LEBANON DOOR CO

unknown

These guys were great! Glen returned my call promptly and took me through all the options after asking a few questions to figure out the issue. He was able to give me a quote over the phone and schedule service within two days. His team came out on time, even though I had gotten a courtesy call to say they were running behind. They were pleasant and knowledgable and finished quickly. When the work was done, they spent time to show me how everything worked. And while they were here, they took a look at the doors themselves and made a few (very low pressure) recommendations about their condition and lifespan. I know who I'm calling when I need repairs on my doors. Thanks, guys!

I live in a condo community in Clinton, NJ and all of the garage doors in the community were being replaced by the Lebanon Door Co. Since this was a project set up by the condo board, I did not have to pay for the door. The only items which were to be paid for were any 'extras' such as a motorized garage door opener, remotes or installation of the emergency opener. They called me to set up an appoinment date and time and the person I spoke to was professional. On the appointed date, they actually arrived early! They quickly removed the old door and it's tracks and then quickly installed the new door with an emergency opener which I requested and hooked up the door to my old motorized door opener. Before they left, they took all of the old door material and garbage such as the styrofoam and boxes the new door came in with them on their truck and cleaned up the area. They were professional and courteous through out the entire installation and even showed me how to operate the emergency opener. Since my wife and I could not find the remote for the motorized opener, we requested when we made the appointment not one, but two remotes which they did supply. The reason I'm writing this review two years after the installation is because I now need repair work done on the motorized garage door opener and realized I never wrote a review on them. I will give an update on the current work order.

It was an excellent experience from beginning to end. The measuring and estimate took place on one day, the contract was received shortly thereafter. A work date was scheduled, the workman arrived on time, completed his work and cleaned up. The next day the electric openers were installed and I was provided with all the warrantly and operating information along with a walk-through of the door operation. I could not be more pleased. Please note I will not share any costs on my reviews.