PETER JOHNSON PLUMBING

unknown

unknown

We called Peter and he was responsive to us via telephone calls and getting to us quickly. He did excellent work and we'll use him again.

Excellent service; quick response time.

Again, we were incredibly satisfied with Peter's workmanship and professionalism... Very high quality work and we will be calling on him to install a whole house water filter. Peter Johnson is the kind of plumber who has been at it for a long time and takes so much pride in his work. I will call on him for any plumbing issues in the future as well as recommending him to anyone who may need a plumber.

I contacted Peter for an estimate for plumbing troubles that my elderly mother was having, as I live out of state, it was very important to me to find someone that was reliable and trustworthy?. Due to the reviews on Angie?s List, I felt comfortable contacting him. My first contact with him was by phone while I was in town. Mr. Johnson came out to look at the issues my Mother was having after I had to leave. But I could not have been more satisfied with his timely response, accurate analysis of the issues and prompt estimate of repairs. He explained everything to us when he needed to call in a colleague for an area outside of his area of expertise and ensured that the service that we received from them was of the best quality and pricing. Peter constantly remained in touch with me through the whole process, as well as keeping my mother updated as work was done and what needed to be done. Over all I was incredibly satisfied with his work and the manner in which he conducted business. He was the utmost professional as well as incredibly personable and trustworthy. My Mother has since contacted Mr. Johnson again for another and separate issue and I will submit an additional review for that. Peter Johnson is the kind of plumber who has been at it for a long time and takes so much pride in his work. I will call on him for any plumbing issues in the future as well as recommending him to anyone who may need a plumber.

This was a nightmare from start to finish. If it hadn't been for Peter's partner, Steve Heflin, we would have asked Peter to leave without finishing the job and would have sought an attorney. We were promised 3 things that did not happen: (1) that it would not be necessary to go through our retaining wall; (2) that we would never be without water; (3) that they would not drill a new hole in the house to connect to the house line. This was what we were told by Steve. Unfortunately, Peter came the next day to do the work. We arrived home to a broken retaining wall and a massive trench in our driveway and yard. (Steve later told us that they usually have a special crew dig the trench but that Peter decided to do it himself to save money. It was obvious from the mess in our yard and driveway that either Peter did not care about his work and that he had very little experience with the backhoe.) Later that night when we tried to turn on the water, we had none. (We had been turning the water on at the meter for brief periods of time to try to stem the flow from the leak until the line could be replaced.) Peter did not even have the courtesy to place a 1-minute call to let us know that we didn't have water. He had also gone into our shed, borrowed tools without permission and left them lying in the yard. We would have been happy to lend him tools, but would have appreciated being asked and would have expected them to be put away. Regarding an additional hole in the house, we did request that they try to avoid digging up a tree that we had planted but we also told them that we understood if it were necessary to move it. My husband confirmed specifically with them that we did not want another hole drilled in the house. When I arrived home on the last day, Peter proudly announced that he had "saved the tree". I did not realize the significance of this - that he had drilled another hole in the house - and so I thanked him. My husband was not home and so did not have an opportunity to confront him about this. Moreover, the line they installed at the new access point/hole they drilled is completely crooked. I would not even consider using them again. I would hire Steve Heflin again if he were working on his own but not as Peter's partner.

I reviewed Peter positively a few months ago but his recent service was so good I wanted to write again. A tenant reported a loose/wobbly toilet at our rental property. Since Peter had done work there about 8 months ago I called him and asked if he could check it out. He did so quickly, communicating with the tenant directly to find a time that worked well for both of them and keeping me updated via email and voicemail. It appeared that the toilet had become loose again because a) the floor is not level and b) the tenant is a large man who gives the toilet all it can handle:) Nevertheless, Peter fixed it for no charge because he is committed to good work and he guarantees his work for (his) life. He also took the time to notice that the other toilet was similarly loose and fixed that, too. He spent two hours at the house and took additional time to email me a detailed update that included recommendations for minimizing the chance of continued problems there in the future. Just outstanding service.

Peter showed up on time and did quality work retrofitting an older home. I needed to have a lot of work done to get a certificate of occupancy on a 50 year old house. Lots of the plumbing had been done by the former owner who obviously fancied himself quite the handyman. Peter does beautiful work and his prices seemed reasonable. I will use his plumbing services in the future.

It was a long and expensive process but that was not Peter's fault. I am very satisfied with the final job.

He spilled some plumbing materials onto the washer, a blue stuff. We had covered the washer and dryer up, and somehow they came uncovered. He had installed a dishwasher hook up for us under the sink in the kitchen. It started to leak, so we called him to come out and address it. He refused.

It went very well. They did an excellent job. I was very pleased with the quality of work that Peter did and the time frame in which he did it.

Bottom line to all this is we feel secure and safe from future water problems, especially now that cold weather is approaching. It was a pleasure doing business and experiencing their expertise and concern for a job well done. Having had contractors due shoddy work in the past, it was refreshing to deal with competence. Can't go wrong using their services.

