Premier HVAC Services

It is located in an area that does not have a straight path to the outside vent. But he managed to keep working and successfully vacuumed the duct.

Alexander and his team were excellent in helping us. We also made a stop at are storage unit along the way.

would put ten stars, but you can only do 5. Ivan, Mateo, Ivan& Vincente- thise isn't enough space to share what amazing work they do, and what wonderful, thoughtful, precise, honest, skilled team this is.

Victor recently replaced my home AC unit. I have been using his services for many years. I have found his prices to be reasonable and the quality of his work superb. He does the work, not an apprentice or a new grad that you get with many other places. He has also always been quick to respond to emergencies, never longer than the next day.

Communication was excellent from start to finish. Everyone was very friendly and helpful from Kevin who came out for my initial consultation to Payal and Liz in the office, Robert who came out and helped us choose where everything would go and of course Derek and his crew who did the installation. They were on time and finished early the work is beautiful and the system is working beautifully so far!

I contacted Premier last week to take care of the Fujitsu split unit that had a problem where the evaporator was leaking water. They quoted a price of $295.00 for the service. I asked if this is the total cost. I was told that it is unless the service takes more than one hour. I agreed with cost. The next day I got an email with an invoice of $511.71. I called the company complaining that the original cost was quoted at $295.00. She promised to talk to the owner and get back to me but never did. My advice to readers either avoid this company or deal with them with ironclad contracts in writing. My name is Tod Yampel residing at 1564 East 29 Street in Brooklyn.

Premier worked with me to schedule a diagnostic, get parts, perform the repair, all the while explaining my option to me. They also followed up after every step. I would use them again.

Affordable HVAC repair service. You can actually ask them to do little extras at no additional cost. After I called them for emergency repair of our AC unit, they offered a complementary cleaning for the unit. Amazing customer appreciation. Totally recommended!

After taking our appointment they arrived my house in a hour, observe problem so carefully and fix it in two hours. I'm very much pleased with their fairness price and prompt service.

I had an issue with my stream boiler last Saturday. Did a google search and called multiple companies except Lighthouse (also part of Premier HVAC) picked up the phone right away and the tech Slava (unsure if I spelled his name correctly) showed up an hour after my call. He was very knowledgeable. He first did a thorough inspection on my streamer boiler (I thought mine was called furnace but he corrected me and luckily Lighthouse also repair stream boiler), then giving options (replace the water feeder and side glass or the whole stream boiler since mine was already past 30years and it may not last long). Due to budget issue, after discussed with my family, we chose for now just changed the parts. Slava has no problem with that and I got lucky that he was about to arrange time to have the work done the same day. Slava is also very patient and professional. As he learned that I am new to streamer boiler, while he was doing his work, at the same time, he was giving “a lecture “ in terms of names, functions of each parts and the concept of how the stream boiler works and how to maintain it properly. I gotta be honest that I don’t recall all the he mentioned but at least now I have a concept. In terms of the price, I can’t say that it’s cheap but you pay for the quality of service that you get. Slava literally taking his time and spent about 4 hours to repair. Highly recommend.

I called this company and they provided a time to arrive between 10 am and 12 pm on 4/28/2021 The tech person arrived at 5 pm He said that they were about to send me a diagnosis and estimate The owner called me saying that he was sending me the options for repair or AC replacement Still waiting after paying $ 283 for a regular visit and getting nothing Edit: This is in response to the contractor The tech person who came home said that both equipments were needing replacement not the equipment Two emails were sent with no response to Nikolina I paid money for nothing The tech person also left the heat set in 90 F and woke up melting

[*** Link removed ***] Stay away from this company if: - You don't want gas boiler work done by non-licensed workers, contrary to company statements. - You don't want them to have to come back the next day after allegedly completing the job, to again have to fix the exact same issue contracted for, even though the work had been declared completed, warranted and been paid for, only a few hours before, and then ask for more money yet. - You don't want to be denied going over time and material charges at job completion because: "it is too late". - You don't want to hear: " We cannot identify all problems with your boiler" and " If you want no problems, install a new boiler" after you paid $275, non applicable to the job cost, for an initial tuneup and job estimate. - You don't want to be called a "dumb f****** piece of s******" when you express customer dissatisfaction.

It went very well. Professionals knew their job and were polite and cleaned up after themselves.

my dryer wasn't working technician said vent was clogged.....when HVAC company came there were so honest....the vent was not clogged so they only charged me for an inspection.. and this was on a Saturday morning I will definitely be calling them in the future

The technician arrived promptly, but we got off to a rough start. This was mainly due to communication problems. He spoke very little English, though he did seem to understand my questions. At first, he seemed unfamiliar with my dryer, and puzzled as to how to proceed. It is located in an area that does not have a straight path to the outside vent. But he managed to keep working and successfully vacuumed the duct. I think he would greatly benefit from learning more English.

Premier HVAC did site visit and service in same day, working well into the evening and did great work. Two guys (Slava and Rod) worked very hard in the heat and were really personable, cleaned up everything and did great work.

Very professional, very polite, hard workers, offered helpful advice.

Timely appointment. All on time. Clean, professional knowledgeable workpersons with good equipment. Efficient fast work.

I was doing renovation in my apartment in Manhattan and needed to get my firebox rebuild as well as the chimney lining. I went with Premier hvac and very glad I did. Through the whole process they were knowledgeable, professional, helpful and timely. It was a big project which required time, but they handled it great! I like how they did my firebox, it looks much better then before. Trustworthy company with good people.

Beware i paid them for chimney cleaning they never came to perform the service. States that they contacted me via email, call to the number yield no reply. Last call denied service outright saying they will no longer honor or refund my money highly unprofessional.

I was looking for permanent HVAC company for my home in Long Island, I usually do a yearly maintenance for my units and I wasn’t happy with my previous contractors. I choice Premier based on their good reviews and I spoke with a really nice gentleman on the phone who scheduled an appointment. They were reasonable in price and did a really good work, I am really glad I finally found a company who I can trust.

It’s hard to find a good reliable HVAC company in NYC when you have your small business and not get scammed or overcharged. I have been dealing with Premier for a couple of years now and all I can say that those guys are the right fit for me. They always on time, fixing my units or performing maintenance, always nice and polite. I really like to deal with them and hope to continue our relationships in future.

The service went well. Excellent work, professional and very responsive.

No response to emails. No answer when called. I don't get it.

Excellent cleaning of my dryer vents. My vents were hard to reach but they were so patient and did a thorough job. A+++. Wonderful, also they were on time, and did the work efficiently and cleaned up before leaving. Professional, knowledgable and friendly. Would use again. Thank you.