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"We attempted to have our unfinished basement finished in 2020. The project started in June of 2020 and was terminated unfinished in January of 2021. Total cost of the partial project was $75,771. Several issues led to the termination of the project. The primary was lack of actual project management and ability to take responsibility for errors by the contractor, which, in addition to being frustrating, contributed to the unnecessarily long project time of 7 months while still not being finished. Examples include: - An I-Beam for a heavy-bag track was to be installed on the ceiling. It was installed in the incorrect location and extremely poorly, to the point where flanges were overlapping. When confronted, the contractor stated that it just "wasn't finished". However, the correction required the complete removal and re-installation. Then the contractor claimed the issue was due to insufficient instruction supplied, even though all required information was in fact supplied. The installation crew was simply not competent and failed to install as instructed. - Wood panels were put on a large portion of the ceiling. Several conversations in writing instructed that there was to be no more work done after the initial paint as we liked the look as is. When painters were on-site for the walls, it was confirmed with them verbally that the ceiling was complete and not to perform work on them. However, they caulked and painted it anyway. When confronted, the contractor stated it was always known that this work was to be done. He also said it was only painted and not caulked, which was clearly not the case. Additionally, when shown texts and emails where we explicitly requested no more work done to the ceiling and that he also stated it was complete, he simply ignored it. - When ordering a vanity, he sent us to a shop to select one. However, when it came time to need the vanity, we found it had never actually been ordered. The contractor blamed us for not ordering it while at the shop, however the person at the shop later confirmed the hold up was the contractor not confirming the order. These are some of the biggest examples, but there were communication issues throughout the project. The termination of the contact didn't go any better than the rest of the project. We were told up front, in writing, that we would be billed for all services each week for the prior week. However, when we were settling up after the contract was terminated, there were many costs he was back charging for, meaning they were not billed during the week of work as the original contract stated. One of the items had no reciept. One of the bigger issues here was the painting. The painting cost was much too high relative to the original bid price based on actual work performed. When asked for an itemized bill for painting, it included painting work that had not been performed. The contractor ultimately removed the item for which he didn't have a receipt and reduced the paint cost by some amount. It was still not correct, but we agreed to pay to end the situation."

"Over two months to get house plans. Communication was dismal and the majority of my phone calls and emails were ignored. After I put down my initial deposit. I was ignored for so many weeks, I was beginning to think the company was fake. Draftsman never asked a single question. Not a good look when each round of revisions are charged by the number of changes. My final payment was requested before receiving house plans. Payment was sent and plans were immediately provided despite never having discussed or seen electrical and plumbing, etc. There was an error on the final plans and it took an act of Congress to get it changed. To be fair the final product was excellent but the ulcers I developed over this whole process would make me rethink using Evolution."

"From the beginning of my project in January 2024, I have never regretted my decision to choose Ethos Building Group LLc. Jeh Johnson and his partner Tracy Herod have worked diligently to execute the itemized proposal that began this project to rehab, restore, and rebuild my home at 607 Wilmington ave. St. Louis MO 63111. An incredible number of tradesmen and tradeswomen have done their individual tasks all on a schedule professionally overseen by Jeh. These liscensed and masters of their trades worked alongside Jeh who if necessary stepped in and aided e these individuals. His overall expertise has brought my home to this point. One must keep in mind that a burnout like my home is an unusal job for Ethos Buildig Group LLc to accept. Yet at every stage my home has been given the same careful and thorough attention as their larger jobs. And despite some push back with my insurance company every thing has proceeded smoothly and orderly manner given the inevitable supply chain delays. Jeh Johnson is an affable young man who has facilitated all phases my prject and has even taken time to educate me on all the intricacies involved in a project such as mine. I cannot think of any single word to describe my experience with Ethos Building Group LLc but the forgoing will have to suffice. Thanks you for your kind attention. Stay safe and make a point of telling those who you find dear just what they mean to you."

"Not even sure where to begin with this nightmare which I will now need to spend more money in legal just to get my money back if I'm lucky. It all started back in 2022 when a respectful salesperson Gary sold me on an underground bunker. Still to this day, he answers the phone for me, and he doesn't even work at Rising S company anymore. To keep a long story shorter, I paid over $100K for my unit after being pushed to make payments to 'keep it on the assembly line'. It has been paid in full since August of 2023 (just about 15 months for anyone counting). I received a response (finally) earlier this year in March that there is new ownership of the company, and the man in charge is Brad Dancer. After trying to contact for quite awhile, I did finally get him on the phone. He apologized and explained to me that he's in over his head. Even though I believe I have been more than patient, I agreed to give him some time to finish and deliver my unit. We agreed that August of this year (2024) I would have it. I checked in by email in June to ask if we were still on track. I received a response that we were indeed on track. Now fast forward to today (10/25/24), I have been completely ghosted by email, phone, and text. No responses at all by ANY form of communication. At this point, I realize I have been robbed of over $100K. And after reading many other consumers reviews on different platforms, it appears I'm not the only one. I will now begin my journey with the Attorney General and Legal process. I'll update my status here so anyone can see what happens. At least people can get answers some way. It is not a good feeling to not be able to get a company to call you, especially after they've taken over $100k. You can't even leave a message on the office line ( which no one has EVER answered by the way). I don't understand how a company like this could still be in business. My recommendation to anyone reading this.....I hope it's not too late for you."

"Everything went great! Was done in a day! I came home to a new bathroom floor and no mess was left! I was super happy with the work."