*The Angi rating for Door Service companies in Plainfield, IL is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Door Service needs.
*The HomeAdvisor rating for Door Service companies in Plainfield, IL is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Door Service needs.
Last update on April 29, 2025
Trela Roofing & Remodeling. 64 years in business, 3 Generations. Tens of thousands of customers. Over 1,300 Total Reviews on Angie's List, We have earned Super Service Award Eight Years in a row, also Angie's List Super Service Awards in Multiple Service Categories. BBB A+ Rating. Yelp. We us no sub contractors, only our own employees, trained by us and our manufacturers. All roofing is hand nailed. We accept Major Credit Cards.
"Best company I have hired since I began renovating my home. Ryan is professional, the company acts quickly, and the work is of quality."
Patrick G on July 2024
Trela Roofing & Remodeling. 64 years in business, 3 Generations. Tens of thousands of customers. Over 1,300 Total Reviews on Angie's List, We have earned Super Service Award Eight Years in a row, also Angie's List Super Service Awards in Multiple Service Categories. BBB A+ Rating. Yelp. We us no sub contractors, only our own employees, trained by us and our manufacturers. All roofing is hand nailed. We accept Major Credit Cards.
"Best company I have hired since I began renovating my home. Ryan is professional, the company acts quickly, and the work is of quality."
Patrick G on July 2024
Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.
Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.
Here at Next Door and Window, we are ready to bring you the best options for your new window and home door project. Next Door and Window has the best windows by Marvin, Integrity, Marvin Infinity and Sunrise. Wood Clad, Vinyl and Fiberglass Windows and Entry and Patio Doors by Albany and Provia. Next Door and Window will have one of their highly trained professionals meet with you and discuss all the possible options for your window and door project. They will then provide you with a FREE, NO OBLIGATION quote for your project. Best of all, Next Door and Window will paint or stain your window and trim to match any color you need with our paint match program. Most others leave the project for you to finish with paint or stain, but, at Next Door and Window we do that for you! Next Door and Window also provides the best installation procedures and materials to make certain your project is done right and we back it with the industries best warranties. We have a full team of installation and service professionals to answer your questions…fast! If a visit is necessary to your home we will work around your schedule within a half-hour window of time to handle your issue quickly, often within 24 hours. We have over 25 trucks in the field to serve you fast. We are there when you need us. Additional DBA - Wolt Window & Door. Additional showroom addresses: 815 E. Ogden Ave, Naperville, IL 60563, & 718 E Rand Rd Arlington Heights, IL 60004.
"I purchased 14 windows from NEXT Door and Windows in October 2022, and they were installed on 6/30/23. Several problems make me want to never use this company again: 1. Two large windows (double hung) in my dining room were measured incorrectly (despite two separate measurements being performed), and these were not replaced on the original installation day. These needed to be re-ordered, and then a second installation date (9/2/23) was required 8 weeks later. 2. The bathroom window was supposed to be a new opaque window. The sales person mentioned that the new window would only allow a form to be seen, but that details would not be visible. However, after the bathroom window was installed, I noticed that details could be clearly seen from the outside. This window (now very transparent) makes the bathroom not usable unless I have the window covered completely. This was unacceptable for a new window that was supposed to provide privacy. The service team needed to return on 7/29/23 to perform work on this window to make it more opaque. 3. During the installation day, the installation team was asking me if I wanted the frames to be “picture frame” or if I wanted to keep the original style of the frame of the windows. In addition, the installation team wanted to know whether the outside color of the windows should be white or beige. This was concerning because I went over this in great detail with the sales team. This lack of communication worried me about the quality of the communication of NEXT’s teams. 4. Blinds were supposed to be re-installed after the windows were installed (according to my contract). However, there was a change in the dimensions of several windows: a picture window bookended by two double hung windows were changed to a picture window bookended by two casement windows. Since the dimensions of these windows have changed, I can no longer use the old blinds—I will need to order new blinds to fit these windows. This was not discussed during the sale of the windows. In addition, the old blinds were not installed. The sales manager mentioned that I was charged for this re-installation (since it was in my contract); however, no attempt was made to credit me after I brought this up several times. 5. On 7/1/23 the service manager came to inspect the problems with the windows, and he discovered that one double hung window that was installed was very difficult to open. This required a separate visit from the service team (7/29/23) to perform work on the window so that it could open smoothly. Despite these problems, it took multiple phone calls and sending pictures to the leadership of NEXT Door and Windows to convince them that there were problems. The transparent bathroom window concerns were initially dismissed since “everyone orders that window for the bathroom.” It took a photo before they agreed that there was a problem. Marvin windows are great; however, the hassle and frustrations of working with NEXT make me want to never use this company again. My window installation required 4 visits (6/30, 7/1, 7/29, and 9/2) to have windows installed that were working correctly. Despite this hassle, NEXT offered 2% discount on windows, and seemed to value their own profits over customer experience. I recommend going to [*** Link removed ***] and finding a local company with more skill in communication, installation, and professionalism. It would be worth this effort to avoid the hassle and frustration that come with an installation from NEXT."
