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COMPULSIVE CLEANERS

House Cleaning, Floor Cleaning and Waxing

About us

Compulsive Cleaners was started here in Charlotte NC in 1986 by Sandi a housewife, and true compulsive cleaner and her husband Al, a quality control manager. This year is our 30th year of serving the Charlotte area! We are a small local business with about 9 employees. We are not a large franchise, and do not rush crews through your home. Our focus is on "quality" and not how many homes we can clean each day. Our procedure is to have the same person clean your home each time, this achieves very good peace of mind for all of our customers. We are proud to have been serving the Charlotte area for " 30 Years ". We are also very proud of our excellent employees, that are a cut above in our industry. We "Love to Clean" and would appreciate the opportunity to clean for you! Please check out our web site: www.compulsivecleaners.org or feel free to call Sandi at 704-573-1687, or email us at sandi@compulsivecleaners.org Take advantage of our $35 off coupon.

Business highlights

39 years of trusted experience

Services we offer

HOUSE CLEANING, SPRING CLEANING, MOVE IN & OUT CLEANING & RENOVATION CLEAN UP.

Services we don't offer

CARPET & OUTSIDE WINDOW CLEANING, LAUNDRY & IRONING.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
3%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 116 reviews

Eva H M.
08/2017
5.0
house cleaning
  + -1 more
It went well. Catie was prompt and did a nice job throughout. House smelled great!
Description of Work: Thorough house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa M.
06/2017
5.0
house cleaning
  + -1 more
A lady runs it out of her house and she’s got about five people working for her. They charge us $142.50 for one service. We’ve been in this house for 16 years and we've used them the whole time we've been here. They’re coming this Monday, they come every two weeks. Usually one girl comes, the same girl comes every time and she stays two and a half hours. I have built pretty good trust with them. They get the house extremely clean. They clean everything, they do a very good job. It’s just my wife and I, so we don't make too much of a mess. So, it doesn't take them long to do it. They do a nice job.
Description of Work: They clean the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142.5

Shenna P.
10/2015
5.0
house cleaning
  + -1 more
Donna our regular cleaner is very reliable and friendly. She does a good job making our home tidy.
Description of Work: Regular house cleaning service including vacuum, mop, bathrooms, dusting, tidying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Melody H.
10/2015
5.0
house cleaning
  + -1 more
Sandi is delightful to work with, her employees are prompt, courteous, and nice to work with. Any changes on either side to the schedule is easily accommodated.
Description of Work: House cleaning- dusting, wet wiping/disinfecting, bathroom cleaning, vacuuming, mopping floors- hard wood and tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sherry L L.
10/2015
5.0
house cleaning, floor cleaning
  + 0 more
Very responsive to reguests, thorough, polite, pays attention to detail.
Description of Work: Company has been coming every two weeks since Jan. 2015. The company cleans, vaccums, dusting, cleaning bathrooms, mopping, ETC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Sandi H.
09/2015
5.0
house cleaning
  + -1 more
J. comes in with all of her supplies and uses some of mine. She has a very efficient system to work thru my house. She pays attention to details and is very thorough. She's always punctual and trustworthy.
Description of Work: General house cleaning services done very other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Laura M.
10/2014
5.0
house cleaning
  + -1 more
We are very pleased! Donna is always punctual and we have never had a single complaint. I hope Compulsive Cleaners never goes out of business.
Description of Work: For the past two years we have used Compulsive Cleaners for our bi-weekly house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Cynthia H.
06/2014
5.0
house cleaning
  + -1 more
We were out of town - they let themselves in (via key code), did a great job cleaning the entire home, and locked everything up on the way out. In the past they have been fantastic about letting my dog in and out during house cleanings. They have always been on time, done a thorough job, and been willing to reschedule when I've had conflicts or needed a mid-cycle cleaning.
Description of Work: Cleaned my house top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Matt S.
01/2014
5.0
house cleaning
  + -1 more
The work is consistent and well done. We have been working with them about two years now.
Description of Work: Clean our house, hardwoods downstairs, carpets upstairs, kitchen, bathrooms etc...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Richard P.
06/2013
5.0
house cleaning
  + -1 more
Nice people, good job done, easy to schedule when needed. Will use them again beginning this month.
Description of Work: Surface house cleaning kitchen, bath & great room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

RAY & SUE S.
08/2012
5.0
house cleaning
  + -1 more
They email me when they are going to be there. They are prompt and it has worked out very well.
Description of Work: She cleans once a month for my son.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim M.
02/2012
5.0
house cleaning
  + -1 more
I contacted Compulsive Cleaners per Angie's List recommendation. They estimated a price based on my description of my home and soon scheduled a cleaner to come to my house and clean. The amount I paid was the same as the estimate. When I had to contact the office the owner, Sandi LeClair, couldn't have been more helpful. My housekeeper, Kim, was always on time, did a great job and was very friendly. Highly recommend.
Description of Work: I used Compulsive Cleaners for over a year. They were very thorough, friendly and great about working around my schedule. My cleaner, Kim, is a delight. Everything sparkles when she leaves and she even loves my dogs. Great company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

