ARK Foundation Repair & Waterproofing LLC

The true mark of a high-integrity business is when they offer advice that cuts against their own financial gain. We JUST had Patrick from Ark Foundation out, to examine why we were getting water in our basement; and he immediately diagnosed the issue as one of landscaping grading and drainage rather than foundation repair. He was SO helpful, friendly, knowledgeable and informative - and his advice directly went against any financial gain on his part (i.e., we weren't charged for the diagnosis; and his advice was to find a good landscaper). EXCEPTIONAL!!! So yeah, an absolutely superb experience, all the way around. THANK YOU, Pat, for being SUCH an excellent service provider!!! A++

If you are having basement water issues, I would strongly suggest that you contact Ark before signing a contract with any other company. I can't say enough good about them. I hired Mark and his crew to fix whatever was causing major rain leakage, which was getting worse by the day, in the furnace room of my basement. Pat responded promptly, examined the issue, explained what he was seeing, and got me an estimate quickly. Then Mark came and spent a lot of time checking the situation, after which he knocked a substantial amount off the estimate. Mark and his crew--three friendly, polite guys--arrived on time, put down floor and carpet protection, and got to work. They had to work with my regular plumber because the water heater had to be removed and then placed back; they accommodated his schedule. End of second day: Project complete, furnace room cleaner than when they arrived, and one additional price reduction. That kind of honesty is rare these days. I'd already signed a contract saying I would pay them a certain amount and they didn't have to tell me they hadn't needed to do something they thought they would. So, professionalism, courtesy, respect for my property, and honesty. What more could you ask for?

Trace from Ark came out to look at the job in the fall and give us a quote. He recommended that we might want to hire a structural engineer independently to make certain he was getting it right. We did, and everything aligned with what he saw. He also drilled and found a void in the fill under the garage, so he had us get a concrete lifting company to come out and fill it in first to make sure their anchors would hold properly. That happened in April, and then Ark came on May 4th to put anchors in. It only took a day and a half, and it was easy, efficient, and smooth. There was no hard sell, they took their time making sure they covered all bases, and their quote came in about half of the other major companies who came out to look at the job. Would definitely recommend.

Very well. Excellent. Hard working, diligent crew completed the job in one day. System tested and quiet. All outdoor drains hooked up and working. Sod replaced.

Ark did an excellent job addressing our basement foundation and waterproofing needs. When we bought our home, we were aware that it had foundation issues (evidence of hydrostatic pressure). We met with many contractors and were given every possible proposal / solution under the sun ranging from: interior waterproofing, exterior waterproofing, wall tiebacks, and helical piers around the entire home. Trace came out for an initial estimate, and then brought Mark along for another consultation to help us make sense of the various solutions we were considering. They were able to explain to us the work that was absolutely necessary and that we didn't have to do most of what had been presented by other companies. We felt that Ark really had our and our home's best interest in mind. Trace offered to provide guidance even if we chose to go with someone else for the job. Well, we ultimately went with Ark and are very happy with the results. We had them install support i-beams, wall tiebacks, and interior waterproofing with a drain system and new sump pit. They did excellent work, their price was more than fair, and they left our basement looking cleaner than before they started. Highly recommended!

The company was prompt and completed the work in the projected timeframe. We received multiple quotes and decided to choose Ark Foundations due to their understanding of our project and communicating the best process to complete the job. The company was professional and completed the work at a fair price. We would definitely recommend this company.

Pat ...the cost/project estimater was very thorough as to what needed to be done. He was not pushy at all and very easy going. His estimate was cheaper than others and they were able to start the project at an earlier date than others. Mark the owner was also great! I liked the idea he has only one solid team that works with him. Mark brings his team in and is with them every step of the way until project finished! Both Pat and Mark were available to answer any questions at almost anytime.., weekends...at night.. didn’t matter!! Would highly recommend them!!

So far, so good. It is hard to know as this is a long term fix and until a few years have passed, one can not tell if the problem has been fixed. Every indication is that all is well and the job was done in a timely, neat and professional manner.

excellent !, trace and his son and crew were timely, efficient, courteous, professional and hard working !, essentially a blast from the past, ie., old school hard working men, with hardhats and a lunch pail !, at the same time the company is up to date with the latest technology and work was done efficiently and effectively with lifetime transferrable warranty !