If you want something done well I recommend Peter wholeheartedly. His prices are quite reasonable-- I would guess you might find someone cheaper but I'd be surprised if the quality of their work is as good. And he guarantees it for (his) lifetime. The changes he made went above and beyond what we'd normally expect (e.g., when he replaced lines in our crawlspace he thought ahead about whether it would be helpful to have an additional shutoff valve, and if so, where would be the easiest place to reach it). We absolutely plan to use him again in the future. I only had two problems-- one of which was mostly my fault. Peter came and gave an estimate for the project I needed done (slow drains and leaky faucet in House 1 above), did the work quickly and charged very reasonably (around $200, if I recall). While he was there he showed me that the drains would continue to be a problem because of the wacky way they had been routed (most likely a do-it-yourselfer had installed them initially), and that the toilet was going to be a problem, too. I am confident that his observations were accurate, too, and not just a ploy to get more work-- I think he is someone who just really likes to see things done right. Anyway, my mistake was that I just said to go ahead and make those fixes without asking for another estimate. His cost was so reasonable on the first project and what he was proposing didn't look that time-consuming. Well, it took longer than I thought so I had some sticker shock when he was done. Something similar happened on House 2, where he came in to install the dehumidifier drain, found a crazy mess in our crawlspace and took a few extra hours to organize it (with my okay-- again I should have asked for a quote). While this contributed a little to the sticker shock, I can't tell you how nice it is to open the crawlspace door and find a number of well-marked shut-off valves within easy reach and a clear space to crawl without worrying about busting a water line. The second problem was minor, and I would guess was not typical of Peter. He was doing all this work for us right before he was leaving town for a few weeks, so he didn't have time to do an invoice with the detailed breakdown before he left. When he returned weeks later and added up his parts costs it turned out that we stilled owed him more money, but by then he needed our help to remember what we had paid him and how much of a discount he had given us for getting him through Angie's List. Fortunately, we had saved the short invoices he had given us and we resolved it quite easily. In fact, I might not have mentioned it at all if it hadn't come right on the heels of the sticker shock (you mean we owe more money?). So that's why I gave a B for professionalism. And even then I hesitated to do so, because on the flip side, it was nice to have someone working in the house who was sweet toward our children and who takes the time to add kind and thoughtful words for our family whenever he sends invoices/emails.

Peter is very professional and soft spoken. He is a thorough worker and gets the job done, even if it means staying until 7 or 8 in the evening to finish. We've had him help us three times already and wouldn't hesitate to call him in the future.

Everything worked out fine and the repair is still working. He was friendly and prompt and we will use him again should the need arise.

All aspects of contact and services with this contractor were above expectations.

We had had leaking onto the bedroom carpet which is adjacent to the utility room. Peter arrived at about 10:30 AM on Dec. 11.He checked the place where the leaking was evident, went under the house to assess the situation there, determined that the problem was in the utility room behind a wall panel behind the washing machine. He opened the panel, then went to purchase the materials necessary to make the repair. He asked me if I wanted to replace the studor vent. He said that the one installed was the wrong size, but that I would have to replace it eventually. I elected to replace it now. He completed the work. I was impressed with his professionalism. He was not in any hurry to get to his next job and was very thorough in the work he did.

The work went great and his charge was very reasonable. He had a slight problem when his bucket overflowed and spilled out onto the floor. We had to scramble for another bucket and some towels but it was quickly cleaned up. He is a nice guy, very communicative and easy to work with.

Peter Johnston is an exceptional workman -- prompt, professional, neat, responsive. We had used him previously for a water leak in the bathroom, to install an on-demand water heater, and to do the plumbing for a new bathroom. Each time we were extremely pleased with his work - can't say enough good things about him.

The projects went very well. Peter is great to work with. Plumbing with an artist s touch! He seems to focus on ways to make the installation better and more user friendly, even while keeping up a good pace. When you step back and look at the piping, you have the feel that everything is just where it needs to be. He also came up with several ideas that greatly improved the system, such as fast hot water in a far bathroom without even requiring a pump or additional devices. I enjoy not having to look over his shoulder or worry about the outcome because I am confident in the final product.

Peter is a very down to earth gentleman and a pleasure to work with. His typical rate is $78 per hour. He charged me for 2.5 hours plus $68 for parts.

We met him as part of a bathroom remodeling team that he subcontracted for (to retrofit our clawfoot tub as a shower before we remodeled another bath), it became apparent that he was much more experienced and knowledgeable than the rest of the crew, and we hired him to perform extensive work on our entire plumbing and hot water heating system.

I was in a bind due to a previous plumbers personal problems. Peter came in and picked up right where he left off. He surveyed the situation and began work almost immediately. He used all the parts I had on hand and let me purchase my own parts to save on cost. He thought creatively about more efficient ways to plumb, as well as bumped up the entire system with a few simple tweaks. Water pressure is great, and the system has worked just fine for the last year.

The job went well. Mr. Johnson ran into a variety of problems with the prior plumbing job but was able to resolve all the problems and passed inspection. The work was done in a timely fashion, and any calls made to Mr. Johnson were responded promptly.