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21 years of trusted experience
Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Norene R.
07/2006
replacement windows
+ -1 moreTo continue from the other entry: The Window Broker installed the wrong colored vinyl windows and when I immediately contacted the Window Broker no one responded. Finally someone called and informed me it was my mistake and I would have to deal with it, eventhough I explained I had paperwork from The Window Broker confirming white was the color requested when the vinyl windows were ordered. I got nowhere after calling and writing letters and finally I reported The Window Broker to the Better Business Bureau which got The Window Broker's attention. Several weeks later the correct colored windows were installed. Also, I asked The Window Broker to install a lock on the slider, just as the previous windows had, but the new installed windows were not lined up to the locking mechanism, so no lock could be installed. I would never, never recommend The Window Broker. I am not a senior citizen, but even I got fooled by the price.
Description of Work: In April 2005 I selected The Window Broker to install double paned vinyl windows for my townhouse in Campus Commons. I made one mistake, I interviewed many companies, but because of the low price I selected The Window Broker. Many senior citizens reside in Campus Commons, so I wanted to warn them about the horrible customer service I received from The Window Broker.
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$6,251
Contact information
1655 Industrial Pkwy W, Hayward, CA 94544
Licensing
State Contractor License Requirements
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Service Categories
Windows
FAQ
THE WINDOW BROKER is currently rated 1 overall out of 5.
No, THE WINDOW BROKER does not offer free project estimates.
No, THE WINDOW BROKER does not offer eco-friendly accreditations.
No, THE WINDOW BROKER does not offer a senior discount.
No, THE WINDOW BROKER does not offer emergency services.
No, THE WINDOW BROKER does not offer warranties.
Contact information
1655 Industrial Pkwy W, Hayward, CA 94544