Get matched with top gas log pros in Durham, NY

Brian did an onsite consult with me to go over options for extending gas lines and installing products, then we visited the showroom to pick out products that would work best for our fireplace. We had not been using the wood burning fireplace in our home for several years. We received a quote...

We turned off the pilot light in June and it wouldn't start again.  The fireplace was cleaned and checked out, and they were able to get it started again.  However, I opted out of a repair since I was not going to save any money by having the repair done the same day and since the fireplace was...

They were on time and put down drop cloths on floor and covered all the furniture. Both Matt and John were very efficient and friendly. It was a complete installation including chimney pipes, gas line and power line. They insulated all of the old fireplace vents to keep house warmer. They were...

went very well, service men were clean, neat and considerate of where they were working... i have not heard from the company regarding repair cost nor replacement cost of gas log unit.

Bill, our Service Technician, arrived at the front end of a two hour window which is always nice.  I mentioned a problem with the fireplace we have been experiencing and he went right to work trying to find a solution, even though it was outside the scope of what he was there to do - inspect and...

the work was very professional. the technicians were very pleasant, neat and explained every aspect of the job in a way that was easy to understand.

We visited the company's showroom and were referred to a salesperson. After choosing a unit we scheduled an appointment for an estimate .At that time we chose doors, tile,  and log set. Work started about a week later and was completed within a few days .  Customer service and workmanship were...

We were very pleased with the quality and neatness of the work performed by the technician, A.J. He thoroughly answered all of our questions.

Best Fire arrived exactly when they said they would, and immediately got to work.  It was a pretty in depth job that required about 3-4 hours of work.  Both employees were extremely professional.  I was incredibly impressed by both their efficiency and also their cleanliness.  They cut into...

We sat down with Tom at the Clifton Park showroom to discuss the project. He was knowledgeable and professional. He came to our home to do a survey when he was scheduled to. A week later, the techinicians arrived to install the logs. They were personable, efficient and neat. I was very pleased...