D G on September 2023
Here at Next Door and Window, we are ready to bring you the best options for your new window and home door project. Next Door and Window has the best windows by Marvin, Integrity, Marvin Infinity and Sunrise. Wood Clad, Vinyl and Fiberglass Windows and Entry and Patio Doors by Albany and Provia. Next Door and Window will have one of their highly trained professionals meet with you and discuss all the possible options for your window and door project. They will then provide you with a FREE, NO OBLIGATION quote for your project. Best of all, Next Door and Window will paint or stain your window and trim to match any color you need with our paint match program. Most others leave the project for you to finish with paint or stain, but, at Next Door and Window we do that for you! Next Door and Window also provides the best installation procedures and materials to make certain your project is done right and we back it with the industries best warranties. We have a full team of installation and service professionals to answer your questions…fast! If a visit is necessary to your home we will work around your schedule within a half-hour window of time to handle your issue quickly, often within 24 hours. We have over 25 trucks in the field to serve you fast. We are there when you need us. Additional DBA - Wolt Window & Door. Additional showroom addresses: 815 E. Ogden Ave, Naperville, IL 60563, & 718 E Rand Rd Arlington Heights, IL 60004.
"I purchased 14 windows from NEXT Door and Windows in October 2022, and they were installed on 6/30/23. Several problems make me want to never use this company again: 1. Two large windows (double hung) in my dining room were measured incorrectly (despite two separate measurements being performed), and these were not replaced on the original installation day. These needed to be re-ordered, and then a second installation date (9/2/23) was required 8 weeks later. 2. The bathroom window was supposed to be a new opaque window. The sales person mentioned that the new window would only allow a form to be seen, but that details would not be visible. However, after the bathroom window was installed, I noticed that details could be clearly seen from the outside. This window (now very transparent) makes the bathroom not usable unless I have the window covered completely. This was unacceptable for a new window that was supposed to provide privacy. The service team needed to return on 7/29/23 to perform work on this window to make it more opaque. 3. During the installation day, the installation team was asking me if I wanted the frames to be “picture frame” or if I wanted to keep the original style of the frame of the windows. In addition, the installation team wanted to know whether the outside color of the windows should be white or beige. This was concerning because I went over this in great detail with the sales team. This lack of communication worried me about the quality of the communication of NEXT’s teams. 4. Blinds were supposed to be re-installed after the windows were installed (according to my contract). However, there was a change in the dimensions of several windows: a picture window bookended by two double hung windows were changed to a picture window bookended by two casement windows. Since the dimensions of these windows have changed, I can no longer use the old blinds—I will need to order new blinds to fit these windows. This was not discussed during the sale of the windows. In addition, the old blinds were not installed. The sales manager mentioned that I was charged for this re-installation (since it was in my contract); however, no attempt was made to credit me after I brought this up several times. 5. On 7/1/23 the service manager came to inspect the problems with the windows, and he discovered that one double hung window that was installed was very difficult to open. This required a separate visit from the service team (7/29/23) to perform work on the window so that it could open smoothly. Despite these problems, it took multiple phone calls and sending pictures to the leadership of NEXT Door and Windows to convince them that there were problems. The transparent bathroom window concerns were initially dismissed since “everyone orders that window for the bathroom.” It took a photo before they agreed that there was a problem. Marvin windows are great; however, the hassle and frustrations of working with NEXT make me want to never use this company again. My window installation required 4 visits (6/30, 7/1, 7/29, and 9/2) to have windows installed that were working correctly. Despite this hassle, NEXT offered 2% discount on windows, and seemed to value their own profits over customer experience. I recommend going to [*** Link removed ***] and finding a local company with more skill in communication, installation, and professionalism. It would be worth this effort to avoid the hassle and frustration that come with an installation from NEXT."
