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COMPULSIVE CLEANERS

House Cleaning, Floor Cleaning and Waxing

About us

Compulsive Cleaners was started here in Charlotte NC in 1986 by Sandi a housewife, and true compulsive cleaner and her husband Al, a quality control manager. This year is our 30th year of serving the Charlotte area! We are a small local business with about 9 employees. We are not a large franchise, and do not rush crews through your home. Our focus is on "quality" and not how many homes we can clean each day. Our procedure is to have the same person clean your home each time, this achieves very good peace of mind for all of our customers. We are proud to have been serving the Charlotte area for " 30 Years ". We are also very proud of our excellent employees, that are a cut above in our industry. We "Love to Clean" and would appreciate the opportunity to clean for you! Please check out our web site: www.compulsivecleaners.org or feel free to call Sandi at 704-573-1687, or email us at sandi@compulsivecleaners.org Take advantage of our $35 off coupon.

Business highlights

39 years of trusted experience

Services we offer

HOUSE CLEANING, SPRING CLEANING, MOVE IN & OUT CLEANING & RENOVATION CLEAN UP.

Services we don't offer

CARPET & OUTSIDE WINDOW CLEANING, LAUNDRY & IRONING.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
3%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 116 reviews

LINDA R.
01/2010
5.0
house cleaning
  + -1 more
I hired this service to clean my daughter's house. They were able to do the cleaning during the week when it was needed. Sandi was very helpful. On the day of the service, Mindy had car trouble. Sandi communicated with me up until she knew when Mindy would come to do the cleaning. It was just 3 hours later. Mindy came at the promised time and did a very good job cleaning. Sandi was quite receptive to some very minor constructive criticism (smudges on a mirror and bathroom rugs not put back on floor). I would not have even mentioned the issues except I think we will certainly use them again.
Description of Work: General cleaning of a townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$71

Ted H.
01/2010
5.0
house cleaning
  + -1 more
So far, we have been very happy with them. They are fairly punctual. They have been to every scheduled cleaning. The first cleaning they came out and brought two people to do a thorough cleaning. They came out on New Year's Day to clean for us.
Description of Work: We use Compulsive Cleaners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Daniel K.
12/2009
4.0
house cleaning
  + -1 more
Poorly, see above...should not be offering services they cannot provide in a timely and flexible manner.
Description of Work: Company unable to accommodate new customers. They are either too busy or do not have enough personnel. When you call as a new customer, they cannot provide service on any day other than Tuesday and, even then, not until a few weeks into the new year. They must be very successful and good at what they do. However, Angie's list should not advertise companies who have such a restricted service...my suspicion is that Tuesday is offered out as the only day that, of course, nobody wants their home cleaned...They should either expand or stop advertising their services on Angie's list...a complete waste of my time.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0


Response from COMPULSIVE CLEANERS
I was sorry to know this member felt we should quit advertising, or hire more people, without knowing all the facts. This time of year is not a normal reflection of how our business runs. Holiday time we see an increase in business. This member wanted a Friday specifically. Fridays are the most requested day, and the day of the week that books up first. I offered Tuesday and Wednesday to this member because those were the days of the week I had available. We have many customers, on Tuesdays, Wednesdays, and even Mondays. Yes people do accept those days as their cleaning day. This member commented that Tuesday was probably an undesirable day to be cleaned that is why it was offered. I am sorry we could not accommodate this member on the day of his choice. We totally understand the day of the week is very important to some people. We do expect to be more flexible after the first of the year. We are hopeful to have some Fridays available in late January or early February. I hope if you are looking for a cleaning service you will not let this member's comments about our flexibility and, "not able to offer a reasonable service schedule," influence your decision to call us. Not having a specific day of the week available to a customer, does not mean we are unable to offer a reasonable service schedule. It means we may or may not be able to accommodate the day of the week you prefer. We certainly don't feel, this suggest we quit advertising our business. I hope this response has shed some light on the above member's comments, and hopefully this member can also better understand our position, this time of the year.

