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"I really wanted to be able to leave a wonderful review, especially as there are so many good ones, which was partly why we chose My Kitchen and Bath-Vienna to do our small kitchen renovation. To start with the positives, HUGE shout out to Josh Turgut who had the grandest of vision for our tiny 1940’s kitchen which included some significant behind the wall design challenges. He designed us an awesome kitchen with everything we were looking for within our budget. We are very appreciative of his expertise, kindness, and overall professionalism. As for the project itself, the begin, middle, and end of our project was nothing but disappointing. Demolition left uncleared debris and some scratches on our glass topped washer as nothing was covered underneath in our basement (directly underneath our kitchen). The contractor was unprofessional, and clearly lacked technical ability and attention to detail. There was damage to cabinet fronts (which had to be argued with the project manager not just to be touched up with paint but replaced; won’t come in for weeks post project completion), grout poured in our back yard, and having to replacing a potion of our kitchen floor after having been completed blaming “it was walked on” (him and another worker rolled the fridge over the floor not even 24 hours after grout was complete). Our new dishwasher was scratched upon reinstallation with nothing reported to us about it. The construction manager UT seemed knowledgeable and when we were able to connect, seemed to want to ensure things were going as planned and to our satisfaction. The project manager Burak responded, mostly in haste, to all my inquires of questions and concern and came out to meet in person several times. It didn’t seem as if he had any specific information about our project, as there was no follow up after demolition regarding our back wall which we were unsure could be taken down and was a very important part of our kitchen renovation. A cabinet was also installed with built in trash cans that we did not request and were unable to replaced with our original request for a regular cabinet. I think it should also be noted, in my opinion, that the price of some of the renovation was over priced, being charged $600 to put in a water line for our fridge or the $550 for hardware to be installed (we supplied our own purchased hardware). Overall, we are left a well designed kitchen with some unsightly errors."

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."

"We recently hired Thomas, Urban Paving and Masonry, to redo our front steps and walkway with pavers, and we couldn’t be more pleased with the results. From start to finish, the team was professional, punctual, and incredibly skilled. Thomas helped us choose the right materials, communicated clearly throughout the project, and executed everything with great attention to detail ensuring that it is exactly how we want it. The finished product not only looks beautiful but also adds significant curb appeal to our home. The craftsmanship is top-notch, and we’ve already received compliments from neighbors and guests. We highly recommend Thomas to anyone looking for quality work. A+ experience!"

"Very hardworking, great and trustworthy! Such good communication and loved having them"

"Allen of Arms Home Improvement did a great job for us helping to diagnose and repair complex structural issues in our home. We greatly appreciated the detailed proposals, his communication throughout, and outstanding quality of work. Allen was able to finish on time, even when finding and solving additional issues that arose during the repairs. We would highly recommend Arms Home Improvement, and will look to work with them again in the future."

"Our family home has always been clean and functional but after thirty years it had become more a picture postcard from the 1980’s than the warm inviting image we had in our mind. It was obviously time to update. Unfortunately, after talking with numerous contractors, it seemed we would have to reduce our expectations or spend more than we had budgeted to afford remodeling our “dining room, living room, kitchen” (and eventually bathrooms too!) project. While pondering our next move a family friend told us they recently had Rohan remodel their kitchen/living space and it looked great and was, they thought, affordable. After seeing for ourselves the quality of workmanship, the improvements to ‘flow and functionality’ and the overall aesthetic appeal, we decided to give Rohan a call. Boy are we glad we did! Upon meeting Rohan for the first time we were shown the same optimism, knowledge through experience, flexibility of thought and dedication to quality that would continue straight through to the end of our multi-week project. His proposal/estimate covered all our wants and needs while fitting within our budget. The job was a total re-do and from floors to walls to counters to cabinets to plumbing to electrics and all were handled by Rohan and his team with time honed skill. The work was done in a timely fashion without ever leaving us wondering where people were or what they were going to be doing each step of the way. Every eventual ‘architectural surprise’ was met with candor, budgeted creativity and a hearty “no problem!” In the end our home was transformed ergonomically, aesthetically and affordably into a beautiful space where family and friends gather in happiness and in harmony with their surroundings. If you are considering remodeling your home we urge you to give Rohan a call. Boy will you be glad you did! "

"Naveed and his team did a fantastic job remodeling an old storage room in our basement into a studio quality home gym. From the first day, Naveed had great ideas about how to optimize the space while minimizing the cost of the project. While we requested several additions along the way, Naveed still managed to complete everything before the original deadline. We were amazing at how the gym turned out and impressed with his entire team's professionalism and skill. This was the second project we have done with Global Renovations and we look forward to more in the future!"

"STAY AWAY!!!! This Company cancelled the initial estimate on me 3 times making me drive 90 minutes to the property each time. They finally showed and gave me the typical hard sell "if you sign the contract today..." They gave us a quote so far over market value we should have walked away. But we agreed because of the "70 year history in the industry" We thought we were buying a service from a company with integrity. They took an immediate $18K deposit on a $55K project. I know, shame on me for agreeing to such an amount. We knew we were over spending, but... One month later, they simply cancelled the contract without explanation and without any work on the project. This contract was binding on us but, in their words, was not binding on them because "there's a clause in the fine print that allows them to cancel" THEY STILL HAVE OUR MONEY and I STILL NEED A ROOF Stay away from this company. No integrity No responsibility Unreliable Over priced Will take your money and keep it"

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."