Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Glass Doctor of Raleigh

Glass and Mirrors, Windows, Doors,

About us

From windows to mirrors to storefronts to auto glass chip repairs, Glass Doctor can handle most of your glass needs. Glass Doctor offers custom glass services, such as tub and shower enclosures, entry door glass and mirrors. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers complete glass repair, replacement and services to the residential and commercial markets at more than 300 locations in the United States and Canada.

Business highlights

33 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Insulated Windows Repair & Replacement, Shower & Tub Enclosures, Office Glass, Doors, Table Tops, Mirrors - Custom, Vanity, & Wall To Wall, Patio Door Glass & New Systems, Replacement Energy Efficient Windows. Auto Glass chip repairs. Storm Windows & Screens Repair & Replacement. Pet Doors. Emergency Service. Commercial Door & Hardware Replacements.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 183 reviews

Valerie K.
06/2017
5.0
replacement windows
  + -1 more
Tech: Shawn Postell did an excellent, clean job!
Description of Work: We had 8 individual window panes and 1 small arc window replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,155

Response from Glass Doctor of Raleigh
Thank you for your review! We are glad Shawn did a great job for you! We appreciate your business!

Robyn S.
04/2017
5.0
replacement windows
  + -1 more
Excellent job! Quick and efficient service. Job was done extremely well. Would use again.
Description of Work: Needed an odd shaped window pane replaced on outside window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Glass Doctor of Raleigh
Thank you for choosing Glass Doctor and for sharing your experience!

Charles L.
04/2017
5.0
glass repair
  + -1 more
Went perfectly. Work was done quickly and for the amount they quoted me originally. Very professional.
Description of Work: Replaced a door insert consisting of two panes of glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Raleigh
Thank you for taking the time to let us know how we did. We are so glad we were able to help!

Thomas Z.
03/2017
5.0
glass repair, doors
  + 0 more
The contractor who is remodeling our master bathroom uses Glass Doctor of Raleigh to measure, make and install the glass walls and door for the shower. I can see why he uses them. There measurements were spot on, they reviewed the various glass options, hardware choices and installation options. The glass was expertly cut and the installation was impressive. The fit between the glass panels is solid. The door operates effortlessly. And the fit between the door and glass panel is so close, it is hard to see the seam, which is a good thing. Many thanks to Arturo and Jeremy for the exceptional installation.
Description of Work: Install new shower glass walls and glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Raleigh
Thank you Mr. [Member Name Removed]! We are very proud of our specialists and glad they did a great job for you! We will make sure we share your comments with them at our next meeting!

Paul W.
03/2017
5.0
screen repair, replacement windows
  + 0 more
excellent and timely work at the best price
Description of Work: we had 18 window panes replaced with insulated glass and 14 screens repaired completely

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Glass Doctor of Raleigh
Thank you for choosing Glass Doctor!

David P.
02/2017
5.0
doors
  + -1 more
I recently made a new friend at the animal shelter, "Goose." Goose is a busy cat that needs the ability to move to the outside at a moments notice. Then back inside…then back outside…then…you get the point. I needed a side hatch for my friend so I called Glass Doctor. They came out to view the situation and provide recommendations. Since the door had tempered glass, initially they recommended that I added plexiglass to the bottom portion. An extremely helpful gentleman (Matt) came out to assess the door further and get measurements. After reviewing the door, he suggestion we get the tempered glass molded around the cat door. Fast forward. Today the wife and I can sleep in, while Goose gallivants the evening away!
Description of Work: Cat door installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$968

Response from Glass Doctor of Raleigh
Thank you for taking the time to let us know how we did! We appreciate you allowing Glass Doctor to "Fix Your Panes!" Thank you!

Janice B.
02/2017
5.0
glass repair, home remodeling
  + 0 more
We had never done this before and went to multiple places. We were impressed right away with Anthony who showed us all of our options and walked us step by step through the process. We were able to get an estimator out within a couple of days. After we accepted the estimate, the glass was ordered and within 2 weeks the installers were at our house. Jeremy and Andy were at our house right on time, were very professional, and had it installed in under 3 hours. Fantastic experience...I'd recommend them to anyone.
Description of Work: We had Glass Doctor fit glass to our new tiled shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Raleigh
Thank you for letting us know how we did! We appreciate your business!

Paul P.
11/2016
4.0
glass repair
  + -1 more
Jeremy and Arturo did a very professional job and cleaned up everything when finished.
Description of Work: Took down a large mirror that was pulling away from the wall. Removed the old adhesive and re-glued it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Glass Doctor of Raleigh
Thank you!

James W.
10/2016
5.0
glass repair
  + -1 more
problems with wiper sensor. they bent over backward to get it to work. very accommodating in many respects. gave a variety of cost options even when it did not benefit them. and recommended a course of action that financially did not benefit them but saved us money. outstanding
Description of Work: replace windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Raleigh
Thank you [Member Name Removed]. We do try to do the right thing. We appreciate your comments and thank you for choosing Glass Doctor!