RAY & SUE S.
02/2012
5.0
house cleaning
  + -1 more
My son was very pleased. They did a wonderful job. She was extremely professional, nice and did everything he asked. He asked that she place his medications back in the exact same spot because he is blind and needs to know exactly where things are. She did exactly that.
Description of Work: My son is blind and we hired them to clean his apartment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Nell V.
09/2011
5.0
house cleaning
  + -1 more
She was very thorough and hard-working. She missed a few spots, like the corners and behind the toilet; however, I would like them to come back again.
Description of Work: I asked them to clean my bathrooms, living, dining, and kitchen areas. The charge is going to be $31/hr. I wasn't aware that I was supposed to supply the cleaning supplies. They are going to send me a bill.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derik S.
04/2011
5.0
house cleaning
  + -1 more
I use them every month. They are very accommodating in terms of the scheduling. They are very receptive to feedback. Their work is very good.
Description of Work: I have been using the services of Compulsive Cleaners every month for my house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Gary W.
03/2011
5.0
house cleaning
  + -1 more
Good job; the cleaner worked quickly and efficiently
Description of Work: Cleaned house (vacuumed, mopped, dusted, cleaned bathrooms)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$85

Linda S.
02/2011
5.0
house cleaning
  + -1 more
Sandi was very prompt in returning my call and worked with me to arrange a time. She sent Michelle out to do the job. Michelle was very prompt, professional, efficient and did a terrific job! I'm pretty picky and usually do my own cleaning. I've had my house 'cleaned' for me in the past and have been disappointed - wondered why I wasted the money. But not so with Michelle! I was very pleased with her work and would definitely have her back again. :-)
Description of Work: Compulsive Cleaners did a one-time house cleaning for me in preparation for out of town guests - I ran out of time and needed the help! No deep cleaning per se, just a really good once over. UPDATE: They did such a good job the first time I couldn't resist having them back (no out of town guests headed my way) and my house is even cleaner than the first time - thank you, Jennifer! I think this could be habit forming...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77.5

Angela D.
01/2011
5.0
house cleaning
  + -1 more
They were prompt and on time for the job. They were very helpful and did a great job. I liked their services a lot and will use the same in future.
Description of Work: I used the services of Compulsive Cleaners to clean the house before I moved in, on 14 December, 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sydney C S.
01/2011
5.0
house cleaning
  + -1 more
I am very satisfied with them. I will be contacting them again. They are easy people to work.
Description of Work: They did a complete house cleaning job. They dusted baseboards and blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

April L.
12/2010
5.0
house cleaning
  + -1 more
I have been using them every week. My house is 4200 square feet which is quite large. The price is good. They do dusting, moping, sanitizing and vacuuming. They do wiping down of the appliances and the counter tops. They also do sanitizing the bathroom and counter tops. I have wood flooring and carpets in my house that they clean. Their price is very great. They send one person to do the work who stays for two and a half hours. She is great. I have been using her for three months. I would rate them good for their invoicing, communication and consistency in cleaning. They have been great and very easy to work with. My schedule keeps changing and they are very accommodating.
Description of Work: I have used the services of Compulsive Cleaners a week ago for cleaning of my whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Walt S.
11/2010
2.0
house cleaning
  + -1 more
I contacted Sandi to hire her company to clean our house every two weeks. I reviewed with Sandi what rooms I wanted to have cleaned, and I explained to her that I was very picky when it came to the cleaning of our home. Sandi assured me that her staff would be able to meet our needs. I purchased $35 worth of cleaning supplies from the list that Sandi provides for her staff to use. The first person to clean our house did an OK job (we've had better and we've had worse). The dining room wasn't touched at all and while the kitchen floor was cleaned, it was not to the standard that we've had in the past. I paid for the first cleaning and used a coupon that Sandi offered for first time cleanings. I talked with Sandi and told her that I wasn't thrilled with the first cleaning. She said that she would send another staff member out to clean our house the next time and would make sure that they were clear on which rooms to clean. She also said that she wouldn't charge us for the second cleaning since we weren't completely satisfied with the first cleaning. I agreed to have another staff member come out to clean two weeks later. After the second cleaning- I decided that the quality of Compulsive Cleaners wasn't up to the standard that we had been used to with our previous housecleaners, so I called Sandi and told her that I didn't think that it was going to work out. Sandi apologized profusely and asked if she could make it up to us by having one more person come out to clean. I wish that I had said no, but I agreed. Two weeks later another staff member came out to clean our house. The quality was again OK- not great, not bad. But, she did leave a large blue stain on my pale yellow Pottery Barn slip-covered sofa. I was furious! It certainly wasn't there when I left in the morning, but was there when I got home. I called Sandi immediately. She apologized, offered to have the sofa cleaned, etc. I told her that I would take care of having the sofa cleaned and that I didn't want anything to do with her or her company again. I told her to send me a bill and I would pay for the cleaning, but that was the end of our business dealings. Sandi was very very insistent that we would not have to pay for the cleaning. Over and over, she said that she was sorry, and that she wouldn't send us a bill for the cleaning. I wish I had stuck to my guns after the second cleaning. I was able to get the stain out of the sofa after several tries. Yesterday (11/17/10), I received a bill in the mail from Sandi for $85. I immediately called Sandi to get an explanation. As of this morning, she has not returned my phone call. I am absolutely furious with Sandi, and I wish that I had never contacted her to begin with. I want a letter from Sandi stating that we do not have a balance with her and that she will not contact us any more. Steer clear of Compulsive Cleaners, you will be sorry if you hire this company!!!
Description of Work: general housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$42.5

