Get matched with top affordable plumbers in Ely, NV

"Of five quotes requested, only 3 replied. Randy was the first and replied promptly. Surprisingly he could fix the problem the same day! His appointment was for 5pm, at 5:01 Randy texted he was running a little late. Wonderful customer service. My repairs were made quickly and for a fair and reasonable price. I'd definitely recommend Handy Randy, and plan to use him for a couple of other projects."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"very smoothly"

"Great. Only once did we have to get them back and that was when a leak occurred under bathroom sink not connected to work that had just been completed. Came back within hours. We just shut off water under sink and waited a bit. Can't give a date as to last service but it was about Sept. or Oct of 2020. However, heat pump installed about 10 years ago or more. Would have to dig in files to determine exact dates."

"Ethics don't stand with this company. I recently had a visit from a technician and he was here for a whole 12-15 minutes, and not a single tool was brought in. He looked into the crawl space and determined that the job I requested was unable to be done, declined the job, and walked away. It was frustrating, but I understood. Plumbline then proceeded to charge me for "journeyman labor" of almost $100. I called and asked what I was being charged for when they denied the job and walked away, she claimed they were here for over an hour and tried to get it installed. which is untrue. Not to mention the fact that my state does not honor the journeyman licensing, but yet they still tried to put that license on the charge. I highly advise going through a different company, the technicians don't seen to really care about residential calls, and put very little effort in helping us. and the office staff, even though very polite and nice, don't seem like they want to help me understand why I'm being billed when the job was denied. save the stress and time, go somewhere else."

"Hot water running in the shower would not turn off. Two emergency calls to D&D at 7:15 pm and 7:30 9/21. The city came out to turn the water off at 9 pm. Received a voice mail Sunday morning at 0724 returning my call. 12 hours later!"

"They told me it was a covered repair and to get the work done and submit invoice and they would reimburse us. We got it done and submitted the invoice. After 3 months of constant follow up they covered part of the parts charge and none of the labor. Then, following up again, they responded with, WE ARE CLOSING THE BUSINESS."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."