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"DO NOT HIRE GUNLOCK, specifically do not hire Caleb Gunlock. If possible, to give a lower rating, I would. There is a reason why They are rated so low with only a handful of ratings and only 1 being positive. They were paid to install and hook up an outdoor wood boiler. They came out and claimed to know what they were doing. Signed off on work. Now I am stuck with a outdoor wood boiler system that does not work. It does not heat either the shop or house. The OWB is working perfectly. They did not bleed the system. They fired up the system without checking their pipes. So my pumps ran dry for several hours due to their negligence Just not the parts they were hired to hook up and install. And to make it better my original heat that was working first is now not working. So, I am stuck with no heat with a wife and 2 under 5 kids. They agreed to complete work. Said they completed the work. Which they did not. When I approached them about making it correct Caleb told me to " MAKE MY DAY" This is the worst company I have ever hired. They said that all parts are included when they bid the job. Then tried to make me pay for adapters and argued about that. Caleb Gunlock is a spineless coward. Called me a liar to my face, and when confronted stumbled over his own words. Would not honor the agreement that was listed out on the invoice. caleb gunlock WILL NOT BE A MAN OF HIS WORD AND STAND BEHIND IT!!!! I now need to hire another company to fix what they messed up. I highly suggest someone else that has a better knowledge of how to properly do the work."

"Did all I wanted and more, on time, on budget, kind and efficient."

"The "gentleman" who says he owns this business has yelled at me several times for his parts failing in less than 2 months of service. He also let me know that he recorded me the entire time he was in my home when I called him to tell him his parts failed. I was home alone, which makes this all the more scary. When I asked why in the world he thinks that is okay, especially since he didn't say he was recording me, was because "I could have had heroin on my kitchen table". W**??? He told me I couldn't "crap in my own hand" and then expect something different - this was after I asked for my money back instead of inviting this crazy person back to my home. At the first visit when he was to service my unit he went off about capitalism and got REAL red to the point that I was uncomfortable with his nasty political rhetoric and vitriol. He does not listen when a client speaks. He cuts you off or will loudly, to the point of yelling, talk over you. I'm sure he doesn't treat men the same, he's a real toxic person. He let me know that I have no legal rights. This definitely tells you he knows he is wrong when within minutes of questing his decision making, he goes to lawyers. Do yourself a favor - especially if you are a female or a man whos wife would be home alone at the time of service, like me - and never use Pettry for any service. This man is scary. I'm posting this everywhere I can."

"I knew that I was going to need very good help with this water heater replacement. The old one was 22 years old and had a lot of sediment in it. Also the location was difficult to get to. Jack sheduled the appointment to fit my schedule. Brad and Mickey arrived promptly and tackled the situation. As expected, the drain was clogged and the tank was way too heavy to lift out without draining. When using air pressure failed, they pulled out a shop vac, jerry-rigged a small hose on the end and slowly suck out enough water to allow the tank to be lifted out. They're one of the best crews I've ever had working for me. I have my mechanic, my electrician, and now I have my plumbers. I'll never use anyone else and I highly recommend them."