Get matched with top heating and air conditioning pros in Calumet Park, IL

"Jerry was quickly able to get the parts and repair our furnace during an extremely cold week and his busy schedule. Followed up the next day to confirm everything was working."

"Very fast and good work ,jobs well done "

"They really care about their customers and do their best to provide you what you need without breaking the bank. I was in a tight spot and they really helped me out. They were honest, professional, and so courteous. Didn't leave a mess, they cleaned up after their work was done. Can't say enough good things about this company. I pray they get all the business possible from my little review."

"Donnie seems to care about the customer and not just take your money and run. Price is reasonable to any other estimate. Glad I went with them."

"Michael Jasper was very responsive. He communicated clearly and was able to do the work within a few days. He explained what he was doing and advised against some unnecessary work. We will definitely call on him again for next year's maintenance."

"The technician was very professional and respectful of my home by removing and/or covering his shoes as needed. He kept me informed about his progress and issues he found as he continued his work. The furnace is very old, so he conducted research, determined the problem, got the needed parts and completed the job for a reasonable cost. I would definitely use his services again. 5 stars!"

"It was wonderful and absolutely wonderful from start to finish and follow-up. Many thanks Direct Improvements ,LLC, TJ and Charles. From initial call to accepting the proposal installation and follow-up where done with professionalism and integrity. And fyi, I called another local business. and was told I must make appointment for sales pitch to our wait window. Direct Improvements installed my air conditioning in record heat two days before the other sales pitch was scheduled. Direct Improvements, LLC is a reliable company to handle your home improvements. Job well done, Lynn."

"My experience with this company was not so great. We called them on a Thursday afternoon to come out and look at our furnace which was dripping water. I was thrilled when they said they could come out that same day. The tech arrived and diagnosed our issue very quickly, but the part had to be ordered so they would have to come back the next day to install it. The part was called a collector box and it basically is a large rectangular piece of plastic housing with a gasket that collects condensate. It was leaking from both bottom corners. He quoted us $800 to replace it. I thought that price was kind of steep, but whatever, sure go ahead and get our heat working. The part arrived the next day and the same tech from the previous day arrived shortly after to install. This is where things start to go downhill. After he gets it all buttoned up, he announces that the new collector box didn't come with an exterior gasket. He claimed he couldn't remove the old gasket from the old collector box because it was too deteriorated. The manufacturer doesn't sell the gasket separately, but he'd be willing to replace our perfectly functioning motor (which comes with a new gasket which is what we really needed) for the low low price of $1900 additional dollars. Better yet, he suggested we replace our whole furnace for somewhere in the neighborhood of $6000. He even offered us financing with a monthly payment plan! So an $800 repair has suddenly ballooned into $6000. Something didn't seem right so I did a quick Google search, found the schematic for our furnace, located the part number for the gasket and ordered it online. THE PART COST $6.00!! We advised the tech that we were not prepared to spend such a large sum of money and to please put the old collector box back on our furnace and leave. As it turns out, it was NOT the collector box that needed replacing. The box itself was in great condition. It was the INTERIOR gasket that had worn out and was leaking water. The EXTERIOR gasket that goes between the motor and the collector box did not even need replacing. However for 6 whole dollars plus shipping, we received both gaskets for our unit and our 8 year old furnace is working great now with no leaks. Also the motor that they quoted us $1900 to replace unnecessarily, only cost $125 on the same website brand new with the gasket. I understand there are labor costs involved with any repair, but Christ! And here's the kicker, it's been more than a week since this whole fiasco took place and they haven't refunded our money as of yet. Matter of fact, there was a new charge from them that appeared on our credit card statement today. May have to fight it through the credit card company, who knows. Our basement has constant video surveillance so this was all captured on video. Needless to say, we will not ever call this company again to repair anything and could not in good conscience recommend their service to anyone. Proceed at your own risk."

"Great price and very informative and helpful technician."