Paid $300 for 2 people for 3 hours. Arrived home to find only 2 people there - supposedly 1 had just left, which I find hard to believe. The house started clean, as it was a move-in deep cleaning I requested. I had specified exactly what “deep cleaning“ I needed. When I saw the house in day light the next day, it was clear nothing had been done aside from the one bathroom they ran and did when I came in. Nothing I specified had even been touched. There was still dust bunnies and dirt on the floor. When the movers came the next day, we were slipping around bc the film on the floor had not been mopped. After I sent photos to demonstrate my concerns, I was told they’d send someone back out. I told them it would be a bit because I had to unpack first (between FT work, 2 hours daily commute, and parenting). When I called back to schedule my redo, they said it had been too long so they’d only give me 1 hour. If you want to just give away your money for no service, they can help with that. If you want your house cleaned, find a different company!!!
Description of Work: Deep move-in cleaning.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Diane D.
03/2012
2.0
house cleaning
+ -1 more
Overall, a waste of time and money. Had to clean after them. Two cleaning people didn't find it necessary to clean the tile walls in my bathrooms. They did not touch the wooden blinds. Or wipe down the A/C vent in the kitchen. It is unacceptable to have to 'clean' after the expensive cleaning people have just left.
Description of Work: Called Merry Maids who simply acted as a referral service for a company in West Palm Beach, Fantastic Maids. I would stay away from both of them. Expensive, inferior cleaning service. One of the "team" was 35 minutes late arriving and their vacuum was the most inept piece of equipment imaginable.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$140
Ann C.
03/2011
4.0
house cleaning
+ -1 more
They were fair. I never got a followup call, if I ended up wanting to use them again or anything like that and I had specifically asked about that. I told them I would like to have a followup call so that we can decide whether I would like to have them come in monthly, weekly, or just occasionally. I never heard a word from them. They just did the job. The price was little expensive. I would not use their service in the future.
Description of Work: I used Merry Maids service to do the house cleaning. I last used their service in November.
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Service Categories
House Cleaning
FAQ
Merry Maids of Lantana is currently rated 2.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Merry Maids of Lantana accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Merry Maids of Lantana offers free project estimates.
No, Merry Maids of Lantana does not offer eco-friendly accreditations.
No, Merry Maids of Lantana does not offer a senior discount.
Yes, Merry Maids of Lantana offers emergency services.
Yes, Merry Maids of Lantana offers warranties.
Merry Maids of Lantana offers the following services: Housecleaning and maid service.