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"Quick, one day service, cleaned up after, friendly they even double checked with us before installing safety handles and shelves to make sure they were exactly where we wanted them."

"Had my bathroom redone and it came out beautiful. The whole process was seamless and the communication was excellent. Will use again for future projects!"

"Mike and his crew were wonderful, knowledgable, professional and efficient. The quality of the work was outstanding and the whole process was smooth and easy! Can’t recommend them highly enough!"

"I'm amazed of how my shower upgrade turned out. I still can't believe cts creation finished in one day. I recommend cts creation to anybody and everybody. They killed it!"

"Excellent. He showed up promptly and persevered on a difficult situation. All well now. He cleaned up very well. I am very happy and while it can be trying to go through something like this, Alex is positive and skilled and he did a masterful job."

"We had been planning a basement remodel for almost ten years. Our basement was a large, cold, and dim space that, in our minds, was underutilized square footage in our 1950s ranch. After looking through past work and meeting Chris in person, we entrusted Dynamic Basements Plus to bring our dream basement plan to life. Chris and his crew worked with us throughout the process to make optimal design and layout decisions, make crucial choices for electrical and plumbing, navigate the inspections and give us as much basement as we could get for our budget. We were impressed with Chris's attention to detail and willingness to go above and beyond to make things right. While we did go a little over budget, the choices we made improved the original plan and were lifestyle design decisions. Basement remodels are no short-term project. Over the several months and different phases, Chris's crew was polite, on-time, and maintained a clean environment. My son even grew a fondness for Chris, giving him hugs when he'd arrive and missing him when the project was complete. We are thrilled with our new basement. We now have a warm, cozy, and well-lit place to work and relax and the kids have a space all their own to play. It's almost like having a new house. We enthusiastically recommend Dynamic Basements Plus."

"Very professional and personable! They were very detail oriented and did the job in a very reasonable time. They made sure that everything was to how we wanted and explained everything. Would absolutely use them again with some other work in the future!"

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"This company is fabulous. Renald and his workers gave a great estimate, and did the job flawlessly designing and executing the building of my exquisite patio. He met us at the supply house to help us pick out materials, he took a personal interest. Beside our beautiful patio, I had him redo our fireplace which looks like a work of art! And since the chimney needed some attention, they fixed some problems with the chimney. All work was beautifully done. I recommended this company to friends of mine, and they hired Renald and his crew and got back to me as to how terrific they found his work and the ease it was to work with them. This is how things should be....attention to detail, quality craftsmanship! I'm happy I could submit this review!"

"My house is close to 100 years old. It has a lot of issues that took some creative construction problem solving. Mick was able to tackle each project and my house is beautiful as a result! Mick is hard working, pleasant and very skilled. I would recommend him in a heartbeat!"