R & A General Remodeling LLC

Kitchen and Bath Remodeling, Ceramic Tile, Plumbing,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

My name is Pedro, My company name is R&A General Remodeling LLC. We are a family business with alot of talent. We do interior work and exterior work, our biggest goal for each day is to make our job the best. “Commit your work to the Lord, and your plans will be established." (Proverbs 16:3) Email: pflores1222@gmail.com Call: 317-938-3524 Ask for: Pedro

Business highlights

24 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

General Remodeling, Floors (backsplash, tile, laminate, vinyl flooring), Kitchen Remodeling, Bathroom Remodeling, Additions

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
8%
3
0%
2
4%
1
27%


Rating CategoryRating out of 5
quality
3.8
value
4.4
professionalism
3.4
responsiveness
3.7
punctuality
4.1

Filter reviews by category

Showing 1-25 of 26 reviews

Ryland K.
03/2024
1.0
remodeling
  + -1 more
If I could rate this experience 0 stars I would. Pedro Flores did minor remodel work for me back in 2020, including drywall, studwork, and demolition on a small section of interior wall. The studwork was out of level and not properly attached to the existing structure, causing the wall to bow and create significant cracking in the ceiling. The drywall was not sanded with a proper barrier in place so the dust covered the entire house and all of our belongings. Pedro specifically went against plans that were initially shared with him to fix an issue with the ceiling joists and then used intimidation to force payment despite not being done correctly (he threatened to not leave the property until payment was received in full). It is now 3 years later, and all of Pedro's work was removed due to either not being code or being unusable. At best, his behavior and professional demeaner was negligent, at worse it is borderline criminal. Find anyone else to do your renovation.
Description of Work: Drywall installation (bowed, paper torn, not level). 0/5 stars Drywall finishing (no barrier, gouges left in drywall, unwilling to fix). 0/5 stars Stud work (studs nailed out of level, lengths were cut wrong, some studs were missed by nailer altogether). 0/5 stars Demolition (removed joist supports, tied them together with non-code compliant metal plates, caused ceiling to sag to the point of collapse). 0/5 stars Pedro refused to provide any remediation or assistance to fix the issues he and his crew caused.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$5,000

Ilean B.
02/2024
5.0
hardwood floor, interior painters
  + 0 more
This was a great experience, very professional, the crew was on time, and the job was well done, completed within 5 days. I will definitely use R&A again, and I have referred others to use their services as well.
Description of Work: painting house and floor instalation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia H.
01/2024
4.0
woodworking, picture framing
  + 0 more
The crown molding was installed perfectly, the estimate was fast and the service was fast. They would have received 5 stars from me, but the workers were on my carpet with their shoes and I specifically requested for them to wear booties. The main guy said that one of the installers found the ladder slippery so they took them off. There are booties with tread (which I had) but they had the plain white tread-less ones. So we spent about 2 hours cleaning the floor and carpet after they left. With that being said, they did a beautiful job.
Description of Work: crown molding trim
Rating CategoryRating out of 5
Yes, I recommend this pro

Calvin S.
11/2023
2.0
home remodeling
  + -1 more
The work was good but they didn’t finish the work… The pluming wasn’t done correctly so, the crawl space was full of water.. We tried for weeks to get in contact with them and was blown off. Eventually had to call out a plumber ….
Description of Work: Replaced tub/tile

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$85,000

Adam K.
09/2023
1.0
remodeling
  + -1 more
As unprofessional as you can get. Nothing but questionable workers that leave trash everywhere, park all over the place and inconvenience the communities they work in. They're rude to everyone, and invasive. They're also routinely teaching their entire team how to do each trade on their jobs. They also have an incredibly poor turn around time. Has taken more than 3 years to build a single home.
Description of Work: They were hired to do new construction, and haven't done anything but rob the community of peace.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from R & A General Remodeling LLC
Hi [Member Name Removed], Hope you having a great morning. This is Pedro owner of R&A General Remodeling. I’m very sorry for any inconvenience that you had to go through in the whole remodeling process, I definitely understand your frustration and I hope you understand that although we was not the company working/those workers were not my employees working in the house for a whole year. We actually came in last to help the other employees to complete job. If you have any questions regarding this you can feel free to call me @317-938-3524. The owner and investor of that property is David his phone number is 925-570-4823. He is already aware of this comment as well and is willing to speak and apologize to you about this incident personally. Once again we take our business very serious and I can insure you that we were not the people that disrespect you or others. In other words we also offer you our great services. 😃😃 hope you have a great day Thanks, Pedro.

