This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Our specialty is Kitchen,Bath,Basement and attic. We get to help people build their homes which is something we value above all else. I am an owner-operated business with 25+ years' experience. We take on any small or large project you may have.
Went smooth, the guys were clean, on time and knew what they were doing, all details were explained & gone over before they started, very satisfied with the final result. Would definitely hire again.
Description of Work: one day shower
Rating Category
Rating out of 5
Yes, I recommend this pro
Zach T.
08/2024
5.0
home remodeling
+ -1 more
I'm amazed of how my shower upgrade turned out. I still can't believe cts creation finished in one day. I recommend cts creation to anybody and everybody. They killed it!
Description of Work: bathroom
Rating Category
Rating out of 5
Yes, I recommend this pro
Rob B.
08/2024
5.0
home remodeling
+ -1 more
Great attention to detail Dustin and his crew were very punctual worked really hard to get job done on time. I will definitely be using them in the future.
Description of Work: bath
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janine Basement Y.
08/2024
5.0
home remodeling
+ -1 more
So amazing. 1 day they did my entire shower! Flawless experience! Highly recommend
Description of Work: bathroom
Rating Category
Rating out of 5
Yes, I recommend this pro
chris V.
07/2024
5.0
home remodeling
+ -1 more
Dustin and his crew were very profesional and did an amazing job with our kitchen. Me and my wife are extremely happy with the whole experience ! We are so appreciative for the craftsmanship ,reliability and effort that was put into making our dream kitchen become reality!! We highly recommend this company and look forward to future projects in our home.
Description of Work: Remodeling - Kitchen & Bathroom
They did awesome work very happy with the basement and the waterproofing and also have them hired for another job as well
Description of Work: Remodeling - basement and outside waterproofing
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Connecticut Custom Creations
Thank you so much!
Robin S.
07/2024
5.0
home remodeling
+ -1 more
Fabulous, communication was great, work very professional, crews top notch. Would and will hire Dustin, Lincoln (crew) and Bes again. Highly recommend!! Love our new kitchen! 💜 Thanks to all 😊
Description of Work: Remodeling - Kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Connecticut Custom Creations
Thank you so much for the review! Your kitchen is awesome!!!!
It was a pleasure working with Justin and his team. The work was done on the date/time scheduled. All work, materials and costs were discussed up front. Work was thorough and professional. The crew was punctual and courteous.
Description of Work: deck and window waterproofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,825
Response from Connecticut Custom Creations
Thank you so much for your feedback. It was our pleasure to work for you sir!
Jim A.
07/2024
1.0
remodeling
+ -1 more
We hired CTC Creations to renovate our kitchen after reading multiple positive reviews, and we had high hopes for the work Dustin and his team were going to do based on our initial discussions. While Dustin communicated promptly and seemed responsive to our needs initially, unfortunately right after the contract was signed and deposits paid, his initial work and behavior related to our project became very problematic… We encountered multiple issues: Not only did he take advantage of us financially related to an initial electrical project that his sub-contractor did for us (charging us over $400 an hour a simple outlet swap out), but he demonstrated a lack of knowledge on basic construction elements such as how to install a replacement window and LVP flooring, and most disconcerting, he is now refusing to return ANY of $4,000 deposit we have given him, telling us that we will need to hire him in order to get our deposit back. When we tried to resolve the issues, he refused to be reasonable and instead assessed multiple cancellation fees as well as a restocking fee for supplies he had not purchased. We are very unhappy with how we have been treated, and are disappointed with how he and his partner have refused to acknowledge any of these issues and are now inappropriately refusing to return the unused deposit funds.
