Get matched with top ceramic tile pros in Greene, NY

"Joe did a fantastic job. He hung plastic on conjoining rooms. Covered countertops and appliances. He explained everything that needed to be done. He was always prompt and on time. He kept us updated on his progress. He removed old grout and regrouted entire floor. Plus removed two damaged tiles and replaced. He finished the job on time. I certainly would recommend him to family and friends. Thanks Jim"

"We decided to replace the tired carpet in our condo. United Carpet was our second stop in search of solid vinyl wood plank flooring. We were fortunate to meet Art McLeod, who showed us a vast array of options, We settled on Karndeen and found one we though would go well next to the existing parquet wood flooring in the rest of the condo. He urged us to take a sample home, and we were glad he did, for our sense of the color match was way off. When we returned he shows us what he thought would work. He "right" sold us, (others had tried to get us to take a more expensive product than we needed or wanted) offering us a product a bit less expensive than what we picked, but he assured us it was of equal quality and better for our application, over a concrete floor (we live an a converted 1903 schoolhouse). His selection was right on the money. He kept us apprised of the order and delivery dates and set up an install date based on our availability. His install crew, Jim and Bob arrived on time, calling ahead. Unfortunately they discovered the concrete under the carpet had heaves and cracks and would require leveling. They were craftsmen and did the job carefully and completely. A one day install dragging into four days, but we didn't mind, because we knew the job would be done well and right. They went out of their way to accommodate us in timing of arrival, and always kept us apprised of any need for them to briefly engage in a repair or other activity. They were not going to leave until the job was done perfectly, and they held to that promise. They were pleasant, respectful, and a pleasure to have in our home. We are thrilled with the product, with the installation and our entire experience with United Carpet has been excellent. We cannot recommend them highly enough."

"Terrible. He broke a valve resulting in a flooded bathroom floor and left an open, leaking pipe that dripped into the basement through an open hole. My family is still without a toilet in that bathroom. The shower basin was the wrong size, so he was going to cut studs near electrical wiring to make it fit. I said that I wanted a Toto toilet. He bought a cheap brand for $150, a brand I have never heard of. We found the receipt in the bathroom. He had many reasons as to why he kept getting detained, one because he said he needed more money. The contract stated 50 percent at signing, another 25 percent upon completion of demo, and the final 25 percent on project completion. I paid him $4,550 on 12/4/2024, CASH. I paid another $1,500 on 12/21/2024 CASH, and $766 on 1/17/2025 CASH. He refused to work unless I paid him on 12/21/2024 because he said he had completed the bathroom demo, and according to the contract, $2,275 was required at completion of bathroom gutting, but the gutting was incomplete with mounds of insulation on the floor and the dumpster was still in our driveway. Even after I explained that the gutting was not complete until all debris was removed and the dumpster was gone, I still paid him, but I did this because he refused to work without this payment. When he began working again, contract specifications were not met. He continued not to show up for work, each time with an excuse, sick children, sick wife, car broke down, etc. I have never heard of a contractor who did not own a truck, but he did not. There were many warning signals, no business cards etc., but I gave him the benefit of the doubt because he had two young children. The contract was signed 12/4/2024 and I terminated his services on 2/11/2025, after 3 months without a toilet, shower, sink, etc. He was angry and threatened to sue me for breach of contract, but the more chances I gave him, the more I realized he had no clue what he was doing. Per your rating below, please clarify your scale, is 1 the best and 5 the worst? I can’t provide a rating with a clear understanding of your rating system. In the end, all he completed was the bathroom demolition. I can live with him keeping $1500 for that, even though it could have been done for much less. I would like a refund of $4,550 as he didn’t complete any work other than the demo and didn’t purchase materials that fit our bathroom requirements. Note: he is going to contest that he did spend money on supplies such as bathroom pipe pieces, toilet, shower enclosure, even though they were the wrong size. He took them from our work site. I pulled thousands of dollars from my retirement account, money that I believed would have resulted in a nice bathroom. My family has endured hardship without the bathroom, and I have been dealing with tremendous stress as a result. It is also taking me extra time to prepare this document for you, time that I need for more important priorities such as my health."

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"He was very personable. He was on time and came when he said he would. We didn?t feel he paid close attention to detail. He had to come back numerous times for the drywall. We finally just finished it ourselves. He did a great job on the wood floor. Missed finishing nail holes and didn?t feather the wall paste well. He had to keep asking him to come back and fix it. Which he did and was very polite, but it wasn?t a cheap job and was expecting more."

"Steve does excellent work. He completed work a contractor never came back to finish ( laying flooring) and fixed areas the contractor didn’t do well. Looks awesome! He put up 2 ceiling lights. He reconnected the dryer vent. Previously he installed 2 bathroom vanities and built a base so the vanities are high enough for a tall person. He’s replaced all the boards on the deck Looks fantastic. Put all new laminate floors in the kitchen, hallway and laundry room. He’s put up shelving units in the basement Anything that needs doing, large or small, Steve does extremely well. He will be returning to paint the bathrooms, replace more ceiling lights, and power wash and paint the deck. He completes work in a timely manor, he’s reliable and charges fair prices for his work. He is my go to guy for anything that needs to be done and done well. I’ve recommended him to family and friends. They have all been very pleased with his work. I highly recommend Steve. "

"One of the cleaners moved a TV console table and broke off one of the legs. The owner was contacted by phone about the incident, and he stated that they would send someone to fix the table. No one ever showed up. I had another person fix the break."

"Very quick to come out and give an estimate. Work started and ended on time. Very hardworking. Would definitely have them work on my house again."