Get matched with top gas log pros in Oro Valley, AZ

"New Customers BEWARE: Fraudulent Inspection Charges (As a new customer they said they needed to inspect our propane tank and lines. We waited all day for them to come on the appointment date and they never came and never called. They claimed to have gone the next day and inspected it and billed us for the service. It turns out that on the day of the service they suddenly claimed that the road was "Undrivable" and they would not fill. Give me a break, we have had over 50 different vehicles at our home there ranging from 2 wheel drive cars to regular SUV that don't have 4 wheel drive (It was built and had a propane tank and many other things so how is the road "Undrivable"?, Why then did the inspection team note that prior to scheduling a date if someone actually went there to inspect our tank? Oh they conveniently billed it right away though, so then the only explanation was that NO-ONE actually went there. Be prepared when you call for anything because it is Impossible to talk to anyone without waiting for hours on the phone. Don't take my word for it, give them a call and you will see how far in que they will put you in (we have been number 97, 94, 89, etc.) and there is ZERO options to leave a message or get a callback when your turn comes up. The message is to try and communicate via their web page and send them a message. Who monitors these messages, as we have sent 4 different ones with absolutely no response. Once they give you an appointment date there is no confirmation calls, no update calls on the day before or day of service, and when they don't show up, no calls for rescheduling. Instead, they will come on another day without notice and if you are not home, will claim to do an inspection with no one actually witnessing it. Don't rely on their appointment dates. We have taken more than 4 days off work to drive to the new property only to sit and wait. We learned to call them on the day of service (because they wont give you any warning to save your personal days off) to be told that they would not be coming to fill our propane tank, and instead issued a "GUARANTEED" Service call the next day. What happened on this guaranteed day I took another day of work for? We had to call them to find out that they would be coming the next day instead. The supervisors said they would give us a call to let us know if it was a morning or afternoon delivery of propane, but all we got was an automated call that they would be coming the next day (finally a call!). On the day of service we had to call THEM to find out they would not be servicing our property. If this is how a new potential customer is treated then I have done my part in warning other potential customers of the WORST customer service experience in my life time."

"We ended up buying a new grill. We were so impressed with our tech, Collin Sullivan, who did an outstanding job. He was knowledgeable and very professional, and at the same time, outgoing and friendly. We would highly recommend this firm."

"Perfect repair. On time arrival and completed in 30 minutes. Technician (Isaac) knew exactly what he was doing and the repair was completed successfully. Could not have gone smoother. Highly recommended. Thanks."

"On 24 Mar 2023, I had another Plumbing Company come to my house to try to fix a clogged kitchen sink. Over 3 hours later, 2 different sizes of snacks, and failed attempts at putting cameras down the pipe, they said I had a collapsed pipe and they would have to reroute through the bathroom. They would be back on 1 Apr to assess the plan, but possibly up to $10K. Last night I am walking through the neighborhood, and see Aarow Plumbing at a home, and start talking with the plumbers. They were so willing to offer advice, suggestions, and offered to take a look. I called this morning, they came out within a couple of hours, and my clog was fixed within 5 minutes - honestly!! They saved me thousands of dollars, hours I would spend missing work, and ripping up my floors/cement slabs. AJ, Robert, and every single person I talked to at Aarow Plumbing were very professional, knowledgeable, and helpful. AJ gave me tips on maintaining my pipes, and what to do if I have another clog like that one. They are the only plumbing company I will use."

"This was an absolute mess to deal with this today but we had Dewayne come over and he did the estimate and gave us many options on how to go no pressure from him at all. That man needs a raise. He is absolutely professional and courteous throughout the whole ordeal. He made this impossible mess seem like another day at the office and was very good at doing it. Kudos Dewayne you're one in a million. We appreciate you to help us through this impossible mess."