D G on September 2023
We as a family would like to take the opportunity to personally thank you for your interest in Berg Roofing and Home Improvements. This is our family’s business of over 50 years and we are proud to be running it in the tradition of our grandfather. We have always strived to offer the very best products and options at a good price. We will explain to you our apporach; which has been tested thousands of times with customers like you. We offer a full line of services: roofing, replacement windows, vinyl siding and insulated vinyl siding, fascia, soffit, gutters and gutter guards systems. We are a professional roofing and siding contractor and we offer the highest quality service at a good price. Don’t cut corners on your most important asset, your home. If you are looking for something a little more, we are the company for you. We offer a competitive price, excellent workmanship, honesty and we are very responsive to you needs. You are our highest priority as a customer. We have a number of crews working in the community, so we are able to meet your scheduling needs. We do not leave jobs until they are finished. We will never start a new job, until the current job is finished. We are also one of the only companies in the area that offers a dedicated service crew. From the initial contact to all follow-up calls, you will experience for yourself how the Berg team always strives to achieve 100 % customer satisfaction. You will be pleasantly surprised by our high level of service. Additional email - customerservice@bergext.com
"John Oros at Berg has been very easy and helpful to work with. We had windows installed 5-7 years ago (Midway vinyl). Cost was very competitive, scheduling and installation was smooth and professional. Recently, we had an issue with hardware on one of the windows and a sliding screen door. John contacted the rep for Midway and he was out within a day. Both were fixed on the same visit with no charge for labor. I would STRONGLY recommend both if looking for windows."
Patrick B on April 2025
We as a family would like to take the opportunity to personally thank you for your interest in Berg Roofing and Home Improvements. This is our family’s business of over 50 years and we are proud to be running it in the tradition of our grandfather. We have always strived to offer the very best products and options at a good price. We will explain to you our apporach; which has been tested thousands of times with customers like you. We offer a full line of services: roofing, replacement windows, vinyl siding and insulated vinyl siding, fascia, soffit, gutters and gutter guards systems. We are a professional roofing and siding contractor and we offer the highest quality service at a good price. Don’t cut corners on your most important asset, your home. If you are looking for something a little more, we are the company for you. We offer a competitive price, excellent workmanship, honesty and we are very responsive to you needs. You are our highest priority as a customer. We have a number of crews working in the community, so we are able to meet your scheduling needs. We do not leave jobs until they are finished. We will never start a new job, until the current job is finished. We are also one of the only companies in the area that offers a dedicated service crew. From the initial contact to all follow-up calls, you will experience for yourself how the Berg team always strives to achieve 100 % customer satisfaction. You will be pleasantly surprised by our high level of service. Additional email - customerservice@bergext.com
"John Oros at Berg has been very easy and helpful to work with. We had windows installed 5-7 years ago (Midway vinyl). Cost was very competitive, scheduling and installation was smooth and professional. Recently, we had an issue with hardware on one of the windows and a sliding screen door. John contacted the rep for Midway and he was out within a day. Both were fixed on the same visit with no charge for labor. I would STRONGLY recommend both if looking for windows."
Patrick B on April 2025
EXPERIENCE THE EXPERT DIFFERENCE! We can help you solve any problem you have with your windows and doors. We are solution driven and enjoy helping homeowners get the right product for their home. Our team has over 60years combined experience in Window and Door Installation. A company you can trust! We offer a lifetime warranty on replacement windows, the best in the industry! Free Estimates - No High Pressure - Helpful Experts
"GREAT service and product! We've used Expert Window & Doors twice now for projects at separate homes and they did a wonderful job. Michael takes great care in ensuring your project goes smoothly. Top notch quality product as well!"
Monica M on August 2024
EXPERIENCE THE EXPERT DIFFERENCE! We can help you solve any problem you have with your windows and doors. We are solution driven and enjoy helping homeowners get the right product for their home. Our team has over 60years combined experience in Window and Door Installation. A company you can trust! We offer a lifetime warranty on replacement windows, the best in the industry! Free Estimates - No High Pressure - Helpful Experts
"GREAT service and product! We've used Expert Window & Doors twice now for projects at separate homes and they did a wonderful job. Michael takes great care in ensuring your project goes smoothly. Top notch quality product as well!"