John N.
07/2023
1.0
bathtub refinishing
  + -1 more
Same as other reviews - set an appointment, said he was running late in traffic, then never showed up and wasted my whole morning.
Description of Work: Tile work

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Emma D.
03/2023
5.0
ceramic tile
  + -1 more
We were very happy with the tile work performed in our bathroom. There were a couple things that we noticed but the team was back promptly the next day to correct it, they were great to work with and would use them again.
Description of Work: Tile remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

Dave W.
03/2023
5.0
bathtub refinishing, ceramic tile, plumbing
  + 1 more
Very well. Very satisfied. Took a big job and did it well. Very happy with the quality of the work and proudly showing it to many.
Description of Work: Needed a walk in shower
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael B.
02/2023
5.0
ceramic tile
  + -1 more
Very well! Pedro and his team were polite, clean and efficient. They had our job done in one day. Please, if R&A Remodeling comes up in an Angi search, give them a chance to do more great work!
Description of Work: backsplash and exchange electrical outlets and switches
Rating CategoryRating out of 5
Yes, I recommend this pro

Austin B.
02/2023
5.0
ceramic tile
  + -1 more
Pedro and team did a good job removing our old backsplash and installing new tile. They arrived on time, worked diligently throughout the day, respected our space and belongings, and the finished tile work looks really good! It’s worth noting there were some chips in our cabinets and dents in our stove hood but nothing too noticeable. Overall, I’m satisfied with our decision to go with R&A!
Description of Work: backsplash installation along with trim work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Ed B.
01/2023
5.0
ceramic tile
  + -1 more
They done a great job would refer them to anyone
Description of Work: backsplash for kitchet
Rating CategoryRating out of 5
Yes, I recommend this pro

Jaret W.
01/2023
5.0
home remodeling
  + -1 more
Pedro and his team did such a good job remodeling our shower! It was in major need of repairs and they were able to start the same week we met. They did the job efficiently while also looping us in at the various steps of the project. We plan on using them again for any other project that may pop up!
Description of Work: bathroom remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike K.
12/2022
5.0
remodeling
  + -1 more
Pedro and his crew do excellent work.
Description of Work: Replace tile on a fireplace surround and lay some LVT in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy R.
11/2022
5.0
ceramic tile, flooring contractor, remodeling, home remodeling
  + 2 more
Very, very pleased. Nice crew, arrived promptly and worked steadily till job was done. Had a variety of tasks and very happy with all results. Already planning on hiring them for more things we want done!
Description of Work: bathroom remodel, laminate flooring, backsplash, pluming
Rating CategoryRating out of 5
Yes, I recommend this pro

Curtis B.
11/2022
5.0
hardwood floor
  + -1 more
The work fast, neat and very professional. I will definitely use R & A General Remodeling LLC again for some future projects around my home.
Description of Work: Installation of Laminate Flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve L.
09/2022
1.0
remodeling, replacement windows
  + 0 more
Got their name from Angie's list. Set up an appointment for an estimate, guy failed to show, I called and he said he was on his way, still never showed. Worthless
Description of Work: Estimate for remodelling

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Leigh C.
08/2022
1.0
remodeling
  + -1 more
Poor. They used amature employees, their tile person is excellent, their carpentry was fine but no supervision at all on the several days the screws spoke no English and the job left unfinished. I would not recommend them in general.
Description of Work: Master bedroom closet and bathroom remodeling.
Rating CategoryRating out of 5

