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"This is a follow up to my prior review of Alpha Foundations. After reading my initial review, Alex (The General Manager) conctacted me to chat about my experience. I left the conversation with a better understanding of the initial inspection process and thoroughly impressed with the overall customer service of everyone I came into contact with at Alpha. From the sales team, field techs and management, my customer service experience was top notch. It's obvious to me that customer service and satisfaction is at the top of their priority list and it resonates througout the organization. Although I experienced a very minor issue with the initial diagnosis of the problems my property was having, I wouldn't hesitate to hire them again in the future and would recommend them to friends and family."

"No pressure salesman walked us through a detailed plan with different options to suit our needs. They did all the preliminary work such as permitting before arriving to complete the job, they were communicative and punctual. The crew was great, completing the work earlier than scheduled and providing informative details along the way keeping us comfortable with the process. They were cautious with the delicate work of leveling to ensure no damage to the tile or drywall and left no “construction mess” behind. Very happy with this company overall."

"The first red flag is representing himself as Steve Perez on Angi’s list when in fact his name is Ziv. There’s the hard sell and false promises (finish a kitchen remodel in 5-6 weeks) when it took 4 months. Unprofessionalism is an understatement. He communicates through texting like a teenager and screams at the client when in fact errors are his fault or his sub-contractors. We provided appliance specs very early in the process and the electrician still made errors for which Ziv wanted us to pay for. The cabinets delivered were incomplete which he blamed on us. He demanded a final payment and threatened to put a lean on our house when the work was incomplete per the contract. Then Subs starting calling demanding payment which was resolved after we provided cashed checks to Sonart Construction. Don’t believe what I say. Read the BBB review complaints for a well-deserved F rating."

"Ultra Fencing started the project with several issues to occur throughout the project. 1) The first issue to occur was when their contractor came to dig the holes in which the damaged FPL lines and AT&T fiber optic line which put my neighbors electricity. 2) The second issue was that the holes were dugout were not done right ; the posts were set incorrectly and the holes were not in a straight line around the perimeter of my property (I have photos and videos throughout the process). 3) The third issue was the gate door was delayed due to door maker needing to leave the country and I was give a temporary door with no locks or a sense of security to my backyard/home. 4) Inspectors from the Miami-Dade County came two separate times and the fence failed inspection; the fence was wobbling, the aluminum posts were not installed. The inspector spoke with the company and told them they needed to put the aluminum post and concrete in the PVC posts which they failed to do. This is all documented on the permit. 5) The owner of Ultra Fencing, Lazaro Torres, was extremely unprofessional and never communicated to me about when the project would be completed, nor when the fence workers would arrive to my home. I attempted several phone calls, texts and emails to get in connect with him with the failed inspections and I never got a call back. 6) Lastly, his workers showed up April 15th.2024 at 10:30 am to remove the fence without my knowledge. It made me extremely uncomfortable and had to put my daughter in a position to speak to the workers about not starting the removal until I had clear written consent from Lazaro by text to continue with the work. I am honestly so disappointed in my experience with how this went after going through all the proper channels to get my fence done right. I now have no fence and lack of privacy and security worries me."