Response from COMPULSIVE CLEANERS
We are sorry this member rushed to judgment and submitted a negative report,before allowing us to respond in writing as she ask. During our 25 years of doing business in the Charlotte, area, we have never had a customer so difficult to deal with. Each time this member contacted us she spoke to us in an abrupt, demanding, and hateful manner, even though we repeatedly tried to please her. As you can see this member graded our cleaning quality as a "B" (above average). When she communicated to us she was not happy with our cleaning, we did not charge her, even though the cleaning was not a bad job. We also offered to clean her slipcover on her sofa, after leaving a mark on it, and she declined that offer. Several months later, while going through our books and sending out old invoices, we made the mistake of sending her an invoice for a cleaning we told her she would not have to pay for. As soon as we received her message, about receiving the invoice, we corrected the error. The next day we mailed a corrected invoice showing a 0 balance, and a written apology.There is a saying, "there are some people you just can't please", no matter what you do or how hard you try. We have had 93 member reviews on Angie's List, please read through them. Compulsive Cleaners has served Charlotte for "25" years. We have been featured in the Living section of the Charlotte Observer back in July 1992. We have been featured on channel 9 TVs Family Focus segment. We have received "A" ratings and Super Service Awards for the past 8years straight. We are very proud of our excellent business reputation, and know that having 25 years with an outstanding service record speaks for itself.

Bernie W.
04/2010
5.0
house cleaning
  + -1 more
I was expecting someone from out of town and I was at work and did not have the time to get to it. They did a great job and if I needed someone on a regular basis, I would have used them. I needed a special one time cleaning and they did a good job. I felt that their price was fair for what work they did.
Description of Work: I used Compulsive Cleaners in 2007 cleaned our 2 story house which consisted of 4 bedrooms, kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JACK AND DIANE M.
03/2010
5.0
house cleaning
  + -1 more
Great experience - Two of Sandi's employee's arrived at the designated time and after a quick tour of our home immediately began cleaning. My wife and I left for several hours and upon our return they were well on their way to being complete with the job. Very very good job, we had not had our home professionaly cleaned in over a year and while we are generally neat with a limited amount of cluttter, a home will certainly gather some dust if not deep cleaned over a period of time. We were very pleased and will continue to use Compulsive Cleaners on a go forward basis every 30 - 60 days.
Description of Work: House cleaned from top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Elizabeth S.
03/2010
5.0
house cleaning
  + -1 more
These folks do a great job - from scheduling to cleaning to invoicing. I have had other housecleaners in the past and this is by far the easiest. The schedule is confirmed via email. I started with once a month to test the waters and now have them come out every other week. Kellie does a fantastic job and the house smells great when I come home. There is fresh sheets on the bed - the place looks immaculate. She invoices me via email and I pay through online banking - easy easy. She is very sweet as well and I have not one compliant...other than I wish she could come every day.
Description of Work: Cleaned my entire house, fresh sheets on the bed, even rolled in the trash bins

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Lindsey P.
02/2010
5.0
house cleaning
  + -1 more
Great overall, very professional and the price is great. I love that I get the same person for each cleaning. I also appreciate being able to use cleaners of my choosing.
Description of Work: I get the house cleaned once a month - hard floors are swept and mopped, carpets vacuumed, bathroom (floors, shower, tub, counters, toilet, mirrors), kitchen (floors, counters, sink).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Contact information

15130 YARMOUTH RD, Mint Hill, NC 28227

http://www.compulsivecleaners.org

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing

FAQ

COMPULSIVE CLEANERS is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

COMPULSIVE CLEANERS accepts the following forms of payment: Check
Yes, COMPULSIVE CLEANERS offers free project estimates.
No, COMPULSIVE CLEANERS does not offer eco-friendly accreditations.
No, COMPULSIVE CLEANERS does not offer a senior discount.
No, COMPULSIVE CLEANERS does not offer emergency services.
Yes, COMPULSIVE CLEANERS offers warranties.
COMPULSIVE CLEANERS offers the following services: HOUSE CLEANING, SPRING CLEANING, MOVE IN & OUT CLEANING & RENOVATION CLEAN UP.
CARPET & OUTSIDE WINDOW CLEANING, LAUNDRY & IRONING.

Contact information

15130 YARMOUTH RD, Mint Hill, NC 28227

http://www.compulsivecleaners.org

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM