1st Response Pest Management

Excellent work. Technician Jordon was here on time, explained the procedure he would use to remove a hornet nest, and precautions to take afterwards. We negotiated the price, then Jordon completed the job in just a few minutes.

Went well. Mike visited our home and gave clear explanation how the rats could have entered home and provided a solution.

Excellent experience all around. Needed a hornets nest removed. I sent in a request through the Angi site on Sunday night, had a response by Monday AM, and the work was finished by early Wednesday afternoon. The technician, Jordan, was friendly, informative, professional, and efficient. Definitely recommend.

Not very friendly, didn't even give me a quote or call back. I would not recommend them to anyone.

Bobby went above at beyond. Came promptly at the time agreed upon. We are very pleased with them; so much more than our previous bug people. Glad we found them (based on Angies reviews).

Bobby was awesome! Inspected my home. Provided the necessary information for me to make the right decision for my treatment.

Bobby inspected the house especially the basement and outside the house as I showed him the trouble spot where there was a swarm of ants. He was personable and transparent about what the process would be and the exact chemicals to be used. The environmental and health impacts were very important to us as our pet dog had recently been diagnosed with cancer. We had been resigned that there would be toxic chemicals involved. Bobby was very open to talking about it and showing us what would be used. It turned out there would be a very dilute spray of fipronil the main ingredient of the pet flea and tick preventative Frontline that would be sprayed around the outside of the house. This seemed to be as non-toxic as one could hope for so we went ahead. Booby immediately performed the treatment. The application was guaranteed and if it didn't work within 7-10 days I should call them and they would come back out. 5 days later all the ants were gone! It seems the work done was a bit pricey, but Bobby came out within 2 days of my contacting the company, everything was guaranteed and I don't know what the competition charges. And very importantly it was effective.

Our tech David did a great job! There's no more bugs.

It went excellent! David was very nice and got the job done!

David came in and did an amazing job. He was courteous and contentious - listening to all the issues I had throughout my apartment. But that's not all! He inspected and identified the types of creepy crawlies running rampant in my apartment and prescribed an individualized treatment for them. Compared to other experiences I've had (knock, no words, spray, leave... thanks I guess?), this wasn't just a home run - it was a GRAND SLAM!!

Before I called 1st Response Pest Management, I knew two things: there is a hole in my siding and there is a woodpecker that frequents my property (much to my ire). The hole is high enough up that I couldn't see it very well (my eyesight is not great), so I needed an inspection to rule out pests before I have the hole repaired. I called the office and spoke with Bob, a very charming man who took the time to explain several different scenarios that could be happening. He suggested one particular scenario was most likely, scheduled an inspection, and gave me a rough estimate of how much treatment may cost (which was quite reasonable). The next day I met John, his son, who arrived (on time, which I appreciated) for the inspection. He was courteous and patient as he explained that the hole appeared to have been caused by water damage, not a woodpecker. He was very professional as he asked if there were any other areas I needed to have inspected while he was there, but never tried to sell me any unnecessary services or persuade me to sign a contract, etc. He was very professional & friendly, didn't charge for the inspection, then gave me his card and left. Although no work was done, it is frankly one of the best consultations I've had in quite some. If we do require pest control services in the future, we will *absolutely* contact them to do the work.

Complete inspection of the house we had just purchased. The inspector placed new mouse bait and sprayed yard for fleas & tics. We signed up for the quarterly inspection.

Excellent!!!!! They adhered to and accommodated us with perfect safety measures!!

I found a bee's nest in a hole in my yard, and I hired 1st Response to remove it. Bobby took care of it the next day and also removed two wasp nests that he found on my house. 1st Response was easy to work with, and I would use them again.

They were timely and what they did worked!

Great. Very prompt and job well done.

The service provider was knowledgeable and able to explain everything! The company was super responsive and I have called since, they are very helpful an friendly.

During installation of solar panels, installer noted tunneling in attic insulation. Called 1st Response and set up an appointment. They came out and did an inspection and found minor signs of mice in the attic. They set out 3 bait stations in the attic + 2 in the garage + 2 in the basement. Included in the initial price is a return trip a couple of weeks later to check the stations. Came back out and found minor eating in one of the baits in the attic (replaced this bait). Bait should be good for 12-18 months. As part of their service they include return visits at no charge if problems are still noticed within 60 days. Personnel were very professional, instructive, on time and polite.

Technician came out and sprayed nest entrances and all yellow jackets in the nest were dead within 72 hours. No more yellow jackets in house! Treatment worked exactly as advertised and 1st Response was able to do same day service! Would hire again without hesitation.

Exterminator arrived and searched around and underneath plants for the nest. He was confident that the yellow jackets were no longer there and didn't charge me for the visit.

Chris Hanly was here today, did my quarterly service. Very professional, did more than I have ever seen anyone, other than my brother do when they come to spray. Am very happy with 1st Response, and feel confident with my new service provider. Thank you Chris!

Great experience from start to finish. I needed quick service as the infestation was holding up new gutters being installed. !st Response was able to get a technician out the very next day. When Chris arrived (on time), he explained what needed to be done and completed the work quickly. The estimate I was given over the phone was a bit more than what I actually paid which was a welcome surprise. Will use 1st Response again as needed.

Chris arrived within the time window and assessed the inside area where we were seeing activity. He explained what they could do to address the current situation and also the option of going with a scheduled program. He was very low pressure and let us decide. I very much appreciated this fact as many sales guys are very high pressure. It's only a few days but all clear. Very professional and I found out that a neighbor also uses 1st Response and highly recommends.

Chris arrived on time, explained everything he was going to do, and even made sure our neighbor's dog was indoors while he was applying the treatment. Bugs are not my favorite and Chris was very patient in explaining the options in battling insects, including various pricing choices. He walked my property with me and made the whole experience as pleasant as it could be. This is the first time we've used 1st Response but the appearance of professionalism, knowledge, patience, fairness and kindness was off the charts. I deal with a lot of vendors and these guys set the bar for courtesy and class. We are very grateful for their help.

It was absolutely wonderful! Chris and Jeff did an amazing job, and it was done within an hour. My husband and I are absolutely happy with the work done. They went above and beyond and cleaned EVERYTHING!