Chris W.
10/2016
5.0
The work was of high quality and very professional.
Description of Work: Glass Doctor did a wonderful job installing our new shower enclosure. They arrived on time and were done within a matter of hours. Arturo and Jeremy are wonderful people and very good workers. We recommend anyone looking for a new shower to call Glass Doctor.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$1,700

Response from Glass Doctor of Raleigh
Thank you for letting us know how we did! We appreciate your business!

Frank B.
10/2016
5.0
glass repair
  + -1 more
Fine except it took a bit longer than estimated.
Description of Work: Replace Front windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Glass Doctor of Raleigh
Thank you!

Diane E.
10/2016
5.0
glass repair, home remodeling
  + 0 more
Arturo and Neil were very polite and professional. Arturo called 20 minutes before they arrived to let me know what time they were coming. They were sure to inform us how long to wait until we could use the shower and how to remove the tape which holds the seal together as it dries. The shower enclosure is a well manufactured and high quality installtion It's a great addition to our bathroom remodel
Description of Work: Install frameless shower enclosure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Glass Doctor of Raleigh
Thank you for taking the time to let us know how we did! We appreciate you choosing Glass Doctor!

Sara W.
10/2016
5.0
glass block
  + -1 more
Very well and punctual. The even delivered the finished product.
Description of Work: Table top replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Raleigh
Thank you [Member Name Removed]!

James S.
08/2016
1.0
replacement windows
  + -1 more
I picked up the window and installed it in my window frame. I have done two other windows (in my 4 seasons room) so I know how this is done. The fit was tight but they had the original window to use as a pattern. AFter the window was installed, I got a crack in the upper corner, likely because the window was too tight (made incorrectly). I called and asked if there was anything they would do to stand by thier work. I was told they do not warranty against cracking, just if the seal breaks. Of course, since the window was cracked, the seasl is now broken. There was no attempt to offer to meet me in the middle...I am just out of luck.
Description of Work: I removed a window and took it to Glass Doctor. The window is a dual pane and the outer pane was damaged by a rock thrown by a mower. They replaced the window frame and the window. It took about 6 weeks.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$250

Response from Glass Doctor of Raleigh
Hi [Member Name Removed], I am sorry to hear that. I am not aware of this situation. I cannot find an order under your name, not sure if you placed it under a different name. We do warranty windows that we install, however, we do not warranty windows installed by the customer. I would love to look in to this for you. If you would like to call me at 919-571-3350, Lynn Sefranek, Vice President.

JOHN C.
08/2016
5.0
replacement windows
  + -1 more
I used these folks in the past. They are courteous, efficient and do excellent work. I would recommend them to anyone.
Description of Work: Window repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Glass Doctor of Raleigh
Thank you for taking the time to review our services and for choosing Glass Doctor!

Jeremy D.
07/2016
5.0
glass repair
  + -1 more
Great communication and best prices around!
Description of Work: Measured and installed a frameless glass door in our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Glass Doctor of Raleigh
Thank you for your business and taking the time to give us a review!

Raymond S.
06/2016
5.0
auto glass
  + -1 more
Today, Glass Doctor of Raleigh made an excellent repair of a star crack in my windshield (slightly larger than a quarter). The front office staff were friendly, and a technician named Evan performed the repair, which was quick and appears to be perfect. I highly recommend Glass Doctor of Raleigh!
Description of Work: Repaired star crack in windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David R.
06/2016
5.0
glass repair
  + -1 more
Went very well. Glass Doctor was very efficient, professional and meticulous.
Description of Work: Installed a window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Raleigh
Thank you for your feedback. We appreciate you being our customer!

Xiaolin W.
04/2016
1.0
glass repair, replacement windows
  + 0 more
I made an appointment over the phone to fix a window glass. The lady told me over the phone that the technician will call in the morning on the appointment day. However nobody called or show up on that day. So I made a follow up call to the company. The custom service person said "We are very busy and would not be able to come to your house until next week". I asked why nobody called and informed me. The custom service person said " I told you that we may not be able to come when you made the appointment" which is a lie. I asked the person to send the phone record to approve but never received it. After that, there is no follow up call from either the custom service or the technician with my outstanding service request.
Description of Work: The provider did not show up on the appointment day and the custom service is very rude and dishonest.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Glass Doctor of Raleigh
Thank you Mr. [Member Name Removed] for bringing this to our attention. We apologize for dropping the ball on this one. We have spoken to all our staff about this specific incidence so that we can prevent this from happening again. It is certainly not the way we operate, however, from time to time we do make errors. We would love to try and help you in the future if you ever have a need. Thank you again for taking the time to let us know!

