Since Fences of Cary never responded by message or phone to my request, I find this unacceptable. If he doesn't want or have time for my work, then he could easily have messaged, phoned or texted me so that I knew to look for someone else. Providers who are on Angie's List should be responsive even if the answer is that they do not want, for whatever reason, the work. Isn't that sort of the reason they are on here. He gets an F!
Description of Work: I sent the provider a message on Angie's List asking if he did fence repairs (as his profile says). And if so, would he please contact me at the number I provided. He never messaged or called me.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Billy S.
01/2014
1.0
fencing
+ -1 more
I called Fences of Cary for an estimate. He told me he would send me an email estimate, but I never received one. He never came out to look at the fence.
Description of Work: I called them to get an estimate for fence repair.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Greg S.
12/2013
2.0
fencing
+ -1 more
John didn't do my fence, so I can't comment on the quality of his work. Instead, he farmed my fence job out to a subcontractor (without informing me) -- his brother in law, Sal. Sal did a decent job building the fence, but it was not a pleasurable experience. He couldn't do fence math -- I needed to go out and help him calculate where to place the posts. Sal suggested extending the fence by about 10 feet due to some tree issues, and I agreed. He wanted to do this extension as a *side job* -- he wanted me to pay him cash on the side, and he would go buy this extra lumber separately to and quot;save me money.and quot; Well, what about the wood matching? What about warranty issues? This is as shady of business as I've ever encountered. No way -- I insisted on called Fences of Cary directly to get this sorted out. Sal was not happy about this (and quot;well, i was trying to save you moneyand quot;), and I had to deal with that awkwardness afterwards. It continued. Sal was kind enough to suggest hardware to install (locks, springs, etc.). He brought over and installed it, but the invoice was payable to him, not Fences of Cary. He also gave me his personal card and asked me to call him back for any warranty issues or questions, since it's be and quot;faster.and quot; Seemed shady, but I thought -- and quot;ok, he's trying to help me out and do a good job, maybe make a name for himself. I'll give him a chance.and quot; When I googled Sal's name to see if he had a reputable company of his own, all that came up were mugshots of Sal. 20+ nasty looking mugshots. I ended up needing a few fence boards replaced, and I drove to Sierra Structures to get lumber and replaced them myself. Needless to say this company is not allowed back on the property. Shady company, shady subs. Beware.
Description of Work: Installed 200 ft of 5ft privacy fence dog ear boards, 2 gates.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$2,500
James C.
09/2013
5.0
fencing
+ -1 more
We needed an additional 9 feet of stockade fencing added to an existing fence for privacy. John Warner came out promptly and was courteous and professional. The completed work is just fantastic. We will definitely use Fences of Cary for future fencing needs.
Description of Work: Installed stockade fencing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Wendy C.
06/2013
5.0
fencing
+ -1 more
The owner handles all aspects of the fence installation. He was extremely nice and easy to work with. I was very indecisive on where to place the fence, so I should also say he's very patient. He came out twice to perform the measurements, fence location, and location of the gates and removable sections. He was always punctual. The fence looks incredible. He used a thicker wood than many companies. I also liked that John was on-site and did the installation with another crew member. I contacted several other fence companies, but found Fences of Cary prices to be competitive. I would definitely recommend Fences of Cary to others. My dogs would as well - they love their new fence!
Description of Work: Installed ~325 foot of wood fence, arch style, with two 2 gates and two removable sections in the fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Linda M.
05/2013
3.0
fencing
+ -1 more
Was never contacted back about requested information.
Description of Work: Contacted for an estimate but never received a reply
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Kerri D.
03/2012
5.0
fencing
+ -1 more
They were on time, very reputable company that I was referred to. They did an outstanding job, top quality work and top quality products. They finished the job in a timely manner and lots of communication.
Description of Work: Fences of Cary put a 6 foot premium wood private fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$36,000
Cathi B.
12/2011
5.0
fencing
+ -1 more
I got them from Angie's List. I thought they were very professional and they were able to work through all of my concerns. They were great at mediating my neighbors concerns too because part of the length of the fence is a shared fence between myself and my neighbor.
Description of Work: I used Fences of Cary probably late May or the first week of June for a complete new wood fence.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
AMER Q.
11/2011
5.0
fencing
+ -1 more
He was very reasonable, I liked him a lot, he was quick, competent, and very responsive. Overall I was very pleased with him!
Description of Work: He put a fence in for me to help keep my dog in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Aaron M.
10/2011
5.0
fencing
+ -1 more
They did an okay job.
Description of Work: I used Fences of Cary for instillation of a new fence.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,500
David W.