Monica M on August 2024
In 1986 John Gallagher had one goal – to provide top quality exterior remodeling products and workmanship at a reasonable price along with incredible service before and after the job. Exterior Designers Inc started with and maintains that philosophy and mission.
"I requested quotes and met with a number of companies. By far, I enjoyed meeting with John. He was informative and thorough at our meeting. Given the information provided, and our own research, I also felt as though our values matched up nicely. So much so, that we planned on using EDI services, given the quote was reasonable. However, we were never given our quote. We were strung along by a series of emails, and then received no more responses. I have tried many times to reach out for the quote, and after that, to inquire as to what happened. Again, no response at all. Now, after waiting so long, we have to start the entire process over again, and as it is October, we essentially have no hope of getting a new roof this season. I really hope our current last through the winter. This is entire unprofessional behavior, and I grow so weary of companies that make promises and do not fulfil them. We should at the very least be treated with enough respect to be given an explanation as to why they cannot or will not perform the work."
James O on September 2021
In 1986 John Gallagher had one goal – to provide top quality exterior remodeling products and workmanship at a reasonable price along with incredible service before and after the job. Exterior Designers Inc started with and maintains that philosophy and mission.
"I requested quotes and met with a number of companies. By far, I enjoyed meeting with John. He was informative and thorough at our meeting. Given the information provided, and our own research, I also felt as though our values matched up nicely. So much so, that we planned on using EDI services, given the quote was reasonable. However, we were never given our quote. We were strung along by a series of emails, and then received no more responses. I have tried many times to reach out for the quote, and after that, to inquire as to what happened. Again, no response at all. Now, after waiting so long, we have to start the entire process over again, and as it is October, we essentially have no hope of getting a new roof this season. I really hope our current last through the winter. This is entire unprofessional behavior, and I grow so weary of companies that make promises and do not fulfil them. We should at the very least be treated with enough respect to be given an explanation as to why they cannot or will not perform the work."
James O on September 2021
At Infinity Exteriors, we set ourselves apart through our unwavering commitment to quality, craftsmanship, and customer satisfaction. Our comprehensive services include roofing, siding, windows, and gutters, all delivered with meticulous attention to detail. Our team consists of seasoned Project Advisors, Managers, and Installers who bring years of industry experience, training, and a dedication to high standards, ensuring every project meets our strict quality guidelines. What makes us truly unique is our focus on each customer’s specific needs. We provide honest and free estimates that help homeowners make informed decisions, backed by transparent pricing and detailed project timelines. Infinity Exteriors’ team members are community-centered and customer-focused, often involved in local events, youth coaching, and charitable initiatives. This connection to our communities fosters a deeper commitment to integrity and personalized service. To guarantee the quality of our work, we use premium materials from trusted manufacturers and conduct thorough inspections at every project phase. Our commitment to excellence is further reinforced by industry-leading warranties, giving customers peace of mind that their investment is protected. When you choose Infinity Exteriors, you're partnering with a team dedicated not just to completing the job but to exceeding expectations at every turn.
"We were very happy with Infinity for the recent roof replacement on our home. We used them for our previous siding and gutter replacement with a great experience as well! They were reliable and followed through on the project to be sure we were satisfied."
Heather R on April 2025
At Infinity Exteriors, we set ourselves apart through our unwavering commitment to quality, craftsmanship, and customer satisfaction. Our comprehensive services include roofing, siding, windows, and gutters, all delivered with meticulous attention to detail. Our team consists of seasoned Project Advisors, Managers, and Installers who bring years of industry experience, training, and a dedication to high standards, ensuring every project meets our strict quality guidelines. What makes us truly unique is our focus on each customer’s specific needs. We provide honest and free estimates that help homeowners make informed decisions, backed by transparent pricing and detailed project timelines. Infinity Exteriors’ team members are community-centered and customer-focused, often involved in local events, youth coaching, and charitable initiatives. This connection to our communities fosters a deeper commitment to integrity and personalized service. To guarantee the quality of our work, we use premium materials from trusted manufacturers and conduct thorough inspections at every project phase. Our commitment to excellence is further reinforced by industry-leading warranties, giving customers peace of mind that their investment is protected. When you choose Infinity Exteriors, you're partnering with a team dedicated not just to completing the job but to exceeding expectations at every turn.
