Get matched with top heating and air conditioning pros in North Potomac, MD

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"Joseph the technician was very helpful in explaining my issues. Took care of the problems without a hitch. Very satisfied with his service."

"We have used Presidential for many years. Always great service. Macaih was terrific servicing our system this week."

"Summary: Company charged me $1000+ for 2 separate service visits that did not fix my AC unit; technicians and Operations Manager are not truthful about work done; Operatiins Mngr will tell you find another HVAC company when you express dissatisfaction ….I contacted Glenmont Heating and Air Conditioning since my AC unit was not dispensing any cold air. Thermometer was set to 68° however the unit temperature was reading 77-80° (note this was the week of extreme heat wave). On 21Jun2024: Glenmont technician Roderick performed a service call. I spoke to him via phone after the call to which he told me he added refrigerant to the system. This did not fix the issue and the unit continued to not dispense cold air with the thermometer reaching 77-80° despite being set to 68°. I was charged $119 for this work. Operating Manager Tim Schindle is contradicting what the tech said and claims Roderick did not add any refrigerant. I again called Glenmont HVAC for a second service appointment. This technician claimed the coil needed to be cleaned. The second technician (Eric) then falsely reported on his report the unit temperature dropped to 68° when he left when I have photographic evidence showing the temperature in the high 70s. I waited about 24hrs as instructed for the thermostat to drop and it never did and the unit continued to not dispense cool air. I then called a supervisor (don’t recall name) who essentially told me due to the extreme temperatures everyone was experiencing HVAC issues and did not recommend any follow up service. I then had several back/forth emails with Operations manger Tim Schindler to notify him after 2 separate service visits, my air conditioning was not fixed. In the end he told me, and I quote “my system is old…we don’t know the maintenance history…it is best for both of us to find another HVAC company. He did however bill me $964 for the second service visit, which did not fix my issue. I ended up having to call another HVAC company who diagnosed the problem as a compression failure/ replaced the unit and now have cold air blowing. The second HVAC company did not understand why the 2nd technician from Glenmont Heating/Air Conditioning was changing coils and said this was not necessary to do. Second HVAC company showed me the reading of the compressor unit to which I could see no charge was registering, essentially the compressor was no longer working which was the root cause of my issue. In conclusion, I’m disappointed with Glenmont HVAC and feel they sent incompetent technicians who falsified their work. When I complained to the company and expressed my disappointment with their work (or lack there of) they told me to seek other HVAC company without fixing my AC unit but charged me $1000+. Poor business acumen and highly unethical company that needs to be held accountable for cheating customers and not performing quality work."

"We are a bit disappointed by Beltway. While we do appreciate some of their efforts in trying to remedy the situation, the overall experience has been quite negative. Please see reasons below: 1. A brand new HVAC system that was installed on Wednesday completely failed by Saturday morning - which was less than 3 days of installation. This calls into question the quality of Beltway’s product or job, or both. 2. Weekend messenger centers have been extremely frustrating and unhelpful, basically saying that Beltway does not serve customers during non-business hours and that customers just have to deal with Beltway’s issues on their own. We called 4 times this weekend out of desperation. Yet each time they showed no sympathy on the fact that our baby has been suffering through the 80 to 90-degree heat trying to nap. 3. A weekend technician was finally sent on late Sunday afternoon (thanks to owner’s stepping in); however his timing messed up weekend plan as one of us had to stay home and completely missed our good friend’s son’s high school graduation party (now people at the party learned about Beltway…). 4. Unfortunately, this weekend technical was unable to solve the problem and decided to leave us with 2 portable cooling units, which, unfortunately, were extremely loud and inefficient in cooling down, so most of us weren’t able to sleep, just like the night before. Felt like all of their products that we’ve coped with in the past 5 days have been nothing but disappointing. 5. Finally, the full crew came on Monday. But their timing here again messed up the baby’s nap schedule - as the upstairs system was right next to the nursery. This is our first time hiring Beltway. The amount of inconvenience and frustration that they had created in the past 3 days was unbelievable. The experience has been quite negative from multiple aspects, calling into question not only their customer service ability/arrangement but also quality of their products and jobs. We don’t know if we can trust Beltway again or hire them again."

"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."