I had a broken foundation and needed it fixed. I called several companies out for a quote. Ark seemed like the only one who wasn't just out to make a buck. Trace the salesman was very honest and helped to educate me about what happened to my house, why it happened and how they'd go about fixing it. I didn't feel any pressure to buy and he even told me that I shouldn't make a decision about such a large expense on the spot. Mark the owner was at my house overseeing the job as it was being done. He and the crew were friendly and took great pains to keep my house clean. You could tell they knew what they were doing and the work went smoothly. They left my basement cleaner than when they started and my foundation is properly fixed now. I'd recommend Ark to anyone. They treat you like you're family and are the most honest contractors I've ever dealt with. On top of that, they know what they're doing and do it well.

I initially used Ark Foundation services for an estimate of some major foundation repairs on a property I was budgeting to purchase. They came out as promised and arrived early to the property which was a great first impression. Trace whom is the father of the owner and was told he performs the estimates in his retirement. He was at the property for about an hour and a half in which the inspection was very thorough and outlined all the work needed. Trace also assured me once I had paid the $150.00 inspection fee there company would look at any other property if this particular deal fell through with no additional fees. At the conclusion I was told he would go over the details with his son Mark (owner) they would provide an estimate in the next couple days. After several days I had not received the estimate and I contacted Mark to Inquire what was the delay. I was assured that he would personally work on it and have it out to me the next day or so. After several more days I finally received the estimate and was able to submit the paperwork. I contacted Trace for some more clarification on the estimate and some additional work I would like to be included and revised. Once again I got no revised estimate from Ark Foundation and luckily for me the deal fell apart with the repairs being overly extensive and mold formation throughout the home from the leaking foundation. As I continued my search for my future home purchase I gave them another chance with the assurance I could avoid another $150 fee by seeking a new contractor for another estimate. I spoke with Mark and requested there service to check a leak from a front porch into the basement of a property I am currently seeking to purchase. He stated there would be another $150 fee for the estimate until I mentioned what his father stated in front of my fiance and agent. Mark said this is not there policy but would speak with Trace and ultimately agreed to waiving the fee. So on January 7th Trace was sent out to look at the property and performed an inspection with my agent as I was unable to be present with work obligations. I spoke with my agent the same day and received the feedback from what Trace had discovered that day. Trace never called me and provided a verbal explanation of his findings until I contacted him. I received a totally opposite report from what he had disclosed to my agent at the property. So Trace proceeded to explain the work needed and the estimated cost of the repairs. I was satisfied with his findings and requested a written estimate to present for negotiations with the seller. I contacted Trace and Mark via phone,emails, and texts for more then a month in an attempt to secure an estimate. I am set to close on this house in March and now have to pay another company to perform an inspection and repairs needed. So after a month of being deceived by this company and beyond rattled patience I cant understand how they achieve an A rating on Angies List.

They did a superb job analyzing the problem and providing the best solution. They were especially sensitive to cost factors. Overall an excellent experience!

I t was, initially, shockingly messy and awful - lots of dust and grit and dust. However, they minimized the overall crisis and cleaned up behind themselves as best as possible. Very friendly and knowledgeable. Dont know if the system works until next spring.

Ark offered a great solution that is effective and created fewer problems in our finished basement than what other contractors offered. This along with the fact that there was very little damage to our yard. The representatives and employees are great to work with, friendly and knowledgeable.

Ark explained clearly what they were going to do, listened well and answered all my questions. They did what they said they would do, plus a little extra (for no additional charge) and did it well. They really took care to minimize dust spread during the job and to clean up afterward. Overall, a very good company to work with.

Mark and his crew came as planned, on time and ready to work. The work was done very professionally and clean-up after work was completed to satisfaction. There was a little discrepancy regarding the charges. But when I mentioned to Mark he made immediate correction; no farther questions asked. He came back on September 12, 2015 to check the basement and caulked as needed.

