Get matched with top small appliance repair technicians in Medford, MN

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"I hired Wencl Plumbing to install a radiant heating system (boiler and baseboard radiators). The system install was poor to say the least, and it didn't work right from the beginning. I had to hire another shop to remedy all their bad work and now Wencl Plumbing is coming after me with collections agencies because I subtracted what I spent to fix their bad work from their final invoice (which wasn't enough to cover it anyway, so I'm in the hole from fixing their bad work and they're still coming after me). I'd steer clear of this outfit, no quality control whatsoever, full of...excuses, lies, and misrepresenting facts. Update Feb 2023: Currently I’m paying another shop to complete repairs to the boiler because when Wencl Plumbing installed the water softener (at the time of the boiler install) they never actually started it up. The boiler is now receiving repairs as a result of the softener not being operational, and now the softener may require replacement because it was never actually started and has been trying to run all this time. The hits keep on coming, thanks Wencl Plumbing. Update July 2024: I was contacted by a collection agency looking to collect money on behalf of this hack shop. I told them the same thing I told the last folks. The only way I'm giving that idiot a nickel is if a judge orders it, and there will be a countersuit! I spent a boatload of money to finish the job that Wencl was hired to do and could not and would not finish. Wencl Pluming is run by a hack, there's no quality control, no accountability, no professionalism. This is in regards to management/ ownership, I'm sure some of the folks working there are great. My beef is with Sam Wencl, the hack pin-head owner."

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

"I ordered a part from this company for my dryer. They claim: 2 Day Quick Delivery! 365 Day Return Policy! Free Tech Support! I returned the unused part in their own packaging and they refused to provide a refund! Apparently, there's some hidden small print in their return policy that if you open the box and touch the product, that item is no longer eligible for a refund. They claim that the part showed signs of installation such as scuff marks. I asked for the part to be sent back to me for inspection by other professionals, but they refused because they disposed of the part. I've never encountered with such a scam company as this one and advise all to stay away from their misleadings! Good luck trying to get a refund from them, you're not getting one."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."