Get matched with top roof cleaners in Skull Valley, AZ

"They did a great job and everything was as promised."

"I wish I could start this review by saying Rachel made this situation right and refunded me $100 of the $250 I paid her but I CAN’T because she HASN’T & she probably NEVER WILL so here’s my experience... we were out of state the day Rachel came to clean. Our home is a new build we bought in November and it hadn’t been thoroughly cleaned yet. It’s barely furnished. I explained that to her when I hired her and said I wanted top to bottom cleaned. Because we weren’t there a neighbor let her in. I paid Rachel thru Venmo before seeing the work in person 2 days later. I knew there were going to be some issues because we have video monitoring in the main area of our home & I noticed a lot of standing around, talking on her cell phone, not moving area rugs when she mopped - she mopped around them. I also saw that she missed some obvious areas like window sills. She wiped around the six placemats on my dining table and never cleaned or picked up 2 small, granite cutting boards that were sitting on the kitchen island. She didn’t move anything from the kitchen counters or move the dining chairs off the rug, she vacuumed around them. She arrived at 11:30, left for 1 hour so my neighbor had to come back and sit there until she returned and then she was done at 3:30. So she made $83 + change per hour. I reluctantly paid her. When we arrived I started checking around and it was more than obvious that she did not touch the bathtub in the guest bathroom or clean the area around the floor at base of toilet (there was a bandaid on the floor next to trash can). The kitchen cabinets had so many streaks they will need to be redone. There was drywall dust and caulking debris in corners of kitchen floors, along the base of the island and at the back of kitchen counters. The dining chairs had crumbs on a couple chairs. The trash cans in the master bath were not emptied and I honestly don’t think she touched the master shower or sinks. Keep in mind that the house did not look dirty when she got there, it’s a new build & I’ve done light cleaning to it but, it needed a thorough, deep clean. The office floors weren’t touched in corners and the really lightweight area rug was mopped around. I contacted Rachel via email and told her how disappointed I was and that I felt taken advantage of. I was more than fair in asking for, at least, $100 refunded of the $250. She said she couldn’t do it that day but could in a week or so. That was almost 2 weeks ago. I sent another reminder email and did not hear back. I cannot and would not recommend Rachel and I’m really disappointed that she did not do the work she was hired to do and took our money. I have to hire someone to do exactly what I hired Rachel to do."

"I had an overall great experience. Not only did the product come with the longest warranty for both labor and material, but it was also the best price. They were very respectful of my social distancing request. They were very easy to work with. They had a no pressure sales pitch and were willing to answer all of my questions. At the end of each day, they made sure to clean up. It was very easy to work with their office to coordinate the whole job."

"Quality and craftmanship was excellent. Will hire again."

"Brad and his helpers arrived on time, worked hard, did a good job. The fee was reasonable."

"GREAT ! They arrived when the said they would, the cost was what they said it would be - they dug in, got the job done and we are very satisfied with the results. They are really great people and will be welcome back anytime - looking forward to some hedge trimming and clean up this fall. Thanks again guys !"

"My experience with Legacy and Frank in particular, was simply amazing. They went above and beyond. Their generosity, kindness, attention to detail and responsiveness is simply rare. A few examples: 1. Fully tarping my old roof before bad weather came in while waiting for my roofing materials to come in. This was done without even asking! 2. Taking some bags of trash for us since they were removing the old roof anyway. Offering to do something so simple really made an impact on me. 3. Working with a painter, stucco repair and general contractor to be sure our project was finished perfectly. 4. Making suggestions we never thought of to make our home more beautiful and then helping me locate the ornamental items unrelated to the roof. 5. Always answering my calls and concerns with patience and kindness, never making me feel stupid. This is a big one. I was respected and I appreciate that."