How to Fix an Outlet That Stopped Working When the Breaker Has Not Tripped

Get your outlet back up and running quickly and safely

woman in the room plugging phone charger into the outlet
Photo: Maskot / Maskot / Getty Images
woman in the room plugging phone charger into the outlet
Photo: Maskot / Maskot / Getty Images
Sara Coleman
Written by Sara Coleman
Contributing Writer
Updated July 8, 2024
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If you plug your phone into an outlet to charge it and nothing happens, you might assume the breaker has tripped. But that’s not always the case. If your outlet has stopped working, but the breaker has not tripped, it could be due to several factors, including bad wiring, a faulty GFCI outlet, or a damaged appliance. Our guide will walk you through the steps to determine why your outlet has stopped working and how to fix it. 

Why Is My Outlet Not Working Even Though the Breaker Has Not Tripped?

When an outlet loses power, the first culprit is the circuit breaker. Start by heading to your basement or garage to reset the circuit breaker. But sometimes, the breaker associated with the power outlet hasn’t tripped. In that case, you’ll need to figure out why the outlet stopped working. Below, we’ll cover all the ways to diagnose your electrical issue.

How to Fix an Outlet When the Breaker Hasn’t Tripped

If your outlet isn’t working, it’s important to quickly figure out why, because the issue could cause other electrical problems or even a fire. Here are several ways to troubleshoot a dead outlet:

Check the Circuit Breaker

Spotting a tripped breaker illustration, including the different states of on, off, or tripped

As mentioned above, the first and usual suspect is the circuit breaker. If the breaker has not tripped, try resetting the breaker by turning the switch to OFF. Flip the breaker back to ON. If the breaker doesn’t stay on, you may be dealing with a short circuit or other issue with the wiring for that breaker. In that case, you’ll want to call an electrician to diagnose and fix the problem. 

Look for a Damaged Breaker Switch

Sometimes, a breaker switch is in the ON position, yet it’s damaged and not feeding electricity to your outlet. Here are some signs that the breaker switch is faulty:

  • The switch is hot to the touch.

  • There is a burning smell.

  • The breaker has visible damage.  

Use a Voltage Tester

Woman testing outlet voltage
Photo: Grandbrothers / Adobe Stock

Next, you’ll want to check the wall outlet directly. You can purchase a simple non-contact voltage tester at a home improvement store for around $10 to $20. Stick the tester directly into one of the outlet slots to get a quick electrical reading. If an electrical voltage is present, you’ll hear a buzzing noise and see a red light at the tip of the voltage tester. If the outlet has lost power, it’s time to call in a pro for further inspection.  

Replace a Dead Outlet

Sometimes, although not very often, power outlets die and must be replaced. In this case, we recommend calling in a pro to replace the electrical outlet. You can expect to pay $9 to $35 per outlet and around $50 to $150 per switch, including labor. 

Check for Damaged Appliances

Toaster on a countertop plugged into a wall outlet
Photo: Melissa Ross / Moment / Getty Images

If the breaker has not tripped and the outlet has voltage, you’ll want to check the appliance or gadget plugged into the outlet. The device might have something wrong with the power cord, plug, or an internal fuse. Try plugging another device into the outlet to see if it works. 

Check Household Outlets

When your outlet stops working but the breaker has not tripped, you’ll want to check on all of the other outlets in your home, including: 

Half-Hot Outlets 

Half-hot outlets are power outlets with corresponding power switches on a nearby wall—they usually power floor lamps. If you have a half-hot outlet that’s not working, it could be as simple as the wall switch being off. Flip the switch back on and check if the outlet has power again. 

GFCI Outlets

Ground Fault Circuit Interrupter (GFCI) outlets offer protection from moist environments. GFCI outlets automatically trip or switch off in case of an unusual power surge or unknown electrical activity. Locate the reset button and push it in to restore power to the outlet. If the GFCI outlet continues to trip, you should call in a pro to determine the underlying problem. 

Other Outlets

You might be able to pinpoint where the electrical problem is by finding out which outlets aren’t working. For example, if several outlets aren’t working and are connected to the same circuit breaker, this could indicate bad or loose wiring. In this case, you should call an electrician to fix the issue.

Check the Wires

Finally, you’ll want to check the connectivity of the wires to see if that’s where the problem lies. Without previous electrical experience, you should let a pro handle all wire problems. Here’s how to check the wires:

  1. Turn off the circuit breaker.

  2. Remove the outlet’s front plate.

  3. Pull the outlet out and examine the wires.

  4. Tighten loose wires.

  5. Turn the breaker back on and test the outlet.

Tips for Good Power Outlet Health

Keeping your outlets and circuit breaker in good working condition is essential. Here are some tips to keep your outlets working even if the breaker has not tripped:

  • If a GFCI outlet keeps tripping, have it examined and replaced by a pro.

  • Update older 2-prong outlets with 3-prong and GFCI outlets. 

  • If you have young children in the house, childproof your outlets. 

  • Don’t overload any circuits.

  • Safely unplug cords from the outlet. 

  • Examine outlet covers yearly for burn marks, buzzing, or overheating.

  • Have your electrical outlets and circuits replaced before they become old and damaged.

Cost to Fix an Outlet 

To fix an outlet, you’ll pay between $50 and $100 per hour for labor, plus the cost of materials. Replacing an outlet can cost $100 to $500 per outlet or $175 on average. 

DIY vs. Hiring a Pro

When it comes to electrical issues, we recommend hiring an electrician near you. Electrical pros have the knowledge, experience, and proper tools to diagnose and treat electrical outlet issues safely and efficiently.

Frequently Asked Questions

Yes—if a breaker is old or damaged, it might not be able to detect power surges or electrical overload. If that happens, the breaker won’t trip. Instead, it will begin to overheat, putting your electrical system at risk of fire or total electrical failure. Circuit breakers don’t last forever, so you can proactively replace old or damaged breakers before they stop working.

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Learn more about our contributor
Sara Coleman
Written by Sara Coleman
Contributing Writer
Sara is a full-time writer with work appearing in BobVila, JoyWallet, and Wayfair. Prior to writing, she worked in the appliance industry for over 10 years as a sales representative for a major national manufacturer. She’s passionate about making a house a home through both big and small details and even on a shoestring budget.
Sara is a full-time writer with work appearing in BobVila, JoyWallet, and Wayfair. Prior to writing, she worked in the appliance industry for over 10 years as a sales representative for a major national manufacturer. She’s passionate about making a house a home through both big and small details and even on a shoestring budget.
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