"We were very happy with Infinity for the recent roof replacement on our home. We used them for our previous siding and gutter replacement with a great experience as well! They were reliable and followed through on the project to be sure we were satisfied."
Heather R on April 2025
As the nation’s largest full-service exterior home remodeler, we are backed by over 1,000+ Angi Super Service awards and more than one million happy customers. Why? Because we treat each job as an audition. An opportunity to prove ourselves to you. And the results speak for themselves. So make your home all it was meant to be with our unrivaled exterior services. Contact us today for a free, no obligation estimate on replacement windows, roofing, siding, doors, or attic insulation.
"Been trying to get in touch with this company, All my windows seals are broken, Tried texting, calling and emails. No return calls. Windows look terrible. They say Life time warranty, Yeah Right"
Michael L on April 2025
As the nation’s largest full-service exterior home remodeler, we are backed by over 1,000+ Angi Super Service awards and more than one million happy customers. Why? Because we treat each job as an audition. An opportunity to prove ourselves to you. And the results speak for themselves. So make your home all it was meant to be with our unrivaled exterior services. Contact us today for a free, no obligation estimate on replacement windows, roofing, siding, doors, or attic insulation.
"Been trying to get in touch with this company, All my windows seals are broken, Tried texting, calling and emails. No return calls. Windows look terrible. They say Life time warranty, Yeah Right"
Michael L on April 2025
At Excel Windows, we take pride in the fact that we’ve supplied quality home improvement products with exceptional customer service throughout Chicago and the Chicagoland suburbs for the last 42 years. Offering the best in Chicago Replacement Windows, Doors, Siding, Acrylic & Cultured Stone Bath Remodel.
"I would absolutely not recommend this company to anyone looking for windows. I had the most frustrating and lengthy experience. I had a salesman out for a quote in April 2022. I was told windows would be ready for installation in August. I also specifically inquired if my current blinds would fit over the new windows and was told yes. August came and went with no communication. On September 19th I emailed the office expressing concern my windows would not be done before winter and was told they'd be ready in October. I had to constantly call and email to get any sort of appointment on the books. On October 20th, the installers came. I was told it would be a one day job, done around 4:30/5:00pm. Around 3:00pm, one of the installers told me that they ran into 2 issues. 1 glass pane was cracked, so he taped it with duct tape, and 1 sash arrived with the wrong lock. Around 6:30pm, I had to leave and was told that they would have to come back that weekend to finish the rest of the windows. They had to come on the 22nd which was a day we were hosting a huge party and this was a huge hassle. After they finished, I was having issues with the windows latching. The office also said the 1 replacement sash was ready to be installed. On November 4th, they sent Santiago out to the house who, upon inspection, told me that 6 additional sashes had to be replaced. The windows in the kitchen and the bathroom were not locked properly when they were installed which caused them to be very difficult to open and close because they didn't settle properly. The office also had not communicated to him that he should be replacing anything that day. Keep in mind, Excel still had the audacity to send me an invoice during this and I told them I absolutely would not be paying one cent until the job was completed. On December 1st, I had still not heard anything about the 6 replacement sashes. I emailed Leo in the office and expressed my immense frustration that we were in the middle of winter and my windows were still not done. In addition, I had my handyman out to put the window treatments back up and he informed me that they are not able to be secured in the manner they are supposed to be due to the size of the windows. The brackets and screws do not fit. I was going on almost 6 weeks without blinds and now apparently need to find ones that fit these new windows. I also saw reviews online stating other people ran into the same issue where they were not told or told last minute they had to remove and replace the window treatments themselves. He was able to make some adjustments to put them back up, but again, that's more money out of my pocket. On December 7th, Santiago and Dave came out to the house to finally replace the 6 sashes but also discovered 3 of the screens already had holes and needed to be replaced. I found Dave to be condescending during the visit and I asked for a manager to call me. Julie was very kind and apologetic, and she did send me an Amazon gift card for the complications, but it did nothing to ease my frustration. I insisted on an inspection at completion because I did not have confidence in Excel at this point. You could see some sort of felt coming out of the top of one of the replacement windows and the lock mechanism did not align where it should. It would not lock, which I was uncomfortable with from a safety standpoint. I saw from reviews other people ran into this issue as well. My handyman, someone I have known for years and deeply trust, expressed concerns this evening about the quality of the work. The last week of January 2023, I received a call my screens were finally in and to call for an appointment. I called the main contact but did not hear back. The next day, I received a call from the office saying they were trying to schedule an appointment with me; I mentioned I had emailed Leo with no response and was told Leo no longer worked there. Ok, but how was I supposed to know that? Santiago came to install the new screens on January 24th and before he left, asked if I wanted to make final payment. I said that I wanted a final invoice from the office first. 2 hours later, I got a call from the office for final payment again. The next day, another call. I could not BELIEVE their nerve to be in such a rush to receive their final payment when I had to wait 9 months for this whole debacle to end. I am dismayed at how terribly this whole installation has been handled. Based on recent reviews, I see that other people are having the same issues I was including limited support from the office and zero communication unless I reached out first. Even though I have tried my hardest to confirm and follow up, I somehow still end up being told the wrong information. For the thousands and thousands of dollars I spent for such a huge home improvement project, I really wish I would have gone with another company. The only bright points were the complete professionalism and kindness from Santiago and Julie."