I contacted ARK Foundation Repair & Waterproofing as they have a high rating on Angie's List. He responded promptly to discuss the project then, as his company doesn't work in crawl spaces, referred me to another company, FMC Waterproofing. FMC Waterproofing did a very good job. $6550 was well worth the installation price.

Really pathetic? I contacted Mr. Foldenauer last year in August of 2014 through the Angie's list link. An automated system sent me an email reply stating "Someone will get back to you very soon." Never heard from him or anybody else on his behalf. After waiting about two weeks, I called him up and spoke with him directly. He was courteous and took my contact information again---which he already had, as the confirmation email to my first contact verified. He stated that before the end of that week he would call me to set a definite time to meet, for he would be traveling to my area that Friday. Never, ever heard from him again. I must remark that I speak with a strong accent, but he never showed any indication that he had any problem understanding me when I spoke directly with him. Almost a year later, I initiated contact again through Angie's list in the same manner as stated above. I wanted to give him the benefit of a doubt considering his high rating in Angie's list. This time I got the following email: Hi , Please call me to discuss a time we can meet. Thank You Mark Thanks, ARK Foundation Repair & Waterproofing LLC Please respond to all messages within 2 business days to continue progress on your job. I called him up and left him a message on his cell phone with all my contact information. Almost two months have gone by and I still have not heard from him. Couldn't he have indicated that he was too busy, or that he didn't service my area, or whatever excuse he could have used to not let me just hang in there waiting in vain? Pathetic way to run a business and a serious lack of professionalism, not to mention a lack of plain civil courtesy.

It took him a week to return my call, but he was very responsive to my needs and very professional. If we hire ARK to do the work I will revise this entire review based on their work.

I would highly recommend Mark and Ark Foundation for any kind of basement waterproofing or foundation work. Found him with Angie's list, and consistently great reviews, now I see why. I had several quotes from other companies for basement waterproofing, but Ark's was the best price and I liked their system a bit better than others. They clearly have a lot of experience with these systems. Work was done well, on schedule, and good communication during the job. A few things I particularly appreciated were attention to detail: did a great job cleaning up, even came back a few days after the job was done to do a more complete cleanup. Also cement patched MANY holes and cracks in the concrete block which were left behind from previous stud wall attachment, at no extra charge. The pricing and quote was straightforward. No games, no pressure sales. I wish all contractors worked this way. Great small business to work with, highly recommended.

I would recommend HIGHLY recommend Mark and Ark Foundation Repair. He was prompt, responsive and responsible. Our project was a major undertaking. He was knowledgeable and answered our questions and concerns completely. It is a pleasure to deal with a family owned business which offers this level of quality. He kept us updated as the work progressed and work was completed on time.

Thank you so much Mark for responding so quickly. Thank you for checking the job that was done by Ayers. I know the job they did is not perfect, but hopefully it will work. I regret that I made bad decision not to go with your company to waterproof my basement and foundation repair. If I ever again need basement repair or waterproofing done, I will defiantly have it done by your company. I will also recommend your company to all my friends and family. Mark gave me very good advices how reduce the humidity in my basement. Mark also advised me that the Ayers basement systems results in increased radon (too late for me change anything, it is installed), however Mark gave me suggestions what to do to reduce radon. Thank you for being so honest! It is a pleasure to meet people like you, who are in the business to help homeowners!

I called Mark again for help to see if he could come over and fix what was done wrong by another company. I am willing to pay more, but I want the job done correct. As I was writing this review, Mark called me back within 5 minutes of my call and he will be coming this afternoon to help me. Thank you Mark.

They were very professional and responsive to all of our questions.

I can't say enough good things about Mark. He was very courteous, punctual and professional. He is obviously very experienced and knowledgeable, providing a comprehensive assessment of my foundation with explanations and insights throughout the process. He was very responsive to my call and quickly set up the appointment, agreeing to an early Saturday meeting to accommodate my schedule. Ultimately, he did not sell me any of his services, but he allayed any concerns I had with my foundation and gave me great advice for any future structural changes to my property. I would definitely recommend ARK to anyone with questions or concerns about their foundations.