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"They did everything phenomenally"

""After 15 years of enduring water and flooding damage to our yard and the foundation of our house, and after trying various 'solutions' from well-intentioned landscapers that never truly resolved the issues, we ultimately decided to engage Drainage and Erosion Solutions. We required comprehensive flood control and damage mitigation, and their expert team skillfully implemented swales, dry creeks, catch basins, and channel drains in areas where water management was critical. They also replaced a water-damaged window well, removed a flagstone patio to install drain basins and drainage pipes, and flawlessly reinstalled it. The supervisor and crew displayed remarkable knowledge, professionalism, and an unwavering commitment to detail throughout the entire project. This system has been operational for several months now, and even during the most intense rainfall, which historically led to road flooding, my house and foundation remain dry. We enthusiastically endorse this company without reservation.""

"Overall, job paid for was complete. Hoped getting the wall put back together was an option, but removing the mold was important"

"Easy 5 star rating, they did a great job! I had a short timeline to accomplish as much remediation as possible. Benji provided effective options to restore our space, his bid was competitively priced and he was very communicative and set honest expectations which he then delivered on. His team (Dequan, David, Maurice and Randy) were so accommodating. I wish every contractor I hired worked this way. Thank you!"

"Job was performed in a timely manner. Great communication throughout project. Site kept clean during construction."

"Keith was very friendly and personable. Appreciated the time he spent explaining the process. Did not feel he was rushed. Very willing and able to answer all our questions. He asked us questions."

"We had a big leak at our home with the last huge rain storm, and water was literally “rained” down our dinning room chandelier. Called Restoration 1 & within 30min, Georg & his team member came out to our home to investigate where the leak came from. Then stayed until past 1am to secure the room, install the machine to dry up to prevent future damage & mold. Georg also recommended us to a great roofing company to further investigate the leak & fixed it. 2 days after, Georg & his team returned, double checked to ensure all wetness were fixed & removed all instruments. Very timely & professional. Totally recommending Georg & his team at Restoration 1."

"Went very well explained everything properly was on time job was executed properly and efficiently would recommend and or hire again"

"Willis Builders did 2 full baths & kitchen reno + laminate floor install on main level of our modest 3-story T/H (Jan-Apr ‘24). Marcelo was our PM and as many others say, his crew did not disappoint. Willis was neither the highest nor the lowest quote of several but we felt Matt Willis presented the most honest and realistic estimate for our project and he hit that nail on the head. They might say we bothered them with questions; we might say we had to nudge them a few times. We did our homework to help things move along more smoothly & they did their best to accommodate us. We purchased a bunch of stuff before choosing a contractor. No matter what we threw at them, installation was a success which is a testament to the knowledge and capabilities of Marcelo & crew (Horatio, Frankie & “George”). When we were undecided or unsure about a product, Marcelo steered us toward better or more appropriate alternatives. We had no issue, as a few others suggested, with crews leaving things clean at the end of the day. Our T/H is small with limited space for them to work/store materials & equipment. We never felt compromised during 3 months of disruption. (And we never hesitated to leave our home when work was being done.) Is everything perfect? No, there is no such thing as perfection in an almost 40-yr old house reno or any reno for that matter. There were a few glitches as we expected, but uh-ohs and problems that arose were resolved promptly. We waited to post this glowing review of our project to see if any problems showed up, and none did. Until the ceiling in our bedroom collapsed several months later which had absolutely nothing to do with their work. We are so thankful that we had no reservations about sending Matt Willis an SOS for help with our emergency. In fact, we were so confident in his work that we decided to add painting and a carpet upgrade to what has become an almost total house reno. Again, Matt’s estimates were fair and reasonable, such that our confidence in his company allowed us to forgo spending time getting quotes from others. Matt told us repeatedly how good his ‘drywall guy’ was, and he did not exaggerate! Will & sidekick Carlos were fast and fastidious! The carpet install was equally quick and painless. We are so very happy with the results of our sudden and unexpected 2nd Willis project. We're sorry we didn’t get a chance to rave about how thrilled we are with the results of our 1st until now. If you’re considering home improvements, we highly recommend you consider Willis Builders. We’re doubly happy we did!"

"Jimmy showed up to my home during a time when my thermostat was not working. That issue was fixed. He sold me a services contract and told me when he returned to services the units, he will cover the pipes outdoors. I purchased the contract for twice per year maintenance. I scheduled with him for a specific date. Appointment was confirmed but Jimmy did not show. When I called, he it appears that he forgot my appointment and he rescheduled saying he could not work in the rain. He rescheduled for a few days after and one of his workers showed up (Carlos). The guy showed up looking like he was someone who does not want to work and unprepared. So, I asked him if he has filters and he said know. Jimmy's workman did not bring filter, so I offered him filters I had stored. I asked him if he bought things to cover the pipes at the back, he said no. I called and left a message for Jimmy. Carlos was so rude and unprofessional. I was so scared of him and the way he was behaving. Carlos then said he would NOT do any service. IT WAS A WASTE OF MY TIME. He did return my money. BUT I will not recommend him. Will NOT use him again. As woman I will not hire again. Customer services was poor, reliability and punctuality poor."