Courtney H on February 2023
At Excel Windows, we take pride in the fact that we’ve supplied quality home improvement products with exceptional customer service throughout Chicago and the Chicagoland suburbs for the last 42 years. Offering the best in Chicago Replacement Windows, Doors, Siding, Acrylic & Cultured Stone Bath Remodel.
"I would absolutely not recommend this company to anyone looking for windows. I had the most frustrating and lengthy experience. I had a salesman out for a quote in April 2022. I was told windows would be ready for installation in August. I also specifically inquired if my current blinds would fit over the new windows and was told yes. August came and went with no communication. On September 19th I emailed the office expressing concern my windows would not be done before winter and was told they'd be ready in October. I had to constantly call and email to get any sort of appointment on the books. On October 20th, the installers came. I was told it would be a one day job, done around 4:30/5:00pm. Around 3:00pm, one of the installers told me that they ran into 2 issues. 1 glass pane was cracked, so he taped it with duct tape, and 1 sash arrived with the wrong lock. Around 6:30pm, I had to leave and was told that they would have to come back that weekend to finish the rest of the windows. They had to come on the 22nd which was a day we were hosting a huge party and this was a huge hassle. After they finished, I was having issues with the windows latching. The office also said the 1 replacement sash was ready to be installed. On November 4th, they sent Santiago out to the house who, upon inspection, told me that 6 additional sashes had to be replaced. The windows in the kitchen and the bathroom were not locked properly when they were installed which caused them to be very difficult to open and close because they didn't settle properly. The office also had not communicated to him that he should be replacing anything that day. Keep in mind, Excel still had the audacity to send me an invoice during this and I told them I absolutely would not be paying one cent until the job was completed. On December 1st, I had still not heard anything about the 6 replacement sashes. I emailed Leo in the office and expressed my immense frustration that we were in the middle of winter and my windows were still not done. In addition, I had my handyman out to put the window treatments back up and he informed me that they are not able to be secured in the manner they are supposed to be due to the size of the windows. The brackets and screws do not fit. I was going on almost 6 weeks without blinds and now apparently need to find ones that fit these new windows. I also saw reviews online stating other people ran into the same issue where they were not told or told last minute they had to remove and replace the window treatments themselves. He was able to make some adjustments to put them back up, but again, that's more money out of my pocket. On December 7th, Santiago and Dave came out to the house to finally replace the 6 sashes but also discovered 3 of the screens already had holes and needed to be replaced. I found Dave to be condescending during the visit and I asked for a manager to call me. Julie was very kind and apologetic, and she did send me an Amazon gift card for the complications, but it did nothing to ease my frustration. I insisted on an inspection at completion because I did not have confidence in Excel at this point. You could see some sort of felt coming out of the top of one of the replacement windows and the lock mechanism did not align where it should. It would not lock, which I was uncomfortable with from a safety standpoint. I saw from reviews other people ran into this issue as well. My handyman, someone I have known for years and deeply trust, expressed concerns this evening about the quality of the work. The last week of January 2023, I received a call my screens were finally in and to call for an appointment. I called the main contact but did not hear back. The next day, I received a call from the office saying they were trying to schedule an appointment with me; I mentioned I had emailed Leo with no response and was told Leo no longer worked there. Ok, but how was I supposed to know that? Santiago came to install the new screens on January 24th and before he left, asked if I wanted to make final payment. I said that I wanted a final invoice from the office first. 2 hours later, I got a call from the office for final payment again. The next day, another call. I could not BELIEVE their nerve to be in such a rush to receive their final payment when I had to wait 9 months for this whole debacle to end. I am dismayed at how terribly this whole installation has been handled. Based on recent reviews, I see that other people are having the same issues I was including limited support from the office and zero communication unless I reached out first. Even though I have tried my hardest to confirm and follow up, I somehow still end up being told the wrong information. For the thousands and thousands of dollars I spent for such a huge home improvement project, I really wish I would have gone with another company. The only bright points were the complete professionalism and kindness from Santiago and Julie."