Jackee J.
06/2022
1.0
flooring contractor
  + -1 more
He made an appointment with me for an estimate he was late and said he was stuck in traffic. I referred a friend to him . He made an appointment with her and a friend she referred. Both appointments were on the same day and he never showed up to either appointment. My friend called me and I was embarrassed and had to apologize for referring her to him!
Description of Work: Estimate only

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Feras M.
05/2022
4.0
plumbing, home remodeling
  + 0 more
Eveything went well. Had few hiccups but worked thru it all..
Description of Work: Bath Remodeling
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from R & A General Remodeling LLC
Hiccups with materials that you ordered coming up damaged from store. Thank you [Member Name Removed], hope you’re enjoying your bathroom

JC H.
02/2022
1.0
bathtub refinishing, basement remodeling
  + 0 more
Showed up 30 minutes late to first appointment, no show on the 2nd to get drywall measurements.
Description of Work: drywall install, possibly more

Rating CategoryRating out of 5
punctuality
1.0


Response from R & A General Remodeling LLC
Hello [Member Name Removed], This is Pedro from R&A General Remodeling. I’m having a hard time remembering a [Member Name Removed] on my list. We always called customer ahead of time if we are running late or if we need to reschedule for any reason. I’ll be happy to help you with your project; if you be kind to call me at 317-938-3524. Hope you have a blessed day 😊

McKinley T.
01/2022
5.0
plumbing, remodeling, home remodeling
  + 1 more
The conversion of the shower when very well and the tile installed on the walls of shower and the floor of the bathroom was excellent. I would definitely recommend this remodeling company to my family and friends. Again , thank you Pedro and fellow co-workers for a job well done. LTC McKinley Tennyson United States Army
Description of Work: redone shower, shower glass door, bathroom tile floor, and bathroom features
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth B.
12/2021
5.0
home remodeling
  + -1 more
Work went very well. Taken care of quickly. Polite, efficient workers
Description of Work: plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer J.
12/2021
5.0
home remodeling
  + -1 more
i showed them my style, they helped guide me though the process, showed up on time, helped me navigate products, etc. They are very friendly and knowledgeable. I wish I knew about them for projects I had in the past. I highly recommend them
Description of Work: bathroom remodel (tile shower)
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon S.
12/2021
5.0
home remodeling
  + -1 more
Absolutely wonderful! They are professional and their work is flawless. They are quick, efficient and pricing was reasonable. I look forward to hiring them again for my house remodeling
Description of Work: bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katrina M.
12/2021
5.0
home remodeling
  + -1 more
I highly recommend this company. I was so pleased with the first project they did for me that I called them back to do more work. They actually helped me to correct a project gone bad by someone else I had hired previously before the first time I used them. I wish I had gone with my gut instinct and used them for both projects initially. Pedro and his team are pleasant to be around, professional and truly know their skills. They are prompt, cognizant of your time, very kind, professional and respectful of you and your home. They will definitely be my go-to for any future projects I need done and referral to any family & friends.
Description of Work: Tile kitchen floor and backsplash
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

Carmel, IN 46032


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
Ceramic Tile,
Plumbing,
Bathtub Restoration,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Basement Remodeling,
Interior Painting,
Finished Carpentry and Woodworking,
Windows,
Framing,
Doors

FAQ

R & A General Remodeling LLC is currently rated 4.2 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 7:00 AM - 7:00 PM

R & A General Remodeling LLC accepts the following forms of payment: Check
Yes, R & A General Remodeling LLC offers free project estimates.
No, R & A General Remodeling LLC does not offer eco-friendly accreditations.
No, R & A General Remodeling LLC does not offer a senior discount.
Yes, R & A General Remodeling LLC offers emergency services.
Yes, R & A General Remodeling LLC offers warranties.
R & A General Remodeling LLC offers the following services: General Remodeling, Floors (backsplash, tile, laminate, vinyl flooring), Kitchen Remodeling, Bathroom Remodeling, Additions

Contact information

Carmel, IN 46032


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
7:00 AM - 7:00 PM