Description of Work: Kitchen renovation project, including removal of existing cabinets, installation of new cabinets, installation of new flooring, installation of replacement windows, and more
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$25,000
Response from Connecticut Custom Creations
Sorry to hear about your experience. Here at CTC Creations llc we do not haggle prices on work already completed. We walk your project, bid the entirety of the job & if we come to an agreement we proceed with the agreed upon work. In addition we do not work hourly, we are not handy men. We are competitive with our pricing & work with our customers to find a price point fair for their personal install. Walking our guys around your property to do tasks that are not included on our invoice is not allowed, we do not do free work. When time, labor & material is involved it most definitely cost money to complete any & all tasks unless you & the owner of our company agreed otherwise & it is documented contractually. Per our contract we are obligated to complete your agreed upon work as well as you are obligated to pay per completed task. We are completely transparent. We work very closely with our customers to provide exactly what they want but Do Not allow the customer to change our scope of work mid project to involve a bunch of “freebies”. As far as your $4000 down payment is concerned you were pay by task. We did chimney work, design, electrical work, multiple consultations, administration work, permitting, specs for your replacement windows (which we were not contracted to do) & purchased over 3k in material all in which we provided the receipts to show purchase. We went over & beyond for you only to be terminated because we had to draw the line in the sand. Again, I am sorry for your experience & wish you a happy day.
Ms Chris M.
06/2024
5.0
roofing, home remodeling
+ 0 more
They did a outstanding job. They even cleaned up everything after the jobs were completed. Highly recommend 👌
Description of Work: Remodeling - Kitchen & Bathroom, Roofing
Rating Category
Rating out of 5
Yes, I recommend this pro
Michelle K.
04/2024
5.0
electrician, remodeling, interior painters
+ 1 more
We are so happy with the finished project designed and completed by Ctc Creations LLC. Dustin, Lincoln and all the work crew were fantastic. They listened to our idea and succeeded beyond our expectations. They paid attention to detail and it was apparent in their craftsmanship. They were respectful of our home, and every day left the worksite spotless. We would definitely hire them again for a future project.
Description of Work: new entertainment center
Rating Category
Rating out of 5
Yes, I recommend this pro
Francisco A.
09/2023
5.0
remodeling
+ -1 more
fast work and exemplary quality
Description of Work: fast work and exemplary quality
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alex Y.
09/2023
5.0
home remodeling
+ -1 more
"I am delighted to share my exceptional experience with Dustin, a true craftsman who recently undertook a significant renovation project in my rental property in Manchester. The state of the bathroom was a complete mess, necessitating the replacement of the subfloor and the installation of a new tub surround. It was a daunting project, but Dustin's expertise and dedication to his work turned it into a seamless and remarkable transformation. Dustin's workmanship is nothing short of extraordinary. He possesses a rare combination of skill, precision, and creativity that sets him apart in the field of home improvement. The result of his efforts in my bathroom is nothing less than stunning - a space that exudes elegance and functionality, far surpassing my initial expectations. What truly sets Dustin apart is his unwavering commitment to going above and beyond. From day one, he displayed an impressive level of professionalism and reliability. The project was completed swiftly and efficiently, a testament to Dustin's proficiency. He meticulously attended to every detail, ensuring that the end result was nothing less than perfection. Beyond his technical expertise, Dustin's courtesy and professionalism made this renovation project a pleasure to undertake. His communication was clear and concise, keeping me informed throughout the process. He was respectful of my property and ensured that the work environment remained tidy and organized, minimizing any disruption to my tenants. In summary, I cannot recommend Dustin highly enough for any home improvement project. His work is a testament to his passion for his craft, and his commitment to excellence is truly commendable. If you are seeking a professional who can deliver top-notch results while providing a stress-free and enjoyable experience, Dustin is the one to call. My heartfelt thanks go out to Dustin for the exceptional work he performed in transforming my bathroom. It has not only elevated the value of my property but also brought immense satisfaction to both myself and my tenants. I am truly grateful for his dedication and skill, and I look forward to working with him on future projects. Dustin has undoubtedly earned my trust and highest recommendation."
Description of Work: shower and new sub floor
Rating Category
Rating out of 5
professionalism
5.0
Yes, I recommend this pro
Response from Connecticut Custom Creations
Wow thank you [Member Name Removed] for such a great review!
Blake H.