Courtney H on February 2023
Russell Armstrong founded Chicago Window guys with one goal, deliver a great product with excellent installation at an amazing price. For year’s, Russ noticed that other window companies were overcharging and not delivering excellent service. This is evident if you simply look at the reviews of many of the window companies in Chicago. Nothing is more important for Chicago Window Guys but to ensure that you get a great deal on the best windows for your home. With over 25 years of home improvement experience, we look to help you get the right windows, installed by the best people, for the best price. The most expensive windows you can buy are the ones you have to install twice. We enjoy educating our clients on the different options available for their home. Don't be pressured into buying windows you don't need or more important you can't afford.
"I had a full house window replacement and sliding door replacement. They were very straight forward about the whole process. The cost was great and the installers were prompt and did awesome work. We had a few rotted pieces of wood on the house and they replaced that right away. Awesome work and company."
edward s on March 2025
Russell Armstrong founded Chicago Window guys with one goal, deliver a great product with excellent installation at an amazing price. For year’s, Russ noticed that other window companies were overcharging and not delivering excellent service. This is evident if you simply look at the reviews of many of the window companies in Chicago. Nothing is more important for Chicago Window Guys but to ensure that you get a great deal on the best windows for your home. With over 25 years of home improvement experience, we look to help you get the right windows, installed by the best people, for the best price. The most expensive windows you can buy are the ones you have to install twice. We enjoy educating our clients on the different options available for their home. Don't be pressured into buying windows you don't need or more important you can't afford.
"I had a full house window replacement and sliding door replacement. They were very straight forward about the whole process. The cost was great and the installers were prompt and did awesome work. We had a few rotted pieces of wood on the house and they replaced that right away. Awesome work and company."
edward s on March 2025
It’s usually better to repair damaged interior doors and replace damaged exterior doors, but it depends on the type and extent of the damage. Damage to interior doors won’t threaten your home’s security, so if a repair or partial replacement of only the door (not replacing the door frame) is possible, that route should save you some money. Damage to an exterior door can compromise your home’s security, so it’s often better to replace it entirely, especially if there’s frame damage. You can ask your door installer which course of action is best for your situation.
The average cost to install a door is around $1,100, but you could pay anywhere from $150 for a hollow-core interior door installation up to $2,000 or a high-end exterior door installation. There are a few cost factors to consider to get an accurate price, including whether your wall opening exists, the type of door, the quality and security of the door, whether you need to replace the frame, and the door size. You can expect to pay $150 to $700 for a standard 36-by-80-inch door and between $400 and $1,600 for an 80-by-48-inch door.
If you’re replacing an interior door, it’s best to get the work done in the summer or winter, as door installation professionals are the least busy during these seasons and might charge lower labor costs based on the decreased demand. You can also potentially save money by hiring a professional to install your exterior door during these seasons, but most homeowners wait until the spring or fall so that the extreme temperatures don’t put added strain on their HVAC systems while the door is being added or replaced.
Door installation usually takes three and four hours, including removing the old door and frame, fitting the new door and frame in place, shimming it to make sure it’s perfectly level, and making adjustments to the hinges and locking mechanisms to ensure proper functionality. A door-hanging professional can replace an interior door in between one and two hours. Door installation will take significantly longer if your installer needs to create a wall opening, and it can take less time if the existing door frame remains.
It’s possible to install a door yourself if the wall opening already exists, but the work is rather complicated, and a professional installation is usually well worth the investment. For your door to work and close properly, you’ll need to shim and level the door frame in your wall perfectly, which can be difficult. Additionally, we recommend you always hire a professional door installer to place an exterior door, as mistakes during the installation process can lead to poor security for your home.