Irka T.
10/2009
5.0
house cleaning
  + -1 more
Sandi was a pleasure to work with and Michelle was great. She worked from start to finish and it took one hour less than was estimated. And I do not know how she got some of the stains out in our kitchen! The price was $35/hour, but we were able to use the Angie's List coupon. If we ever started needing regular cleaning, we would definitely use this company.
Description of Work: We had our house cleaned by one of the cleaners of this company. This was a one-time clean, so they did all rooms but focused special attention on dusting (including blinds) and on the kitchen, such as washing down cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

JERRY R.
09/2009
5.0
house cleaning
  + -1 more
They come out every other week. I am very pleased with them. They have been coming for the past 8 years.
Description of Work: I use them to clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tom O.
05/2009
4.0
house cleaning
  + -1 more
They are very good; I have had a good experience with them. They are on time and they do a thorough job. Their prices are medium to high.
Description of Work: They provide housecleaning. They come and clean every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

WILLIAM B.
05/2009
5.0
house cleaning
  + -1 more
The owner of Compulsive Cleaners, Sandi, was actually out of town when I emailed my request for cleaning services in, and a member of her staff promptly replied to let me know that Sandi would be back in a couple days and would give me a call. Sandi called on the day her staff member committed, and took all the necessary information to provide a quotation, even asking if there were other items I'd like to include in the work that weren't listed on her company web site. Based on the outstanding reviews on Angie's List, we enlisted Compulsive Cleaners to clean our home in preparation for it being featured on our neighborhood tour of homes. Sandi worked to arrange the cleaning date as close to the home show as possible, and her staff did a fantastic job! They did a thorough spring cleaning, including cleaning the interior windows, and all I had to do before the show was a quick vacuum of the floors and a touch-up in the bathrooms. The house looked wonderful! We will definitely use Sandi and her team again!
Description of Work: A full spring cleaning in preparation for our home being in our neighborhood tour of homes, including light fixture/fan cleaning, interior window cleaning, wiping down cabinets and baseboards, in addition to the usual cleaning of bathrooms, floors, dusting, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Catherine B.
04/2009
5.0
house cleaning
  + -1 more
Everything is wonderful. I reccomend using Sandy's compnay for house cleaning services.
Description of Work: I use Compulsive Cleaners every two weeks for house cleaning The company is great and I love Rebecca my house keeper. She checks with mebefore she leaves to see if there is anything else she can do or if she missed anything

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Christina M.
04/2009
5.0
house cleaning
  + -1 more
Couldn't be better. Supposed to have been two cleaners, one called out sick, no matter, the other arrived right on time (8:30am), remained until 2pm, worked the entire time, cleaned beautifully; professional, courteous, efficient, and GOOD.
Description of Work: Overall house cleaning, one time (they'd cleaned for me before, but nothing regular set up) after I've been (unsuccessfully) trying to keep up with cleaning on my own. Came in- did 4 full, 1/2 baths, 5 bedrooms, dusting, carpets, and all downstairs hardwoods in addition to lots of dusting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

LAURA L.
03/2009
5.0
house cleaning
  + -1 more
She comes every 2 weeks. I provide the cleaning supplies. When I first hired her, she told me what to get. She also uses my own mops. She has a key to my house.
Description of Work: I use Compulsive Cleaners to clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

BOBBIE L.
12/2008
5.0
house cleaning
  + -1 more
They clean everything from top to bottom. I like that they do what I want them to do. There is one lady and she is excellent. She is professional. She is usually on time but if she s a little late she always calls. I am very pleased.
Description of Work: I used them for my house cleaning. They clean my house every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy A.
11/2008
5.0
house cleaning
  + -1 more
We like them because they are professional and punctual. They are consistent. I don't have to worry about them not showing up, which is the problem we had with another company.
Description of Work: They clean the bathrooms and the light house. They vacuum, dust, and do general house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

LINDA C.
10/2008
5.0
house cleaning
  + -1 more
I've used Compulsive on and off over many years. As with any cleaning company, it can be hit or miss, depending on their hires. What I liked best was when I was unhappy with one person, Sandi was right on it and sent out someone else. She really listened to my complaints. Sandi has the best customer service!
Description of Work: General house cleaning once a month.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Cindy B.
07/2008
5.0
house cleaning
  + -1 more
They are very reliable. They do a good job. They have been responsive. They do a very good job keeping everything tidy and clean. They are very friendly and offer good services.
Description of Work: I have them come in bi-weekly to clean my entire home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

CHRIS L.
07/2008
4.0
house cleaning
  + -1 more
They are on time. They are very flexible about times they can come. I have some health problems so they found someone that can come in the afternoon. Their pricing is very reasonable and I am still using them. Some of the quality of the cleaning isn't very consistent.
Description of Work: They come out and clean my house every two weeks. The first time they came out they did a complete clean from top to bottom.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