09/2023
5.0
home remodeling
+ -1 more
The best service I could’ve asked for! The job was easily top of the line and done so quickly I was slightly shocked at how fast it was! If I had more work to be done to my home I would hire Dustin and his team without hesitation
Description of Work: shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Connecticut Custom Creations
My pleasure to work and build for you [Member Name Removed]!!
Kristof G.
09/2023
5.0
home remodeling
+ -1 more
Arrived during the scheduled time, and got to work quickly. Checked in anytime something new came up and did everything he could to make sure we would be happy with the end result. Overall great work and would recommend.
Description of Work: floor and baseboard
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Connecticut Custom Creations
It was a pleasure to work and build for you kind sir!
Richard S.
09/2023
5.0
plumbing, home remodeling
+ 0 more
very well. very hard worker and knowledgeable worker. very easy to talk to and to get along with. would not think twice to hire him for another job.
Description of Work: vanity and toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Connecticut Custom Creations
Thank you so much [Member Name Removed] to you and your family. Was a pleasure to work for you!
Jojo M.
08/2023
5.0
home remodeling
+ -1 more
We hired Dustin, we did a bathroom remodel, turned a standard bathtub into a freestanding tub and added a walk in shower!!! Also changed out the vanity and added new tile!!!
Description of Work: bathroom
Rating Category
Rating out of 5
Yes, I recommend this pro
Sue S.
08/2023
5.0
remodeling, home remodeling
+ 0 more
Mr. Wade came in and listened to all my concerns, needs, and wants regarding my bathroom remodel. I found that he listened to my concerns, and understood my vision. He also gave me suggestions and helped me decide on fixtures that would work the best for what I wanted. I found Mr. Wade to be extremely professional and dedicated to his work. I would definitely hire him again.
Description of Work: bathroom remodel
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Bambi S.
08/2023
5.0
plumbing, remodeling, home remodeling
+ 1 more
Dusty was amazing. My home was destroyed by Hurricane Ian and he flew down after I explained what happened and what I needed done. He had to rebuild from the 2x4 out, including new plumbing. He installed drywall, sluters. He went to the tile stores with me and helped me design, from the tiles selections to fixtures and flooring. I don’t know what I would of done without him. Our area has so many so-called contractors that are sub par and thankfully going outside my state was the best solution. He is worth every penny.
This company exceeded my expectations. They installed a washer & dryer hook up in my home. A job I thought would take a week or so they completed in a weekend. Even threw in a ice maker for my fridge during the process. They are highly skilled & communicate with you throughout the job. Job went so well I recommended him to do a family members bathroom and it is absolutely beautiful. If you need some work done in your home give them a call they do great work.
Description of Work: Remodeling - Kitchen & Bathroom, Plumbing & Electric
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Connecticut Custom Creations
Thank you for choosing us! I appreciate the feedback
Daniell M.
08/2023
5.0
carpet installation, home remodeling, interior painters
+ 1 more
I would hire again in a heartbeat. Super quick and easy to set up. Made everything work around my busy schedule and came through with such great work for such a great and fair price. I’ve had alot of work done over the years in my place and by far this with the best service and quality. Anything else I need I will be calling them again!
Description of Work: Carpet and interior walls painted
Rating Category
Rating out of 5
Yes, I recommend this pro
Andre J.
08/2023
5.0
home remodeling
+ -1 more
I've spoken to many contractors, and either I didn't like them or did not hear back from them. Dustin came as a referral from another family member, who was impressed by his professionalism. After reviewing his work, we contacted Dustin for a free quote. He was very honest with what work needed to be done, and pricing. And as work began, we were well informed of each step of the process. Dustin showed up on time and completed work in a timely manner, cleaning up the area everyday, and making sure we were aware of everything that was done each day. Dustin is high energy, professional, and we are already preparing for our next project Dustin Wade of CTC Creations. Highly recommended.
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Electrical,
Drain Pipe Installation,
Basement Waterproofing,
Basement Remodeling,
Roofing,
Decks and Porches
FAQ
Connecticut Custom Creations is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Connecticut Custom Creations accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa