Get matched with top water and smoke damage repair specialists in Swanville, ME

"I’d like to warn you all about Octagon Construction and the horrible experience we have had with them. Before Thanksgiving, the machine overflowed. For hours. Filled my basement. Serv Pro came and tested everything and determined our floors needed to come out in the basement, kitchen, hall, bathroom and laundry room. Octagon Construction told us we were next on the list. We moved into a hotel. They told us it would be done in a week . They came for a few days and then no one showed up. For days. Mike reached out to them & they said they went to do some other job. Then they told us it would be another week. And then another week. And then another week. When we finally came home after a month + my house was completely filthy. Every nook, every cranny, under several inches of dust, including upstairs, in my bedroom, in my drawers. Everywhere. I took time off from work and started cleaning. Every single thing I own. My previously freshly painted walls now had stuff smeared on them that wouldn’t come off. The dust isn’t regular dust but more like some dust and goo combo that isn’t easy to clean off. Mike had to repaint the walls. But worse, our floor looked like s***. There were tiles popping up everywhere. There were huge gaps around the edge & the trim. The insurance guy came. A tile expert came. And then Octagon informed us we would have to move back to the hotel. I lost it because I’d just spent several days cleaning from the time I got up until the time I went to bed. They promised that this time they would clean. They said they would be done Sunday. When I finally got home Tuesday my couch was IN PIECES in the middle of the living room and s*** was in piles. And the dust was back on everything again and in every nook and cranny. My basement is covered in the dust and wood shavings. My refrigerator is dented. My brand new stool has a hole on it. My weights are covered in thinsulate. There are dings in the walls, paint on the floor, scratches on my fridge and walls. A plant is just entirely missing. I sent pictures to Alex, the schmuck who’s the contact at Octagon. This morning , after promising they would clean everything when he told us we had to move back out, I sent pictures when I got home, I get this message “We have met and exceeded our contractual obligations for our agreed upon scope of work. You will be receiving our invoice for the balance due. “"

"They are top quality .They were wonderful, professional, timely and did a great job."

"I had water damage from a loose sump pump value during President's Day weekend. They responded expeditiously and a crew was in my house within the hour. However some of the work completed was unnecessary and really expensive. I asked ahead of time to be provided with an estimate and they didn't comply. My basement includes a living room, and 1 bedroom. The water damage was located in one area yet they removed ALL doors, 10 to be exact, 2 feet of drywall, baseboards, carpet, and a porcelain sink! The doors didn't withstand water damage yet they were removed. When I asked the technician about the door and sink removal his response was, "the insurance will pay for the replacement." They charged my insurance 16,000 dollars! Please don't go with this company unless they provide you with a quote before they start the work. "