Get matched with top stair railing installation pros in Martin, MI

"They were the most timely to what I needed, and end result was what I wanted."

"I gave Andrew some blueprints for a mud kitchen I had found on Etsy and he put it together and stained it within a day! It was the perfect birthday present for my daughter. Would hire again!"

"Work has not been done yet but so far every one has been wonderful"

"Our sliding door was ordered and installed on time with appropriate correspondence. The installers were nice but attempted to leave the job without ensuring that the door was squared and closed completely. When I pointed this out to them in the driveway, they came back and addressed the issue. Later in the evening I noticed that an weather seal inside the door was clearly damaged (visible by rips and tears in a black seal showing white insulation beneath) in a way not possible by use. I called the company on numerous occasions, sent numerous emails with photos of the issue starting on the day of installation and now, four months later, I have only received follow-up calls from the company when they're canceling an appointment to repair the issue and have never received a follow-up call on how they will address the issue. The door and installation was paid in cash. I would seriously reconsider using Markin for any large job as this was just one door and I've been waiting four months now."

"This started off as a 2-part job. One part needed to wait in a bathroom until a shower unit could be installed in the basement bathroom. The first part was to drywall a missing ceiling and wall in a kitchen. They completed this work. There are some sunken screw heads that need a second coat of mut still. The wall is fine in the kitchen. They drywalled around the toilet area in a main floor bathroom but did not fill in the hole from an old medicine cabinet. The entire main floor bathroom was to be completed it's not. In the basement there was a half wall that was to be drywalled. It's completed and finished. In the basement bathroom the quote says they will used green board they did not. We asked them not to drywall the outside wall of the bathroom because it needed to still be insulated and they drywalled half of this wall. We had given them a lock box to the home and before we could even see what was completed at the home Mario called and demanded full payment even though only half the work was completed. I did pay him the full amount at that time trusting that they would be back to complete the rest of the work. When we did get a chance to see the home a few days later we let Kevin the sales guy know that they used the wrong drywall in the bathroom and drywalled half of a wall that we asked them not to. We removed the drywall on this wall so that the insulation could be installed. The shower was installed and we scheduled them to return to complete the remainder of the drywall. Mario the owner came back to view the job and was very disrespectful and aggressive with my partner. He was very difficult and would not listen to what needed to be accomplished still at the home. It was clear he had no interest in completing the work since had been paid. My partner didn’t feel safe in the home with Mario's aggressive behavior. When he called me to discuss he continued he further aggressive language and told me to “Suck His Dick” which is a clear reflection of his character."

"Great. Very satisfied with end result. Would definitely hire back when projects arise."

"Alfredo was amazing to work with! Very prompt in communication and fast getting the job done. End result was excellent would definitely use his services again in the future!"

"I hired JLM Home Solutions to install all my interior doors and closets including frames/casings in my upstairs. Jason was a horrible person the entire time I hired him. He acted like a nice person just to get hired. I regret hiring him. Unfortunately I had signed a contract by the time I found out he was no good. Every time I brought up something that was not done right, he’d yell and raise his voice at me. He’s very rude and unprofessional with the worst customer service. He was rude on text, rude on phone and rude in person. Jared, I guess one of his employees was a great person, very polite and did an amazing job. He worked on the project in a professional manner. He didn’t come back though to finish the project because Jason sent another person instead, David, who did an awful job. Jason didn’t want to hear it that David’s work was not the greatest. I had to put a stop payment after I found out one of the closet doors wasn’t installed right and other things that were wrong. Jason got so upset that he had to come back to fix the problem after I told him I didn’t want David. Jason came to my house but failed to fix the problem still. Instead he made me feel threatened in my own house. He was all in my face yelling at me saying nothing was wrong with the closet. Even my little dog was scared. I had to call my daughter and son to come over because I was so terrified that he was maybe going to hurt me. I stayed on the phone all the time while he was there so someone could hear his abusive behavior. That day after Jason left, I had to get a second opinion on the closet. Another contractor couldn’t believe the way the closet was installed and for Jason to insist it was okay. He left the old frame on and didn’t want to here when I mentioned it. I’ll have this closet removed and a new one with new frame installed the right way. I had to insist Jason deduct some money for that closet from the balance owed to him. A couple of days later, I noticed my kitchen door they installed still had cracks on the inside frame close to the lock. I had mentioned that to him. I texted him to let him know with pictures showing the cracks. Now Jason won’t respond to my text, email or phone. I asked him to send one of his guys to fix the door. Not him because I don’t want him around me. I’ve tried everything to get to him. I know he’s ignoring me. I paid him so much money for this project. If I don’t hear from him I’ll have no choice but to file small claims. He cannot leave my door like that after I paid him so much money and thinks he can just get away with it. If there was an option of zero stars, that’s what I’d have given JLM."

"Overall Matrix did a great job. It took a little longer than expected but the workmanship was very good. There were issues but Matrix is very good at working to solve any problems fairly. Dan, our project manager, did a great job of following up quickly. They were easily the best construction company we?ve worked with and we?ve worked with quite a few. "