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"The 1964 bulkhead I had out back was replaced a year ago, but the wood and insulation underneath (the ceiling of the walkway underground to my basement under the back living room) took in water damage and the area was very musty for years. Tom Morneault of Morneault Environmental was the only guy I could find that would not only treat the wood to remove anything growing on it/get rid of the smell, but his team also removed old wood and insulation and re-insulated for me as part of the deal, which was still hundreds of dollars cheaper than the other companies I talked to, which would only remove the old wood and insulation, they don't put anything back in. Tom's team was here by 8:30 this morning and by 2pm they were done and it looks fantastic and smells crisp and clean. They didn't even stop for breaks or have to make any trips to get supplies, they had them all in the van, including the insulation boards. Very highly recommended if anyone is in the same situation."

"The Techs were very nice and easy going. They came in 45 minuters late at 8:45 and were gone before 12:00 noon. They failed to completely remove the mold and failed to do anything with mold on floor. I paid $400 to verify and test for residual mold after cleaning. When paying Matt the technician he admitted that there was still residual above the hatchway. He went on to state that someone would be by in the next four days to test for remaining mold. This did not happen. To be exact, I recieved an email later that day certifying the work, even with not testing being done. I emailed the management of the issues and expect a email response. I did not get this email response but did recieve a phone call. Phone calls were not solicited only email. (Phone call lead to "He said She said") To cap this off, I informed the techs who arrived late that someone in my family had gotten very sick from possible mold exposure. I guess adding this comment really did not matter considering the quality of work done and the none solicited phone call when an email was required."

"When I called the mold company for my lab results. They gave me a person named Ricardo Echeverria, Senior Mold Analyst to call for the results. He verbally told me that the cause was something like a remodel, construction going on. There was a red flag for a VOC called Methylene Chloride--Banned outdated paint. I sent Ricardo and email asking if I can have a report of what he said in writing. I only received a contaminants list. I said, I am not a scientist and do not understand the lab results.I never received a response back from him. I called Jeremiah Bancroft a few times and asked for a written explanation of the causes. He could not supply me with a written explanation because it was a legal issue. I asked for his help. I need your help. Jeremiah said, go to your primary care for a doctors note. That was the last time I spoke to him on September 19, 2024"

"They did very good work. They were on time. Very professional."

"The company replied quickly with an initial quote. Of the three companies replying, Indoor Doctor was able to send a tech out the same day to perform inspections, testing and provide answers to my many questions. The tech was very professional, courteous, etc. Indoor Doctors provided an initial quote of $199 for the visit, which only covers the visit and inspection. They break down the separate fees for each test beyond the $199 inspection. There is a separate charge for each sample test. Mold test and allergen test from the same location are considered two tests and charged accordingly. Their pricing was competitive. Their ability to come out the same day was what sold us on Indoor Doctor. "

"I was very pleased with Enviornmental Response Services. I made online inquiry and got a call from Frank Delgado right away. He talked through my project and made a great recomendation."