Cheryl C.
03/2016
5.0
auto glass, doors, glass repair, replacement windows
  + 2 more
Because of the honesty, integrity, promptness and professionalism of Glass Doctor of Raleigh, I will definitely be calling them for any future glass or shower door needs that I have. Thank you, Eric, for your graciousness and attention. Im quite impressed! Cheryl Cushine
Description of Work: I was worried about two small holes at top and bottom of my shower door in my new condo. A bit of water was dripping onto the bottom ledge during each shower. I thought I maybe needed a new door and that the seals on the current one were failing. Not only did Glass Doctor of Raleigh come out the same day to look at the door; the technician reassured me that the structure of my door was in good shape and that doors of this type of shower could leave a small amount of water on the ledge if I was using the handheld device to spray toward the door (which I was doing!) This upstanding company did not try and sell me a new door - rather, they reassured me that all was fine and that I just need to keep the handheld away from direct spray on the door. He inspected the plastic water runoff pieces and said they were in good shape.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Raleigh
Thank you for your kind words! We are happy we were able to help you!

mary k F.
02/2016
5.0
glass repair
  + -1 more
I contacted them through Angie's List with an inquiry. We exchanged information and my glass was ready for pick up the same day. Can't beat that!
Description of Work: 36x36 inch glass for tabletop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Response from Glass Doctor of Raleigh
Thank you! We are so glad we could help you!

Conswella C.
01/2016
5.0
glass repair
  + -1 more
Truly outstanding company. I am a perfectionist and often camplain about most companies. From the time I scheduled an estimate to completion of the job, I was never disappointed. They work hard to meet customer needs and work to meet your schedule. They performed the prep work during the Christmas and New year holidays and still met the timeline. I am very busy and travel a lot so they came out to install on a Saturday. The scheduler (Eric) is outstanding and maintains contact with you during the entire process. He is extremely customer friendly. Arturo Garcia and Adrian Valencia were the installers. Let me tell you, if you get a shower installed I highly recommend you request them. I would hire them both tomorrow. IF you want outstanding service and quality work. I HIGHLY RECOMMEND this company!
Description of Work: Installed a new shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Glass Doctor of Raleigh
Thank you for taking the time to post a review! We are so happy that you were pleased with the shower and our staff! We appreciate your business!

Marjorie V.
01/2016
5.0
glass repair
  + -1 more
I met with the owner, Wayne, in my home and he measured my furniture. He suggested penciled edge and non-tempered glass since the glass is flat on the tables. I love the glass, they are perfect and look wonderful on my tables. I had problems with the receptionist, however, who gave me wrong information over the phone on the pricing and product. She told me to go with the tempered with the sanded edge and said it would be $400. After paying the non-refundable $30 measuring fee which is put towards your job if you go with them, the receptionist told me that she made a mistake in the math and it would be $900 instead of $400, which she originally told me for tempered & sanded. Thankfully Wayne told me that penciled & non-tempered would be best for us and I went with that. Thank you for saving the day Wayne. I am happy with their products. Margie & Chris
Description of Work: Made glass to put on my coffee table & 3 end tables with rounded edges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from Glass Doctor of Raleigh
Thank you for the review. I will talk to our front office staff and make sure we go over the information regarding table tops. We do have a new staff member and we will make sure she gets some additional training. Thank you for letting us know and I am glad that you were pleased with the final product. Happy New Year!

sharon P.
12/2015
5.0
auto glass, glass repair, replacement windows
  + 1 more
He did a great job, window has not had any water leaks.
Description of Work: Replaced seal on rear glass of my Ford F150.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Glass Doctor of Raleigh
We are glad we were able to help you with your glass needs! Thank you for your review of our services! Happy Holidays!

Neil W.
12/2015
5.0
glass repair
  + -1 more
The service and materials provided by Glass Doctor were exactly as expected. They followed a basic rule - measure twice and cut once - and the panels fit perfectly. They came out twice to measure to ensure the measurements were right. I didn't think the panels could be replaced and that I would have to order a whole new door unit. But they did it. And, the result was an A.1 job. The price was as quoted and in my opinion reasonable. The next time glass work is needed, I'm calling these guys.
Description of Work: Installed three replacement insulated glass panels that had broken seals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Glass Doctor of Raleigh
Thank you very much for your kind words! We appreciate you calling Glass Doctor to help with your glass needs. Happy Holidays!


Contact information

5912 TRIANGLE DR, Raleigh, NC 27617

http://www.glassdoctor.com/raleigh

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Glass and Mirrors,
Windows,
Doors,
Kitchen and Bath Remodeling,
Screen repair,
Glass Block

FAQ

Glass Doctor of Raleigh is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:00 PM

Glass Doctor of Raleigh accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Glass Doctor of Raleigh offers free project estimates.
No, Glass Doctor of Raleigh does not offer eco-friendly accreditations.
Yes, Glass Doctor of Raleigh offers a 10% senior discount.
Yes, Glass Doctor of Raleigh offers emergency services.
Yes, Glass Doctor of Raleigh offers warranties.
Glass Doctor of Raleigh offers the following services: Insulated Windows Repair & Replacement, Shower & Tub Enclosures, Office Glass, Doors, Table Tops, Mirrors - Custom, Vanity, & Wall To Wall, Patio Door Glass & New Systems, Replacement Energy Efficient Windows. Auto Glass chip repairs. Storm Windows & Screens Repair & Replacement. Pet Doors. Emergency Service. Commercial Door & Hardware Replacements.

Contact information

5912 TRIANGLE DR, Raleigh, NC 27617

http://www.glassdoctor.com/raleigh

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:00 PM