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"The Techs were very nice and easy going. They came in 45 minuters late at 8:45 and were gone before 12:00 noon. They failed to completely remove the mold and failed to do anything with mold on floor. I paid $400 to verify and test for residual mold after cleaning. When paying Matt the technician he admitted that there was still residual above the hatchway. He went on to state that someone would be by in the next four days to test for remaining mold. This did not happen. To be exact, I recieved an email later that day certifying the work, even with not testing being done. I emailed the management of the issues and expect a email response. I did not get this email response but did recieve a phone call. Phone calls were not solicited only email. (Phone call lead to "He said She said") To cap this off, I informed the techs who arrived late that someone in my family had gotten very sick from possible mold exposure. I guess adding this comment really did not matter considering the quality of work done and the none solicited phone call when an email was required."

"When I called the mold company for my lab results. They gave me a person named Ricardo Echeverria, Senior Mold Analyst to call for the results. He verbally told me that the cause was something like a remodel, construction going on. There was a red flag for a VOC called Methylene Chloride--Banned outdated paint. I sent Ricardo and email asking if I can have a report of what he said in writing. I only received a contaminants list. I said, I am not a scientist and do not understand the lab results.I never received a response back from him. I called Jeremiah Bancroft a few times and asked for a written explanation of the causes. He could not supply me with a written explanation because it was a legal issue. I asked for his help. I need your help. Jeremiah said, go to your primary care for a doctors note. That was the last time I spoke to him on September 19, 2024"

"The company replied quickly with an initial quote. Of the three companies replying, Indoor Doctor was able to send a tech out the same day to perform inspections, testing and provide answers to my many questions. The tech was very professional, courteous, etc. Indoor Doctors provided an initial quote of $199 for the visit, which only covers the visit and inspection. They break down the separate fees for each test beyond the $199 inspection. There is a separate charge for each sample test. Mold test and allergen test from the same location are considered two tests and charged accordingly. Their pricing was competitive. Their ability to come out the same day was what sold us on Indoor Doctor. "

"I was very pleased with Enviornmental Response Services. I made online inquiry and got a call from Frank Delgado right away. He talked through my project and made a great recomendation."

"Jason from ABSOLUTE RESOURCE ASSOC. EXTREMELY COMPETENT KNOWLEDGEABLE COMPASSIONATE PROFESSIONAL. HIGHLY RECOMMEND. WARNING HOME OWNERS INSURANCES DO NOT COVER MOLD DAMAGE.We had furnace fire&discovered MOLD.We bought home 2015,ALL became ill,immune system attacked, my DARTMOUTH allergist told me LEAVE NH, thought environment. However our rescue ANIMALS who loved dark quiet walk out basement ALLERGIES ASTHMA infections ill&died.My husband who NEVER had allergies or asthma till his 60s&his room near basement door instant trigger.We had 2 central ionizers,aurexchanger in basement &12 HEPA filter/UV air cleaners in only 2000sqft.I developed brain mentation changes which was hard BC we are physicians scientists and our intelligence is important. JASON tolerated our NUMEROUS EMAILS and calls. AFTER CLEANWAY SERVICES A+followed orders,UNFORTUNATELY we lost hundreds of thousands of DOLLARS home items still boxed from MI 38yrs of photos portraits etc had2 be discarded. Now month after 3months of mold cleaning my husband said WOW you're memory is sharper than ever,using vocabulary, learning new things like when I was 20s.i strongly believe 5kinds of MOLD did cause my RECURRENT pneumonias(NEVER had in 55yrs till NH)&other mentation inflammation energy . Even our rescue ANIMALS doing BETTER. I do want THANK LIBERTY MUTUAL, Gary Emmerson4 finding ABSOLUTE RESOURCES AND CLEANWAY SERVICES. Although it was DANGEROUS oil FURNACE FIRE that caused SOOT and carbon monoxide poisoning, that then found MOLD crisis COMPLETE DESTRUCTION of memories,collectibles,photos,books etc,LIBERTY MUTUAL did do EXCELLENT job on our situation since MOLD not covered benefit.I HIGHLY RECOMMEND CLEANWAY SERVICES especially Ben&family and ABSOLUTE RESOURCES, JASON &LIBERTY MUTUAL mr.emmerson.My rescue cats SAVED our lives."