Get matched with top house leveling pros in Morenci, AZ

"***STAY AWAY*** They should remove the word "Solutions" from their name. That is far from what they provide. I started the process with Arizona Foundation "solutions" back in May of 2021 to fix a retaining wall/foundation. After meeting with the sales person they did let me know that they can proceed with engineering the "solution". After about 30 days I met with the sales person again so he could present the "solution" and take a deposit. I agreed to the option they offered and they stated I would be on the calendar to be completed before December 2021. During the permitting process there were items that came up that were needed from me directly by the county. These items were provided. After these items were provided I had not been contacted by anyone at the company to schedule the repair. At at the same time I was told by the county that Arizona Foundation "Solutions" was needing more engineering from me to complete the job. Obviously this was concerning as I should have heard about this directly from the company I was spending ten's of thousands of dollars with. However it was crickets. After reaching out to the sales person by call, text, email with no response before the holidays, I gave him the benefit of the doubt and waited until after the holidays and tried again with no avail. I then was put in contact with the "Area Sales Manager" whom after a week reviewed everything and let me now that the project they had in their hands for 7-8 months now was unfortunately out of scope for their company to complete and said they would be refunding me my deposit. I questioned how was this job reviewed and drawn out by an engineer and yet its somehow not able to be completed by them? Another week went by and the same manager contacting me and let me know that the owner reviewed and said they would solve this and get the job completed. I mistrustfully agreed for them to continue. After waiting another 2 weeks with no communication, I reached back out only to find out they were wrong and actually could not come up with a "solution" and would be refunding me my deposit (again). I waited another 2 weeks for my check to come in the mail and then called again to now find out they sent the check to a wrong address and would need to cancel that check and send out another. I asked for them overnight the check for my inconvenience and the refused to as this was an "additional cost that had to be approved". Throughout the most recent 2 months I tried to get the owners (Bob Brown) attention by phone/email to discuss my entire situation and was told he was in "meetings" 10/10 times I called. I was FINALLY able to get him to call back once I called every hour on the hour same day. As I expressed to the owner, the incompetency and ignorance starts at the top at his company. Not only was the communication poor at best during my dealings, the fact that an apologize nor any remorse was expressed on how my customer service experience was. A few key items to any contracting/construction work is setting expectations, communication, and follow through. NONE of which was provided by Arizona Foundation "Solutions". This type of work is extremely costly and any company completing it should be handling their customers with at least some respect while they spend a price of a new car or part of a college tuition on."

"A BUNCH OF SCAMMERS BEWARE!!! LIAR AND THIEFS I’ve had nothing but bad experiences with this company NICK the one who promised me stuff on my set of blueprints the company never did and when I told them they never held up to their agreement I was supposed to get a full set of big prints now they want to charge me extra 500 to send them when I can get it way cheaper are you ridiculous I’ve all ready paid 7000 and that I never got quoted I was quoted 4000 and then they hit me an extra 3000 grand nothing but headaches and problems with them no communication or nothing and all I got was a bunch of lies and broken promises and never knew who I was gonna speak to the next time I called my project kept getting handed off I’m hoping when I take these to my county they don’t laugh at me AND IM TALKING TO A LAWYER"

"Hard workers and very diligent! They did a great job!"

"Not even sure where to begin with this nightmare which I will now need to spend more money in legal just to get my money back if I'm lucky. It all started back in 2022 when a respectful salesperson Gary sold me on an underground bunker. Still to this day, he answers the phone for me, and he doesn't even work at Rising S company anymore. To keep a long story shorter, I paid over $100K for my unit after being pushed to make payments to 'keep it on the assembly line'. It has been paid in full since August of 2023 (just about 15 months for anyone counting). I received a response (finally) earlier this year in March that there is new ownership of the company, and the man in charge is Brad Dancer. After trying to contact for quite awhile, I did finally get him on the phone. He apologized and explained to me that he's in over his head. Even though I believe I have been more than patient, I agreed to give him some time to finish and deliver my unit. We agreed that August of this year (2024) I would have it. I checked in by email in June to ask if we were still on track. I received a response that we were indeed on track. Now fast forward to today (10/25/24), I have been completely ghosted by email, phone, and text. No responses at all by ANY form of communication. At this point, I realize I have been robbed of over $100K. And after reading many other consumers reviews on different platforms, it appears I'm not the only one. I will now begin my journey with the Attorney General and Legal process. I'll update my status here so anyone can see what happens. At least people can get answers some way. It is not a good feeling to not be able to get a company to call you, especially after they've taken over $100k. You can't even leave a message on the office line ( which no one has EVER answered by the way). I don't understand how a company like this could still be in business. My recommendation to anyone reading this.....I hope it's not too late for you."

"These windows are solid, well built and look great. I will be ordering more for my house."

"My husband and I met with ACE Design and Drafting (ACE) in August 2023 to review the drawings we had prepared and conduct an interview regarding skills, experience, and process in preparing the plans. As a result of the interview, in August 2023 we entered into an agreement for ACE to prepare building ready plans for our project. The estimate to complete the plans was 3 months. Although our experience with ACE began as amiable, it slowly deteriorated to less than satisfactory. Our verbal phone communication and interaction with ACE soured, and we were no longer able to communicate/interact with ACE verbally over the phone, only by email. Unfortunately, communication with ACE through email did not improve. Our communication issues or lack of communication with and from ACE caused a considerable delay of the submittal of our plans to the County. They were not able to be submitted to the County for initial review until February 2024, nearly six (6) months after entering into the agreement with ACE. We experienced unfavorable interactions with ACE which are noted below. · ACE misplaced the drawings we provided. As we did not have a second copy of the drawings (our mistake), this delayed ACE in preparing the plans. We were in California, so it was necessary to travel to Lake Havasu City, Arizona and assist ACE in locating the drawings in the office. · The plans were submitted to Mohave County (County) for review and the County noted various corrections/redlines were required. ACE was contacted by letter which detailed the redlines needed for the house and shop. Per the County, ACE did not make all the required corrections/redlines (although our agreement states required corrections will be made when ordered by the County). The County representative was very helpful and was able to make the remaining required corrections/redlines as noted below. o House § Correction requested - Wall bracing for this structure does not meet minimum of code. Please revise. (Ref. IRC 2018 R602.10) · This was as a result of stucco vs metal siding. The correction from wording of stucco to metal siding was noted on the plans, however, the legend which showed wall board was being used was incorrect as was the use of the wall board legend icon (a 3 in a triangle) noted around the exterior of the structure. As our home would have metal siding, wall board is not required. However, sheathing (a 2 in a triangle) is required on the entire exterior of structure. The County made the correction by striking through the “wall board” legend icon and replacing in red ink the “sheathing” legend icon. o Shop § Correction requested -Header over garage door fails loading. Please revise. (Ref. IRC 2018 R301.1) · The plans show a correction of a “4x12 header”; however, in this situation a 6x12 header was required. The County made the correction by striking through “4x12 header” and replacing in red ink “6x12 header”."