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"The most important thing I can say about Atlantic Coast Waterproofing is meet with all other foundation experts first, then call Gary. Why? INSPECTION 1. He pointed out that my basement floor overlaid the footer at different heights based on where you are in basement. --No other specialist pointed this out, this detail is very important 2. He was able to point out previous homeowners put in "home made" system --No other specialist pointed this out, this detail is very important 3. He was able to answer my questions about exterior of house that might need attention to maximize keeping basement as dry as possible, while working in parallel with interior system 4. Professional, respectful, straight forward PROPOSAL 1. Informative 2. Best warranty in the industry. 3. Cost came in similar to other proposals that would not have been effective solution for my situation INSTALLATION - BASICS 01. Anytime Gary ran into a home specific challenge he was able to overcome and offer different solutions to correct 03. Any silly question I had was happily answered 04. Walked me through progress daily 05. Was able to adapt to inspector asking for a different proposed sump pump solution, this was no problem 06. Was able to re-assure me that removal of old shower was best interest when he found sub-par installation and mold! 07. The work was super clean in basement 08. Trench was a good 14 inches wide, dug to bottom of footer, with 4 inch pipe installed 09. Gary made sure to test each weep hole very carefully and re-drilled any hole with questionable drainage or mortar clogs 09. Final gravel, pipe and cement installation was executed flawlessly 10. Permit inspector raved about the good job Gary and his team had done and he passed inspection with flying colors INSTALLATION - ABOVE AND BEYOND 01. There was questionable broken shower drain pipe, he just fixed it, no problem 02. While preparing area around sump pump Gary went the extra mile to investigate what could be another bad "home made" plumbing solution. Turns out the previous owner did not connect sump pump outlet to main sewer line, leaving a visible gap, and essentially allowing sewer gases to escape! Gary then switched gears, put on his plumber hat, and had multiple solutions to correct problem. There was a nominal cost associated with it, but I was MORE THAN HAPPY to pay for properly fixing a very bad plumbing situation. 03. Gary's crew are also there to get it done right. When his crew arrived one member pointed out that cleanout to main sewer line was not up to code. This was not pressing concern, but once other plumbing problems were uncovered, they brought this up to code at cost of some new PVC pipe. Very nice. 04. Gary's final cleanup surprised me, in a good way. After seeing first hand the unavoidable mess this type of work can cause, Gary humbly said they do their best with final clean up. Well, when we did final inspection, the basement and exterior never looked better. Nice."

"Would not recommend. During a schedule inspection Field Inspector Charles urinated all over my first floor restroom, so much that the mass fluid traveled through the plumbing cutout under the sink cabinet, running down the drywall and pooling on the floor. Mr. Colston denied the incident when I confronted him, not knowing that I had already reviewed the security footage of him talking to a FSM staff on speaker phone in my front yard! The amount of discharge the accumulated on two floors would suggest that this wasn’t just an unfortunate accident. FSM’s official response is that this is a “training opportunity” for their staff."

"Troy and his team were so wonderful throughout this entire process! Troy came out over a year ago to quote - he spent nearly 4 hours on my property making sure that he understood exactly what was going on with each of my buildings. He took several pictures and gave a very estimate. I had several other companies come out to provide quotes & they just simply weren't as thorough or kind. Troy continued to follow up and once we were able to budget for the project, he came out and made sure nothing had changed. Throughout the job he took TONS of pictures so I didn't have to go under the building to check it out. They were professional & very respectful of our business operations. I will have them back this summer to finish up some additional projects! HIGHLY RECOMMEND THIS COMPANY!"

"Not too well. Looks like a zebra every time it rains. Had them try to fix once and still awful."

"Again went wonderful. Used them years ago in 2012 and hired again for an investment property I own . Crew was same as before...Fast, efficient, and cost was a great deal for what I got. Even gave me a "repeat customer" discount for using them again. A+ Service"

"The true mark of a high-integrity business is when they offer advice that cuts against their own financial gain. We JUST had Patrick from Ark Foundation out, to examine why we were getting water in our basement; and he immediately diagnosed the issue as one of landscaping grading and drainage rather than foundation repair. He was SO helpful, friendly, knowledgeable and informative - and his advice directly went against any financial gain on his part (i.e., we weren't charged for the diagnosis; and his advice was to find a good landscaper). EXCEPTIONAL!!! So yeah, an absolutely superb experience, all the way around. THANK YOU, Pat, for being SUCH an excellent service provider!!! A++"

"Did great work and very knowledgeable from the beginning to the end.Bob tools us through the whole process and made it very easy to work with and the whole crew did a great job."

"Andy was great to work with. He was very accommodating when we added additional work onto our project. He was very responsive."

"The entire team was extremely professional and completed the work in a timely manner. Our master bathroom was completely renovated. Old fixtures were removed and a new full size walk-in shower was installed. We liked Greg’s work and quality so much that we are having Motor City renovate our kitchen."