A & E Heating & Air Conditioning

Description of Work: A and E installed a new 18 sear heat pump for my home. They were always on time, cleaned up their work area, and were very professional. When the unit had some difficulties a few days after installation, A and E was quick to diagnose and correct the internal computer problem.

Description of Work: New system & ductwork

Description of Work: The two AC systems were 8 years old and never checked, so I called for a checkup-up. The price for the tuneup/checkout was $110 per system. In addition, two capacitors were out of spec at $135 each, so the total with a discount was $470 and took about an hour and a half. The tech was very friendly and professional.

Description of Work: I had an AC unit that would not cool. I needed both an outside unit plus a new air handler. In addition, I had a leaks in the original conduit. My work ended up to be a three step process. With each successive step I got a new price quote and a new work date scheduled. All three times the work was done on the day it was scheduled and the price was correct. The technicians were polite and did not waste time. All work materials were cleaned up.

Description of Work: Installed split system...well

Description of Work: No work was performed, but a quote was provided and numerous friendly emails were exchanged leading up to a decision to use another company. The initial meeting went well, and their quoted price was consistent with other companies. Simply decided to choose a different company that quoted the job.

Description of Work: Replaced Trane heat pump with high efficiency heat pump. knowledgeable. responsive. Cut power bill by 20%.

Description of Work: Replaced furnace and air conditioner and wrapped ducts

Description of Work: We'd been having issues with our A/C not working for a few days. They sent a tech out to my house the same day, even though they were inundated with service calls. He spent about 2 hours checking the wiring of my Nest thermostats & fixing them, as well as recharging the system. Everything seemed to be correct when he left, but it turns out there were still problems with the upstairs unit. They came back out the next week to check it, and didn't charge us extra. It turns out the thermostat upstairs was defective, and they offered to help walk us through the installation over the phone once the replacement comes in. Top notch service, I will definitely use these guys again.

Description of Work: I had 2 heat pumbs go out at the same time. Seems that due to lightning strike. They scheduled time with me, were on-time, and resolved the issue with the replacement of capacitors in each unit. The gentleman that came out was very professional and experienced and was able to resolve and fix the problem quickly. I'm not sure of whether the cost was high or not. Diagnostic was $95 and balance of $242 was the repair. I would use them again.

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Description of Work: We had a furnace in our office building that wasn't working, our tenant called us about this problem, I phoned A & E, an appointment was set for the afternoon...they showed up on time did the job... our tenant was very pleased and so was I. The next day the furnace wasn't working again. We phoned A & E and they went right over and fixed it again. I could not have been more pleased with there professionalism and how quickly they responded when I called them. We will always use A & E for our home and office building. Thank you so very much A

Description of Work: I had originally graded the company lower last summer because I had not received the filters the contract had stipulated and no one had responded to my question about them. Then, A and E contacted me about a semi-annual servicing, at which time I complained about the earlier lack of attention. The filters arrived by mail shortly, the service man came on time and was very courteous, so I'm upgrading my evaluation. This winter makes it difficult to judge fairly, but my power has gone up rather than down and the only change has been the heat pump system. Since I was promised a 30% reduction in the home heating/cooling portion of my power bill, I've been disappointed; however, I'll wait to see what milder weather brings.

Description of Work: Left messages in an attempt to get AC service. Never received a call back. Called someone else to do the work.

Description of Work: Install new HIV system

Description of Work: My air conditioning was blowing but not cooling. Technician checked it out, replaced filter and added coolant. He also indicated that my system would probably not make it through the summer. We'll see.