Get matched with top appliance salespeople in Washington Grove, MD

"Easy to work with. Reasonable pricing. He was willing to give me a quote over the phone, which most Appliance Repair people refuse to do."

"He looked at our Samsung fridge. It was $700 for the part, and he does not repair that type of refrigerator."

"Landers was recommended to me by a friend after my 23 year old dishwasher started having problems. I could not find the make/model that I wanted but Landers was able to obtain my new dishwasher. The sale was done over the phone and the dishwasher was installed the following week. Bobby and Sean were great. I prefer to buy big ticket items from local businesses and Landers will certainly get my business again. Highly recommend!!!"

"Global Repairs did an excellent job repairing our French door refrigerator/freezer. They arrived on time, quickly diagnosed the problem and once the parts came in quickly fixed it. I highly recommend them and would use them again. "

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"This was the first company to call me back and they were able to come out the same day. Frances was very friendly, knowledgeable, and professional. He was able to triage my concerns and make recommendations on how to proceed. He ordered the parts and came back out to do the repair/installs. The total project took a few days due to ordering the parts and needing different equipment but everything was done within the week. I feel that the price was reasonable and there were no hidden fees or charges. I will definitely use them again for all my appliance needs!"

"Only giving 2 stars due to promptness of arrival. My 3 y/o Bosch dishwasher developed a leak resulting in an error and the unit not working as designed. I contacted JB Appliance and they were able to come to my house the same day which was great! The tech arrived on time and was very professional while he was in my home. He took all of 10-15 minutes to diagnose that my dishwasher had a leaking tank. He quickly buttoned everything up and said I would receive a quote to repair in the next day or two. I actually received the quote the same day to the tune of $520(ish) for parts and labor. I then looked up the part to see how much they were marking it up which wasn't that bad. The bad part of this situation when I was searching for the part I came across MANY reviews of the Bosch dishwasher of people who had the exact same issue (cracked plastic nut). They also talked about what the actual issue was. After reading this I decided to buy the part that Bosch upgraded to due to the consistent problem. Part was approximately $9 + shipping. I emailed the rep who sent the quote asking for half of my $120 diagnosis trip fee back because the issue was not correctly diagnosed. I was essentially told no with some not true excuse as to why their recommendation was correct. So I went from a quote of $520(ish) + the $120 already spent to what I actually paid for the repair (approx. $10). Do not recommend because of shady business practices."

"Let me start by saying that I love small businesses. I know what it takes to run a business and I know the challenges business owners face. I am a huge cheerleader for a business that just starting and I tell my friends, my clients, my neighbors, you name it. And often times I can and do overlook some things that may not be top notch and extend grace and understanding, because I know being in business for yourself is hard This time, its is with a sad heart that I have to give this ["bad"] review. The review is not based on the quality of the work, the young man that owns this business is a total Class A, hard working, professional, and totally willing to go above and beyond to make things right. This review has EVERYTHING to do with the person who handles the appointments and in charge of answering the phone. She has terrible people skills. The first time I spoke with her a few montha ago, she had a "tone" - I didn't say anything and pretended like nothing happened. The technician came over, did a great job and I was very very pleased. My clothes dryer started acting up yesterday [Sunday] and I am like, I'll give so and so a call but I will wait until tomorrow morning to do so. Around 8:15 I called, I got a recording asking to leave a message. I left a brief message with my name, number, and reason for my call; I always try to be as pleasant as possible. Around 10 a.m. I get a call, I run a business so I answered with my busines greeting. It was the lady who is in charge of answering the phone for this appliance company on the other end. The phone call went something like this: Me: Thank you for calling, this is so and so, how can I help you? Lady: You called and I am calling back [insert attitude in her tone] Me: oh who is this? Lady: Brookside Appliance [with a tone] Me: oh great, you got the message I left on your voicemail, right Lady: I don't check voice messages, I am just calling back [more attitude in her tone, she sounded annoyed that I even asked] Me: [I got a little ticked off by her tone and said] oh, when my clients call and leave a message, I check my voice mail so that when I call back I know how to address their needs or questions Lady: You know what, I am booked and I am not taking any clients [super "attitudey"] and hung up on me. Now I know there's a close relationship between the 2 [Lady answeringthe phone and the Technician], BUT if she treats everyone like this, it won't be too long before she is NOT booked and begging for business. I feel so bad for the gentleman because HE is a super hard worker, and perhaps its time to think about hiring another person with phone manners so he grow his business and thrive."

"I left a voicemail message twice. No one returned my call."