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"Let us preface our review by saying we have an older home which had very specific needs and limited space to work with. It should also be noted that all of these projects needed to be precisely timed around a concurrent foundation repair (I-beams encased in concrete being placed along all of the walls in our basement). Over this past year, Chapman Brothers completed the following repairs for us: -conversion from oil to gas heat (steam oil boiler to gas combi unit - all in one boiler/water heater) -oil tank/water heater removal -steam pipe removal along all walls in the basement -removal of steam pipes and conversion to pex water lines to all radiators throughout our home -chimney liner install -complete air conditioner/condenser replacement/associated electrical work -duct repair -sewer line replacement -2 sump pump replacements (1 with complete battery back up system and pipe repair) -plumbing for washing machine relocation -water main pressure regulator and shut off valve replacement -gas line relocation to accommodate the angle irons needed for the foundation repair -sill **** replacements ...and I probably forgot a thing or two... Reliability, communication and punctuality were key to working alongside the foundation repair company, gas company, water company and town - all while allowing us to keep our sanity through such a big repair. The concurrent foundation repair made this a complicated and unique project to begin with, and our living in the home with a 1.5yr old while all this was going on just made it that much more interesting. For example, most of the plumbing needed to be temporarily installed before putting in the final piping, so we could live in our home while this all went on. Chapman went out of their way to make this happen with no interruptions in gas/water/waste removal service. Also, ultimately all the plumbing/gas lines needed to be run around or over the i-beams placed along the walls-but neatly-so we didn’t waste too much space because we were refinishing the basement again. Some work needed to be slightly altered and redone after we hit some “bumps in the road” with our other repairs. Annoying but true, and without hesitation or complaint, Chapman redid the things we needed redone. We had a 1.5yr old running around and they worked around and humored him every chance they had. Needless to say, there were a lot of factors that made our project anything but easy for anyone. But Bill, Tom and team did everything they could make all of this as easy as possible. They were thorough, organized, productive, clean, punctual, patient, reasonable, flexible, and most importantly honest and kind. Their attention to detail still impresses us. Who knew plumbing could be so clean and organized?! Melissa in the office was also really great with scheduling - super organized, patient and accommodating, it helped with all of the coordination involved with the project. The clever ways the guys found to work with what we had with was impressive / in-and-of itself. Further, these guys didn’t come in here trying to sell any fancy fixes or promise us the world. They came with obvious years of experience and, frankly, just helped us make everything work the best way it could for us and our specific situation. There’s something to be said about having a job done correctly, but it’s something totally different being able to say you had it done right the first time (Any homeowner who has had subpar work done knows exactly what I mean by this.). Bill and his team became a huge part of our lives over this past year and we respect them and their work more than we can say. These guys had countless hours of work ahead of them yet never hesitated to stop and answer a question we had or offer a suggestion on a way to make our project work better and within our budget. They were punctual, used their time wisely and productively, yet didn’t rush in and out carelessly. What I think is even more important to emphasize is that I can honestly say I trust chapman brothers. As a homeowner I would typically feel vulnerable saying that about a contractor, but not for a second when it comes to Chapman. They are good, honest people who show absolute pride and craftsmanship in their work. They have something many people don’t; years of skill and experience under their belts along with pride in their work. They aren’t rushing around to make the next dollar. They do quality work and find themselves with clients for life. They are most definitely experts in their field. Needless to say, my family and I will be lifetime clients of chapman brothers and will continue to refer them to everyone we know."

"Had a leak in my basement due to a broken pipe underground which was connected to all the pipes in the house, had these guys check eveything and remodel the bathroom they had to break to get the pipe. They did an amazing job, and at a great price."

"Another terrific team just left my home after summer a/c service at our home Always respectful and on time Answered all my questions and will advise us on contractor for vent cleaning Glad we use this terrific company"

"Didn't show up on day scheduled, failed to call. Replaced ~$100 part in about a half hour. Charge was $595"

"The work was exemplary. We builder architects. We have 30 properties and we love working with them and our clients and tenants. Trust them emphatically. The work is professional, on time on cost and of the highest quality."

"Jay was really professional. He gave me all the options that I have and ended up following his recommendation. Also gave us some free advice on other plumbing issues."

"Barbara was phenomenal. A true professional dedicated to her craft and excellent customer service. We had a custom toilet that stopped working, and a leaky faucet in the same bathroom. She reached out right away after requesting a quote through Angi, and she came the same day. At first she told us that the toilet required a part she’d have to order, and after fiddling with the faucet, recommended the 15 year-old fixture be replaced. I offered to purchase it from Home Depot or Lowe’s she agreed to come back to replace the old one and install it in 3 days. After she left, she called me back and asked if she can return because she figured out how she could try to fix the toilet with existing parts she had in her truck. She did it. The toilet is functioning better than it did before the problems began! She then returned 3 days later as promised to replace the bathroom faucet, a complicated project because of the cabinet structure that she stuck with and skillfully completed. On a personal note. We bonded once I asked about the name of the company, which her father, who founded the company, named after his Navy ship. My dad also served in the Navy. Barbara kept me regularly posted about when she’d arrive and the progress of the work. She was true to her word. I’d gladly paid her for her excellent work."

"Great job guys. Lovely working with them"

"Excellent service . Stayed and troubleshooted the system until it got back into operation."