Get matched with top heating and air conditioning pros in Avon, CT

"This review was 5 stars until about a week ago. I needed a new oil tank installed last year. C2G came out and performed the task. They were the most cost effective option so I went with them. The install was a success and the tank looks great. However, a couple weeks after I had to have them back out again to fix the leaking oil filter. They came out, tightened it, and it stopped leaking... for that period of time. Fast forward to this year and getting ready for the colder months. I noticed a small puddle underneath the filter, again. This would be the 3rd time I would have needed them to come out to repair it. At that point I question if it was installed correctly or not. I called them asking if they could come out, they said with a fee and showed opposition in understanding where I was coming from, saying I was outside of their 45 day guarentee. The lady I spoke with said she would speak to her supervisor and follow up with me. That never happened. I had to have a plumber over to my house, and luckily he was able to repair the leak. The rubber gasket was malformed inside, causing the slow leak. Despite a smooth install, I was really disappointed with how they treated a previous customer. They really didn't care that their work was sub-par. A newly installed oil tank should not be leaking a year later. I will not use this company again."

"We started service with State Line a few months ago when we purchased our home. Unfortunately everything is run off propane in my neighborhood, so we decided to stay with State Line since they were the provider for the previous owner. For the 1st few months in terms of scheduling and delivery of fuel we hadn't had any issues. Our issues are with the poor level of customer service they provide in response to customer issues. Our last fuel delivery was a complete disaster. State Line recently a week ago as of today. while at work I received a call from a family member indicating that the propane delivery truck left a large sinkhole like crater in the middle of our driveway and the damage was so significant we are not able to get into our garage because the asphalt is raise to the point where we are not able to drive over it. I contacted State Line and was transferred to John. John was fully aware of the damage, in fact, he was looking at photos taken by the driver of the truck which caused the damage. John didn't seem too concerned that the damage occurred stating in the picture he could see where there were pre-existing cracks in the driveway which was besides the point because the driveway was fine prop to the fuel delivery. Regardless, extensive damage was caused by their delivery truck and we expect the section of driveway damaged to be taken care of immediately or at the very lease temporally patched to the make the area drive-able. until they can schedule a permanent repair within a reasonable amount of time. 2 days pass and nothing. I called several times over a 2 days period leaving messages and nothing. I finally received a text message not a personal phone call from John claiming they would send a contractor to our home within a few days. Today is day 3 and nothing. I attempted to call and again was sent to John's voicemail. The photos John received from his employee clearly indicated the significance of this damage. As a result we have no choice but to drive partially in the wet grass causing even more damage to the front yard. I work for a large gas utility company and if one of our vehicles caused this type off damage it would have been addressed immediately, if nothing more than a temporary fix until the permanent repairs could be performed. I cannot fill in the damage because I want the owner and contractor to see the actual damage not photos. This is very poor customer service on their part and the lack of empathy and attention given to the situation is unacceptable I plan to pursue this matter even further. Very poor business ethics!"

"Hired Kenneth back in 2016 2017 He overcharged and never finished the Job He asked to be paid by hour after 6 month jobs not done Paid him 21 K charged for equipment that he never delivers when I asked him to finish the job he asked for everything to be paid upfront Do not trust him take your business somewhere else"