05/2011
5.0
fencing
+ -1 more
I used Angie's List to identify several fencing companies with good ratings. I had three different companies come to measure and give me estimates, including Fences of Cary. Chris from Fences of Cary came to my house, measured the fence, and sent a pricing proposal to me by email the same day. I was not home when he came, but my wife was there and she was very impressed with how friendly and professional he was. After I got the quotes from the two other fencing companies, one company had a different measurement, so I asked Chris from Fences of Cary to come back and double check the measurements. He was happy to come back and double check the measurements. This time, I was home and I met Chris and was also impressed with his knowledge, friendliness, and professionalism. That weekend, my wife and I decided to go with Fences of Cary to have the work done. Chris provided me with a drawing of the fence to submit to my homeowner's association. I sent my deposit and two weeks later (just as he promised), Fences of Cary called to say they would be at my house two days later to begin the work. The work took just two days. They did a fantastic job. The workmanship was top notch and the finished product was beautiful. We are thrilled with the new fence and the overall experience with Fences of Cary. We would absolutely use them again and would recommend them without hesitation.
Description of Work: Installed 125 feet of wooden fencing to finish fencing my backyard. My yard was fenced on two side by neighbors' fencing, so Fences of Cary fenced the other sections to enclose the rest of the yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
deborah R.
03/2011
1.0
fencing
+ -1 more
the appt was 11-11:30. he never showed up or called, if he couldn't make the appt. he could have least called
Description of Work: .repair/possible replacement of chain link
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Wendelin M.
08/2010
5.0
fencing
+ -1 more
The work done was top notch. John was very professional and courteous throughout the project. The quote was spot on and I was even given a discount when we decided to change the design of one of the gates.
Description of Work: 5' dogeared shadowboxed privacy fence around back yard with two custom gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Hany-Terry I.
08/2010
5.0
fencing
+ -1 more
I never used their services to get the work done. I thought that they were good but my neighbor recommended me to somebody else. So I went with the other company to get the work done. The estimator came out for an hour and measured everything. He then gave me a quote.
Description of Work: I received an estimate from Fences of Cary for installing a fence about two years ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Dianne T.
05/2010
4.0
fencing
+ -1 more
The company was polite and responsive and returned call promptly. On-site visit was made very soon after phone consult. Their estimate was competitive and were our second choice. Would recommend calling them for your projects.
Description of Work: Requested estimate for backyard fencing.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
ANDREA S.
05/2010
5.0
fencing
+ -1 more
They did excellent work. I would recommend them again. They were on time and on price.
Description of Work: Wooden fence installed on my property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Gloria M.
12/2008
5.0
fencing
+ -1 more
Everything is great now and my fence looks wonderful. The individual putting in the fence worked hard. The work was done in Oct but this is the first time I have had time to write the report.
Description of Work: I wanted a Shadow Box fence in my backyard. It was 145 feet of fencing. I had them do two gates. There were a few problems but everything got resolved. The fence looks great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
MELISSA B.
03/2008
5.0
fencing
+ -1 more
I had to wait for HOA approval after getting the quote from this company, and that took over two months. But they worked with me and didn't forget who I was. They stuck to their quote, even when I needed removable sections over the easement part of our yard. I was fit into their schedule within two weeks of telling them I was ready. The fence was built by one man in three days and looks great! The arches are perfectly shaped.
Description of Work: 184 feet of 4-foot, high-arched treated wood fence was put in our back yard, with two gates and two removable sections.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,357
HOLLY Y.
05/2007
5.0
fencing
+ -1 more
John kept us informed. When supplies were delayed, he notified us and began work when he said the crew would be there. Cleaned up the site. Great looking fence.
Description of Work: Fenced in our backyard, approximately 1/4 acre size area. John and his crew provided the fence we described to them. Overall job was well done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
ERIC S.
11/2006
5.0
fencing
+ -1 more
The business owner, John Warner, did the estimate and performed the work with his crew. John was very knowledgeable, professional and was willing to make suggestions that were helpful. The job was completed when he said it would be and the workmanship was top notch. He also hand-made a wooden gate for our deck. This was definitely the best experience I've had since moving in, and we have been dealing with many contractors since the move. I highly recommend John for anyone looking for fence work.
Description of Work: I had a black ornamental aluminum fence installed at the top of our driveway. It included an arched gate and all posts were set in cement.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Concrete Pouring and Repair
FAQ
FENCES OF CARY is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
FENCES OF CARY accepts the following forms of payment: Check,PayPal
Yes, FENCES OF CARY offers free project estimates.
No, FENCES OF CARY does not offer eco-friendly accreditations.
No, FENCES OF CARY does not offer a senior discount.
No, FENCES OF CARY does not offer emergency services.
Yes, FENCES OF CARY offers warranties.
FENCES OF CARY offers the following services: INSTALLATION & REPAIRS OF FENCING, WOOD, VINYL, CHAIN LINK, ALUMINUM.