Get matched with top drain cleaners in Street, MD

"Great. Randy and his crew are extremely professional & competent. Identified the problems, and corrected over several visits. Included a leak in the well line and and upgrading the well head. The crew members are all good, solid people, and did a great job. Easy to work with, I highly recommend."

"Very professional and reasonable price. Atkinson did the job on time and provided a great service"

"UPDATE: My previous review still stands from a couple years ago for that specific plumber only - but my most recent experience has been a nightmare. Will never recommend this company ever again. They definitely have changed since my last experience. Not only did the plumber they sent (12/9/24) not do anything to make any effort to clear a clog ( I won’t be petty and provide a name, even though I should) - after signing agreements and I asked if I should pay now -he said I probably should so he could get started - I know I should’ve just sent him on his way, but wanted to get this fixed (astronomical for what was -or in this case wasn’t done- and was told that prices had gone up a lot since my previous experience). He also had to inform me that normally they send the new guys to do this type of work ( implying unclogging drains was beneath his “expertise “). Then proceeded to tell me he was convinced it was a collapsed drain (after snaking the drain for less than a few mins)and that I probably had water flooding under the foundation said he needed to get a hold of their camera guy to be sure - he went to his truck to call him came back in, about 20-25 mins later to tell me he couldn’t get a hold of their camera guy and left a message for him. He then said he would try one more time with the snake - did the same amount of effort as the first time and said we would have to wait until he could get a camera down there and that we would have to let the drain dry out a bit so it would probably be the following week. Packed up his stuff and said I should call him in an hour to see if he heard from the camera guy (why should I do the calling for follow up??) When he left, he seemed to struggle backing out and damaged our lawn (have security camera footage). I called the company the next day and was sent to voicemail (left a message that said I had some concerns but didn’t leave a lot of detail) and was told that I should hear from someone that day - I did not. Called the next day and was told by the supervisor of the phone people that the phone person should have told me it was 24-48 hours before a manager would respond and she would not allow me to speak to anyone else. I did not hear back from anyone in 72 hrs, so I called back and then was told that the manager was out (conveniently). I gave up calling them and called another plumbing company who fixed the issue in a short amount of time (no collapsed drain, just a good ol’ clog). Decided to call Len the Plumber one more time ( 12/23/24) 2 weeks AFTER my original call and was told that there was a note in my file that said the mgr did call 3 days prior to this call (there had been no conversation or missed calls or voicemail received by me - so either he called a wrong number or this was a lie) and in the notes the mgr (Brian, I was told by the phone person)stated that I was told about the pricing and that was it. Not sure where he got his information of what he thought my issue was, since I didn’t leave a lot of info when I spoke to the phone people other than it was frustrating to be told I would get a call in 24-48 hrs. This last phone person said she would send an email to all managers with my concerns and would hope someone would assist. No response. (12/28/24). Think twice before using this company. It has changed ownership twice since the original owner- history has shown as ownership changes in companies , so do priorities and not to the benefit of the customers."

"They wanted $542 just to install a basic kitchen faucet! Ridiculous!"

"the job went very well."

"Vernon offered to check out our AC the same day. He called before arriving, and once he was here quickly went about his work, explaining to me what he was going to do and why. He quickly diagnosed the problem and solved it. We’ve found a new HVAC maintenance company we can count on. Great service, great responsiveness, good prices. Our AC is back up and running. Thank you, Vernon, and thank you Hamilton!"

"They actually replace a water line from the water meter to the house. Can't say enough good things about Joe from Straight Plumbing. They went above and beyond. Highly reccommend these guys. Work was excellent. Very responsive and professional."

"He was very nice, showed up spent all day to clear my property of leaves and it looked nice when he was down. Believe me when I say he had his work cutout for him."

"The technician was very professional. The only issue I had was that they couldn’t send anyone out for an assessment prior to installation. Overall, I would recommend this company"

"This company was terrible and took my money. They were supposed to come on December 23 after waiting all day they called and said they were coming until tomorrow. They came on December 24 when the plumber came in I informed him that I had already snaked it and that probably was not going to work they insisted on sneaking it anyway, after the plumber left and we paid $287.00, we proceeded to flush the toilet and once again, it was still stopped up. I called no one was able to come out until the 26th which is understandable since it was Christmas that following day. another plumber came out and informed me that the person that came was not really a plumber but just a person that unclog the toilet. He then proceeded to tell me that I needed a new toilet and then quoted me a price of $1300 to install a new toilet. I did inquire about a refund since the job was not completed effectively. I was told they could possibly install the toilet at a small discount. Went to Home Depot purchase a toilet for $200 and $250 for installation. I would not ever recommend this company to anyone I lost out on a lot of money with no result. I am very disappointing. Please donâ t use this company."