Get matched with top sink repair pros in West Friendship, MD

"Professional"

"Artie was quick to respond and setup an estimate for the work needing done. After a price was agreed to and the job changed up from what was initially expected, everyone was quick to accommodate the change in job needed. Everyone in the company was pleasant to work with and I highly recommend calling them up for an estimate and to help complete any plumbing job. Thanks again!"

"perfect! Sterling did a terrific job!"

"UPDATE: My previous review still stands from a couple years ago for that specific plumber only - but my most recent experience has been a nightmare. Will never recommend this company ever again. They definitely have changed since my last experience. Not only did the plumber they sent (12/9/24) not do anything to make any effort to clear a clog ( I won’t be petty and provide a name, even though I should) - after signing agreements and I asked if I should pay now -he said I probably should so he could get started - I know I should’ve just sent him on his way, but wanted to get this fixed (astronomical for what was -or in this case wasn’t done- and was told that prices had gone up a lot since my previous experience). He also had to inform me that normally they send the new guys to do this type of work ( implying unclogging drains was beneath his “expertise “). Then proceeded to tell me he was convinced it was a collapsed drain (after snaking the drain for less than a few mins)and that I probably had water flooding under the foundation said he needed to get a hold of their camera guy to be sure - he went to his truck to call him came back in, about 20-25 mins later to tell me he couldn’t get a hold of their camera guy and left a message for him. He then said he would try one more time with the snake - did the same amount of effort as the first time and said we would have to wait until he could get a camera down there and that we would have to let the drain dry out a bit so it would probably be the following week. Packed up his stuff and said I should call him in an hour to see if he heard from the camera guy (why should I do the calling for follow up??) When he left, he seemed to struggle backing out and damaged our lawn (have security camera footage). I called the company the next day and was sent to voicemail (left a message that said I had some concerns but didn’t leave a lot of detail) and was told that I should hear from someone that day - I did not. Called the next day and was told by the supervisor of the phone people that the phone person should have told me it was 24-48 hours before a manager would respond and she would not allow me to speak to anyone else. I did not hear back from anyone in 72 hrs, so I called back and then was told that the manager was out (conveniently). I gave up calling them and called another plumbing company who fixed the issue in a short amount of time (no collapsed drain, just a good ol’ clog). Decided to call Len the Plumber one more time ( 12/23/24) 2 weeks AFTER my original call and was told that there was a note in my file that said the mgr did call 3 days prior to this call (there had been no conversation or missed calls or voicemail received by me - so either he called a wrong number or this was a lie) and in the notes the mgr (Brian, I was told by the phone person)stated that I was told about the pricing and that was it. Not sure where he got his information of what he thought my issue was, since I didn’t leave a lot of info when I spoke to the phone people other than it was frustrating to be told I would get a call in 24-48 hrs. This last phone person said she would send an email to all managers with my concerns and would hope someone would assist. No response. (12/28/24). Think twice before using this company. It has changed ownership twice since the original owner- history has shown as ownership changes in companies , so do priorities and not to the benefit of the customers."

"Great! I called after hours and Rick was pleasant. He asked to text a picture of the leaking. Brad was here in the morning. One hour later he was finished The price was reasonable. Would definitely hire again"

"There are not enough superlatives to describe the wonderful work that JWHI did on our home. We called them in because our house desperately needed to be painted, some key exterior repairs were required, and the gutters needed to be replaced. Specifically, the paint on the brick exterior was dingy and badly flaking, the siding (wood) portion of the house had dry rot in places, one of the shutters had fallen off during a windstorm, and the wooden columns on the front porch had visible vertical cracks. Thomas Matamoros, Apolo Gonzalez, and the rest of the team did back-breaking work day after day, for several weeks, to address and remediate these and other issues. They power washed the exterior; expertly scraped and primed the surface to ensure it was properly prepared for painting; spent many laborious hours painstakingly repairing and repainting the columns and shutters; removed and replaced rotted wood where it existed, even in corners; communicated their progress after each workday; were extremely solicitous to make certain we were aware of and approved of the work that was being done; and, after doing a superb job painting the exterior, replaced the old, deteriorated gutters with beautiful shiny new ones. The house looks phenomenal! We are so appreciative of the thought, effort, and craftmanship Thomas and Apolo put into our home. Their work is of the highest quality, and we feel fortunate that JWHI assigned them to our project. We also appreciate that Assistant Project Manager Ever and Project Manager Cliff stopped by to offer insights and solicit feedback. We are so pleased to have worked with JWHI. The company has earned our family’s trust, and we recommend them without reservation."

"Dan arrived on time and promptly went to work. He inspected the all of plumbing system and identified some minor potential issues. The install was clean and quick. Dan left the work area spotless when finished. I would definitely hire TNT in the future"

"Highly professional, knowledgeable and well behaved technician. Prices offered were good too. I definitely recommend the company."

"I highly recommend this company. They were professional, very courteous and very responsive to questions and concerns. They installed 2 BB filters and a UV purifier, and the workmanship is impressive."

"George did an excellent job screening in our large back porch. It wasn't an easy task – he and his team were working with multiple surfaces and materials, unusually large window openings, and some unexpected shortages of supplies due to the pandemic. Nevertheless, George consistently communicated to ask our opinion on several aspects of the project to ensure it met our expectations, including when a screen door was unworkable (due to no fault of his), he quickly procured an alternative and installed the next day. George brought levity and attention to detail to the project, working to make sure everything was accomplished for maximum function and beauty. All this, and the project was completed for a very reasonable price. I would recommend George to anyone looking for a creative, affordable solution to summer mosquitos and maximizing your enjoyment of your outdoor space."