Get matched with top flooring contractors in Barbourmeade, KY

"Great work and scheduling. The crews were always prepared and on time"

"Footprints Floors Kentucky called to set up our quote promptly and arrived on time. We received our quote very quickly and were able to schedule within a couple of weeks. Pricing was excellent, installers were excellent and everything happened professionally and without delay. Everyone involved with the process was able to answer my questions quickly and efficiently. My house now looks wonderful thanks to their fantastic work."

"Dave and his team were great. Dave worked with me and my request for hardwood floors. It was time consuming but worth it. My floors look amazing!"

"The wrong size was ordered so the installer could not install it. They reordered a new gate, and the installer came back again and put up the post only to find out he did not have the brackets he needed. He left saying he was going to get the brackets and would be back and never came back that day. I called the customer service line and spoke to Anna and Mary several times to find out what was going on, they would always say they would find out and call me back and would never do so. On Thursday May 16th I called again because I never heard from any of them and spoke to Anna who said he would be at my house on Sunday May 19th at 9am to finally finish the project. I received a text and an email from Handyman Connection saying that Stephen was on his way to my house and the expected arrival was 30 minutes. He never arrived so I called at 11:49 am and left a voicemail asking for someone to call me back and let me know what was going on and never heard anything so I called again at 4:45 pm and left another voicemail. Monday morning 05/20 I called the customer service line again about 11:00 am and was told by Mary that she would have to get with Anna to find out what happened and would call me back, I waited several hours and never heard anything again so I called back and Spoke to Anna asking why no one has ever called me and to let me know what was going on and she said Mary had to leave for an emergency and she hadn't had time to contact me. I told her how frustrated I was that no one has ever called me back and that I needed to know when this work would be finished and I wanted to speak to Kori, the owner who gave me the estimate and she said he wasn't there, and she would have him call me. I asked if he would really call me because they never do return my calls and she hung up on me. I then called another customer service number I found on google search at 2:12 pm and asked the girl who answered the phone if I could speak to Kori, and she said he wasn't there. I then asked if I could have his number so I could find out when the work would be done because I have a dog and have struggled for 5 weeks to keep her in my yard while waiting on this company to complete their job. She told me she could not give me his number and that she would have him contact me. I then asked her when I could expect a call back and if the turnaround time was 24 to 48 hours or what to expect and she said she had no idea and that the weather has put them very far behind. Today is 05/21 12:00 pm and I still have heard nothing from the company or the owner on resolving this issue. It has been such a struggle trying to communicate with them and I have always had to reach out to them. Sunday when I sat and waited on Stephen after getting a notification he would be arriving in 30 minutes, and he never showed up was my last straw. I think it was very disrespectful to me as a customer that the customer service, installer or owner could not call me to notify me that he was not coming, and I still have not heard anything."

"We had a wonderful experience with Carlos and the Hometown Team. My husband and I were moving from out of state and nervous to hire someone to install our floors when we could not be there to oversee the progress. Carlos put us totally at ease. His communication was awesome. All phone calls were returned promptly and he was patient and thorough when answering my many questions. He was able to source the flooring we wanted and got it delivered quickly. They started install on the day that was promised and stayed late after finding the floors needed to be leveled. When he found an issue with some damaged floorboards, he sent pictures immediately and explained what needed to be done. He sent pictures and was in touch at every step. Did I mention the flooring? It’s beautiful and exactly what we wanted. I have not seen one flaw in the workmanship. When I inquired about how to protect the floors for the upcoming movers, he was kind enough to make an extra stop to bring us paper & plastic to cover our floors and steps. Working with Carlos was a wonderful experience!"

"Craig is doing a great job."

"Más que feliz diría: encantada con el magnífico trabajo realizado por Reform your Home. Me encantó mi cocina, muchas gracias por su trabajo."

"Steve did a great job on power washing my house. He was very professional and courteous. He arrived close to the time he said he would be here. I'm very pleased so far. I will be looking to hire him for future projects."

"Adrian was so great and loved his hard work would definitely recommend him"