to have installed which got installed by someone who obviously is not qualified to do so, a new rug that was ruined, an awning that is now laying on the ground that was supposed to be disposed of and a tripped breaker to a deep freeze full of food that spoils. • The install is finally done 10 months later. • I am asked to schedule a walk around with the “crew leader”. I schedule it and he never shows. • I am told the next day they will come by the following afternoon and once again, they don’t show and I can’t get a response or an ETA. NEVER AGAIN."