The company was contacted to remove a snake for the bank that foreclosed on the house. After the traps were set out, I called to say that a dead snake was left in the house, not in a trap, just on the floor. 8 months later I received a bill for the service. I explained that the bank has deadlines and so much time had passed, I did not know if they would accept the invoice. The bank rejected the invoice. I attempted to talk with Mary, but she repeatedly hung up on me when I tried to explain the situation and asked why it had taken 8 months to bill the bank. Having been a small business owner, I wrote a letter outlining the problem and included a personal check for 50% because I felt bad for them. Their response was to send me to collections! I was not the client. I was mearly the bank's local contact. Based on the snake being left in the house, the abusive treatment by Mary and the complete lack of understanding of the difference between a corporate client and the contact person, I would not recommend this company.
Description of Work: Snake removal
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$250
MARSHA O.
06/2011
5.0
animal removal
+ -1 more
They charged a lot. First squirrel they captured was free but after that it was 49 dollars a piece. They were diligent in securing ladders. They had to rent a really high ladder and even brought out a fellow from a scaffolding company because the top of our house was very tall. Their price was high but worth it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Animal Removal
FAQ
Professional Wildlife Control is currently rated 3 overall out of 5.
No, Professional Wildlife Control does not offer free project estimates.
No, Professional Wildlife Control does not offer eco-friendly accreditations.
No, Professional Wildlife Control does not offer a senior discount.
No, Professional Wildlife Control does not offer emergency services.
No, Professional Wildlife Control does not offer warranties.