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They were here on time; they ran all new cables from the telephone pole into the house. they installed protection boxes as well. All this work and wiring was neatly done. They showed me how to use this equipment as well. I had an issue with the remote control & I was able to call their service...

We were so fed up with the billing of the earlier provider.  There was an every month fight over the billing even though nothing changed.  Everything remained the same but the bill was always different to the point of being ridiculous.  When asked for an explanation for the increase of $50 they...

What a terrific service provider! I suddenly realized I had no dial tone on any of my phones, checked the outside AT&T network connection, and realized I had a problem "on my side of the box." Looked up phone repair on Angie's List and found "a retired telephone man," whom I knew was the right...

Jim was very pleasant and said that he had spent many years in the business before retiring and moving to this area to be closer to grandchildren.  I would have him come again if we had any additional telephone line problems.

It's been excellent! We switched to them in October. They are responsive with the learning curve of learning a new system. The quality of their product is exceptional as well. However, they do not offer all the OnDemand channels that the other services offer. They also have security monitoring...

I like the fact that it is a co-op so I am also an owner in the company. It is a small company so they are in the start-up phase. Everyone I speak to is very polite and responsive. I usually get to a person right away if I call. Their prices are very competitive. They are much better than the...

Installer was here almost two hours to accomplish all of these tasks, but there didn't appear to be any problems. It was a lot of work (especially the digital phone). The phone hasn't been activated yet (we were warned it would take a couple of weeks), and the display on the receiver had to be...

The television quality is excellent; it's better than I was getting with a satellite receiver. I don't lose it during storms. My phone is excellent; I have voicemail, call waiting and the whole thing. For my internet I have fiber optics. It works faster than the competitor. They came out on...

We signed up for the service because we were moving overseas for 6 months and heard the service would still work in Europe.  This was absolutely true.  The service was so good we kept it when we moved back to the US and have been with Vonage ever since.  I love the visual voicemail.  We can see...

It is the only one in the area. I would recommend them to a friend and family member. Of the cable providers that I have had, I've had fewer problems with Bright House.