MARK & CHERYL H.
03/2008
5.0
house cleaning
  + -1 more
Sandi responded very quickly to my request and was very friendly. Unfortunately I was on a tight time frame (<1 week turnaround) and her folks didn't have availability during this window.
Description of Work: Based on outstanding reports on Angie's List, contacted about a 1-time clean for a rental property.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM C.
02/2008
5.0
house cleaning
  + -1 more
Compulsive Cleaners has always been very accommodating in regards to working around our schedule. There have been several times when I had to change or move my scheduled appointment, and Compulsive Cleaners always took care of it without any problems. The owner, Sandy, has wonderful customer service, and I have enjoyed working with her.
Description of Work: Clean our home every other week basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

Albert L.
01/2008
4.0
house cleaning
  + -1 more
There wasn't a lot of flexibility in their scheduling. They would only give you about two options to choose from. I would be reluctant to hire this company again in the future.
Description of Work: They came out about six to eight times to clean our house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Christine F.
12/2007
5.0
house cleaning
  + -1 more
I called Sandi about a week before Thanksgiving. I just found out I was going to get company for the holiday, and with a heavy work schedule and other commitments, I didn't know how I was going to get my house cleaned. I found Sandi, after a random search on your website, and called her. She was very obliging, and was able to fit me in the Saturday before Thanksgiving.
Description of Work: Good general cleaning of my 3 bedroom, 2 bath house. Jennifer spent about 3 hrs at my house and did a thorough cleaning. She was very focused and worked quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

JEANNE H.
11/2007
5.0
house cleaning
  + -1 more
It was very thorough, everything was pristine clean. They came the day after I called them. 4 others wouldn't come out. They needed over a week.
Description of Work: They came out to clean my kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JUDY M.
09/2007
5.0
house cleaning
  + -1 more
Sandi is so pleasant to work with. She tries hard to understand your needs and schedule someone as soon as possible. She has several people working with her and some are better than others; she seems to be honest about this and tries to get the best person. We had some scheduling issues and some misunderstandings with the person she sent out on one job but, Sandi did her best to rectify the situation. On this particular job the person who cleaned was fabulous - courteous, professional and did a great job cleaning some grim bathrooms with lots of elbow grease.
Description of Work: Cleaned very neglected bathrooms in older home and cleaned new kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michelle S.
08/2007
5.0
house cleaning
  + -1 more
Compulsive Cleaners always did a fantastic job. Professional and dependable. I always received a phone call if a different person would be cleaning my home as well as if the day needed to change. I never had to worry as to whether my home would be clean. Awesome experience and highly recommended.
Description of Work: Performed weekly basic cleaning including floors, bathrooms, kitchen, dusting, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Rory M.
07/2007
5.0
house cleaning
  + -1 more
I thought they were very courteous and seemed professional on the phone. They did a good job and I would use them again.
Description of Work: I paid them to clean someone's house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Hillary R.
07/2007
4.0
house cleaning
  + -1 more
They did a good job overall, but there were a couple of things that I will ask them specifically to do the next time.
Description of Work: We had Compulsive Cleaners clean our entire home (4,900 sq ft), including 5 bedrooms, 5 baths, etc. They vacuumed, dusted, scrubbed, etc. I believe the two women cleaning spent about 3.5-4 hours doing the job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

DONNA M.
06/2007
5.0
house cleaning
  + -1 more
My regular cleaning lady has been sick for the last few months, so I hired CC to do a whole-house cleaning for me. The job was thorough and working with Sandy was a pleasure. Work was completed yesterday, so I have not yet received a bill, but the time estimate was good, so I'm sure it will closely match was Sandy and I discussed.
Description of Work: Whole-house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160


Contact information

15130 YARMOUTH RD, Mint Hill, NC 28227

http://www.compulsivecleaners.org

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing

FAQ

COMPULSIVE CLEANERS is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

COMPULSIVE CLEANERS accepts the following forms of payment: Check
Yes, COMPULSIVE CLEANERS offers free project estimates.
No, COMPULSIVE CLEANERS does not offer eco-friendly accreditations.
No, COMPULSIVE CLEANERS does not offer a senior discount.
No, COMPULSIVE CLEANERS does not offer emergency services.
Yes, COMPULSIVE CLEANERS offers warranties.
COMPULSIVE CLEANERS offers the following services: HOUSE CLEANING, SPRING CLEANING, MOVE IN & OUT CLEANING & RENOVATION CLEAN UP.
CARPET & OUTSIDE WINDOW CLEANING, LAUNDRY & IRONING.

Contact information

15130 YARMOUTH RD, Mint Hill, NC 28227

http://www.compulsivecleaners.org

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM