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"He was excellent."

"Exellence Services"

"Very helpful and prompt"

"DO NOT USE THIS COMPANY Dealing with AAA Amazing Air (owner/operator Ken Schuler and Mike) was an 8-month nightmare. I wish we could leave "0" stars. AAA was increasingly unprofessional and obnoxious, didn't handle the permits properly, and refused to service our Trane ac unit on several occasions unless we paid them, although we had a year of free labor. AAA installed two ac systems, one on Sept. 20, 2023 and another on Dec. 6, 2023 because the 1st system kept breaking. Both systems had identical problems after being installed. In Oct., the 1st ac system began having problems. Between Oct. and Dec., 5 major parts were replaced and we were without air for at least 10 days. Ken missed 14 appointments, 9 of which he just didn’t show. My wife and I were very frustrated and demanded that we stop getting parts for our new system. We also told Ken in Dec. that he was no longer allowed on our property because of what my wife and I both observed on multiple occasions. The 2nd ac system was installed on Dec. 6. In Mar., we started having the same problems. When I called, Ken and Mike said we weren't a priority because they don't make money from servicing units, just installations. We spent another 8 days without air and a part was replaced. Mike also tried to sell me an "optional part" for $410. In Apr., the same problems began again. Another 3 days without air. Mike then tried to convince me that the problem was inside the house and quoted me $1,900. Ken began telling us “If you want us to come out it’s is $150 service call.” He later texted “I do not think you are understanding there is something wrong with your unit that is not under warranty. In order to fix the problem you’re going to need to pay money.” How could there be a problem with a 4-month-old new unit that wouldn't be covered by the warranty? On May 25, we found a puddle inside under the air handler. An AAA tech who came out had dislodged the drainpipe and the float switch on the air handler failed. There was water damage to 2nd floor under the air handler and to the 1st floor ceiling. I texted Ken. He told me that no one would come out that day (even though they supposedly have 24hr emergency services), but if they did eventually come out, they would charge us. Ken eventually offered to have a company of his choice fix the damage. We said no. Ken then offered to have a contractor come out and give us an estimate. AAA would then give us the money and we could choose who we wanted. But when we accepted, Ken sent a picture of the water damage to his contractor who responded it would take only $125 to repair. Ken said he would give us the $125 if we also signed a form taking away their responsibility from any problems with either unit. We said no. Regarding the required permits, AAA didn't get one for the 1st ac system. For the 2nd system, Ken told us they applied for the permit and that the county would contact us for the inspection. We never heard from the county. I texted Ken and Mike three times and received three different stories. I checked the county's permit website on May 22; AAA did not request a permit until Apr. 5 AAA never followed up to get their work inspected and their insurance expired on Apr. 10 according to the Permit Dept. This means that unless AAA takes care of their responsibility, my wife and I will have to pay $75 to take over the permit to get the inspection done. Because of the constant problems with AAA, we got in touch with Trane's Consumer Relations Escalation Department in April. Our representative suggested we have an authorized Trane dealer inspect our unit and send the findings to Trane. Pride came out and fixed multiple problems and even removed a bottle of spray glue that was left inside the unit. Pride also discovered and fixed the main problem: AAA didn't wire the inside unit to work properly with the outside unit. The $2,300+ Mike recommended had nothing to do with the constant problems. Because of what Pride found and Trane's concern for their reputation, Trane reimbursed us 30% of the labor costs we paid to Pride. Update 9/19/24 DO NOT USE THIS COMPANY- Update We ended up having to take over the permit and pay $75. Also, because AAA used a 4 ton air handler with my 5 ton outside unit, the air handler speed has to be set to maximum. The air handler is very, very loud and costs much more to run. Last, Ken Schuler texted me on Aug. 28 telling me that he had been gone for 7 months and to call him so we can come to "some kind of a happy solution." 7 months... more like 2... Ken and I last texted with each other on June 21. He knows everything. On Aug. 30, Aug. 31, and Sept. 1, I reached out to him to talk. On Sept. 4 he told me that he was "swamped." He never called back. Warning to others: according to the Palm Beach County Planning, Zoning, and Building Dept. website, his certificate is expired and he has not had general liability insurance since 4/10/24. According to the dept., he can't request permits, which are required by code in, and is working without general liability insurance."

"Removal and installation went smoothly. Mike estimated the project would take 8 hours and his team finished well within Mike's expectations. Mike sold me an AC System with the tonnage I needed for my home and nothing more. The air handler is in the attic and the old system was falling apart. The AMPLUS team cleaned up the space and the nearby duct work. I have white walls beneath the attic access and there was some smudges on the walls and attic cover from the work. Mike's team cleaned up the walls and attic cover. My only suggestion is that all tradesmen in any industry wash their hands when work is completed and before cleanup. Homeowners expect to see their home left the way it was found. AMPLUS made the effort to do just that! I'm very happy with my new Rheem AC and to know I have a reliable AC company now but I don't expect to see them until I call for regular maintenance!"

"Mi esposo y yo quedamos muy satisfechos con el servicio de air de AIR ON THE WAY SERVICE LLC fueron increiblemente rapido y eficiente. Muy profesionales, con experiencia sobre el problema que tenia con mi aire acondicionado, Si necesitas ayuda con tu problema de aire , la verdad que te lo recomiendo son muy buenos y honestos."

"Worst firm ever. The owner Direct Cooling, a crude, uneducated slob named "Frank" is a Trump Conspiracy Theorist and a crook : During a recent installation of a HVAC unit we purchased from Frank, he weirdly showed us some doctored pictures of a "school exam" on his phone, that were making the rounds in MAGA-Land as somehow inappropriate - We immediately pointed out these were debunked, doctored pictures promoted by (fake) Fox News, as he tried in vain to convince us to believe his MAGA Misinformation BS was for real. He also became visible upset on the job site. Months later, when the HVAC unit Frank sold us and installed broke down, he *refused* to service the unit ever again, claiming his firm was "too busy" to provide support and warranty service as promised, and illegally breaking the contract to stand behind the expensive HVAC unit we bought directly from Direct Cooling and Frank. There are too many excellent AC providers to take your chance on this one. STAY AWAY FROM THESE CON ARTISTS / AMERICAN TRAITORS AT ALL COSTS."

"Very professional, knowledgeable, reliable, with a quick response time. The price was fair and I am very happy with the work that was done. Would definitely recommend Supreme Air Mechanical, and I will use them for all my air conditioning needs."

"Excellent. Great workers. Attentive to detail. Good communication. No surprises or disappointments."