Ultra fence inc

Ultra Fencing started the project with several issues to occur throughout the project. 1) The first issue to occur was when their contractor came to dig the holes in which the damaged FPL lines and AT&T fiber optic line which put my neighbors electricity. 2) The second issue was that the holes were dugout were not done right ; the posts were set incorrectly and the holes were not in a straight line around the perimeter of my property (I have photos and videos throughout the process). 3) The third issue was the gate door was delayed due to door maker needing to leave the country and I was give a temporary door with no locks or a sense of security to my backyard/home. 4) Inspectors from the Miami-Dade County came two separate times and the fence failed inspection; the fence was wobbling, the aluminum posts were not installed. The inspector spoke with the company and told them they needed to put the aluminum post and concrete in the PVC posts which they failed to do. This is all documented on the permit. 5) The owner of Ultra Fencing, Lazaro Torres, was extremely unprofessional and never communicated to me about when the project would be completed, nor when the fence workers would arrive to my home. I attempted several phone calls, texts and emails to get in connect with him with the failed inspections and I never got a call back. 6) Lastly, his workers showed up April 15th.2024 at 10:30 am to remove the fence without my knowledge. It made me extremely uncomfortable and had to put my daughter in a position to speak to the workers about not starting the removal until I had clear written consent from Lazaro by text to continue with the work. I am honestly so disappointed in my experience with how this went after going through all the proper channels to get my fence done right. I now have no fence and lack of privacy and security worries me.

The service was wonderful and great. The price was fair, and they did the job in less than 1 day. They did a very clean job, and they left the area clean, I am very happy with the service.