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"For the last two months I have been hearing faint clicking or scratching sounds coming from an area near a ceiling light in the living room. I called and scheduled an inspection. I was told that the price for the inspection would be $185. Even though the noise had stopped a week or so before the scheduled inspection, I decided to go ahead with the inspection, thinking that whatever was making the noise would probably come back. Aaron arrived on time. He listened to a recording that I had made of the scratching sound, and he said he thought a rodent might have nested itself in the attic. He then walked around the exterior of the house, looking for areas where a rodent might enter. He also walked on the roof and looked up through the hatch of the attic. The inspection took around 15 minutes. He found one possible entry point on the side of the house and sealed it with material that matched the appearance of the surrounding siding. He asked if I wanted him to set traps near the attic hatch, but I declined since the noise had stopped and the hatch was 25 feet away from the source of the noise. The day after the inspection, the scratching sounds returned. I think I need to find someone who will go into the attic area in order to find the source of the noise."

"Three words: DO NOT HIRE In my opinion they were the most unethical, unprofessional and careless moving company I have ever encountered in ten moves over the years. Things were fine until they took my payment. Unfortunately, I fell for the sales pitch that they would take care of my expensive furniture and antiques. The communication and customer service immediately went downhill after paying. Numerous items were damaged in a move that was less than 15 minutes away and there was extensive damage to the wood floors and walls in both homes. The packers were rude and argumentative—just as were the staff members during the claim process—I guess it’s true about workplace behavior filtering from the top down! Filing a claim was the most unpleasant situation I’ve ever encountered. They failed to send someone to inspect the home I was selling in a timely manner, so I suffered a great loss because it sold immediately. They didn’t send qualified personnel for inspection and even though I filed detailed descriptions of damages, along with professional appraisals and photos they appeared to ignore it. In my opinion, the inspector appeared to be working for them and receiving pay offs for not reporting accurate damages. He was also rude and argumentative and kept telling me this or that was not damaged in the move! Even though I saw him photograph damages, the claims person did not appear to receive all of them. I couldn’t believe how dishonest everyone was during this process. Of course, I had taken photos showing the perfect condition of everything before Premier Relocations entered my home. They quoted paperwork they said I had received stating that most everything was excluded from damage, but I never received a copy and they couldn’t produce the paperwork to prove it. I NEVER signed or received anything like that—I NEVER would have hired them if they were not going to take responsibility for loss or damages to my belongings or homes. I had full value protection insurance and had thousands of dollars of damages and was only reimbursed a pittance. Their customer care department didn’t offer any assistance either—the advice I was given proved to be lies too. After wasting over $2,400.00 of my time, I decided to accept their insulting claim settlement even though I will NEVER agree with any of it. I had to move on and have my new home repaired so I could live in it. I regret doing so, but after wasting over $2400.oo of my time I had no choice and will just have to live my life knowing how they took advantage of me. I do regret not investigating them before hiring and seeing all the horrible reviews! I should have gone with a company with a lower estimate. They are affiliated with MAYFLOWER (referred me to Premier) and CORRIGAN (claims), so in my opinion, avoid those companies too! Three closing words: Do Not Hire PREMIER RELOCATIONS, MAYFLOWER or CORRIGAN!"

"I called these people last weekend because we thought our daughter may have been bitten by a bat. We had a bat a week before, but hadn’t seen it since. All I wanted was to trap the bat if it was still around. The woman I spoke with said it would be difficult to determine if the bat was still there and trap it if there wasn’t a nest of them in the house. She suggested that I get an exclusion inspection, said they have openings this week and she could have someone call me to set an appointment. She also took my credit card number. Today I got a an email receipt for a $150 dollar charge for the inspection and shortly after got an inspection report. I never received a phone call to schedule the inspection as she had stated, and nobody even knew the guy was here. Had I been able to talk to the person who did the inspection I would have cancelled it because they had no intention of catching the bat, they just wanted to get paid to send me an estimate for thousands of dollars for the to make some changes to my house that they would hope would keep future bats out. What a ripoff!"

"They were excellent. We hire them all the time. They have been with us for 5 years now."