Response from Arrow Fence of Ohio LLC
This review is not accurate and does not include the facts of the matter. I visited this property and discussed basic project ideas with the homeowner. After that, he went back inside and told me to see myself out after I got the measurements I needed. As I surveyed the property, I discovered an issue that would drastically change the fence line from what the owners wanted. This situation needed to be discussed to ensure he was still interested in what was proposed but because the owner went inside and told me to leave after getting measurements, I decided to call the next day. I called and left a voicemail. The owner did not return the call. About a week later, the owner sent a text asking if I had put numbers together. I texted back, explaining I was waiting on a return phone call to talk about issues I had found and when he had a minute, to give me a call. The owner did not respond to that text nor did he return my call. Then , without further contact, the owner posted this angry and unfair review. So, I ask viewers to carefully consider all these facts. Our company conducts numerous estimates every week and at times a rare communication glitch can happen and as you can see from other reviews we take full responsibility for. This, however, was not one of those glitches. Sincerely, Ben Workman