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"I am leaving a review before the work is even started. I received a quote from another company and scheduled the work. When they showed up, they tried to triple the cost. I told them to get out of my house. I then called Rooter Pro Plumbing to come out and give me a quote. Jerimey Jackson came out and looked over the situation and then put me on a conference call with the owner. They agreed to match the quote I received from the other company even though it was seriously underbid. They are a great company to work with. They are scheduled to come out this week to start the project. I would highly recommend a company with such integrity in the employees and the owner. I look forward to working with them."

"I am extremely upset and disappointed with the service provided by Alec, who initially contacted me through Angi List regarding a tree removal project at my residential property. On Monday, April 7, 2025, Alec visited my home and quoted me $2,000 for the removal of three trees, complete stump grinding, debris removal, and area cleanup. We agreed on a scheduled service date of Wednesday, April 9, 2025. On Tuesday, April 8, Alec called and asked to come early due to a cancellation. I declined because I needed to notify my neighbor. He came on the originally scheduled date, cut down the two trees, but only hauled away half the debris and did absolutely nothing to the stumps. He claimed to have applied a chemical that would decompose the stumps in three days and promised to return with help to complete the work. Alec then changed the total price to $1,800 because only two trees were cut. Despite my reservations, I paid the full $1,800 based on his promise to return on Friday, April 11, to: • Remove the remaining debris that was pushed into the woods, • Properly grind and remove the stumps, • Clean the area, • Repair the lawn with grass seed damaged by his equipment. Since then, Alec has been unreliable and unresponsive. I reached out multiple times via calls and text. He responded briefly, saying he was under a truck and would call back, he never did. On Saturday, April 12, I followed up again. He replied via text that he was dealing with truck issues and would return late Monday with help. That also did not happen. I had my son contact Alec from a different number, and he answered. Once Alec realized it was about the unfinished work, he quickly rushed off the phone and he said he would come on April 17. That date also passed without any response or action from him. Despite repeated calls and texts, I have been completely ignored. As of today, the job remains half-done. The stumps are untouched, debris is still scattered, and the lawn is damaged. It will now cost me an additional $1,200 to complete this time-sensitive project properly. This experience has been extremely frustrating and unprofessional. I am requesting a full refund of the $1,800 due to failure to deliver the agreed-upon services and for the stress, inconvenience, and additional financial burden this has caused."

"Called and they showed up first thing the next day. They’re fast, reliable, friendly and extremely knowledgeable they taught me all about my system and had my septic flowing like new!!! 10/10 will definitely be calling them for all my septic needs!!!"

"We had a leaky bathroom sink faucet that home DIY efforts couldn't fix. Johnson Plumbing fixed the leak and cleaned up afterwards. Scott, the plumber, was very friendly and personable. He was knowledgeable and knew exactly how to fix the faucet."

"Excellent! They are Very trustworthy and knowledgeable."

"Timely,professional, courteous"

"I contacted Mr. Franklin for what I thought was regular maintenance. I had never had the septic pumped before and was unsure where the tank was located as there were no visible indication of the piping. Mr. Franklin poked around but could not locate the piping so he contacted the County Health Department and obtained a copy of the blue print outlining the location of the septic tank. Turns out the line was inactive and the tank did not need to be pumped. After all the trouble Mr. Franklin went through between the drive out here, the hour he spent poking around trying to find the septic tank and waiting for the county to call back, he refused to accept any money from me. He would not even accept a trip charge. In a world were honesty just doesn't seem to exist anymore, it is so good to know that there are still trustworthy businesses out there! Mr. Franklin's knowledge of what to look for toppled with the time he took just to educate me is just priceless! I wish all businesses was like Franklin Septic!"

"Did not put electrical outlets and switches back on wall that was treated which caused inspection failure. Would not come back to finish, said they can?t touch electrical but they took it off. Made no effort to rectify."

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"KE Mechanical is reliable, they are available 24/7, they are quick to respond and never complain about any issues."